📞 Call for pricing and availability: (800) 780-8101
Waterford Place Health Campus
800 St. Joseph Dr, Kokomo, IN 46901
For Pricing & Availability
(800) 780-8101To Reach a Resident
(765) 450-9842Estimated Pricing
Price Comparison
Exclusive Interview Insights
Our team personally reached out and conducted an insightful interview with this community on Jan. 23, 2024. Here's what we learned:
Welcome to Our Senior Living Community
Our senior living community offers a comprehensive range of care options, from independent living to memory care, ensuring that residents can age in place with the level of support they need.
Pet Policy
While residents are not permitted to have pets live with them in the assisted living facility, pets are welcome to visit and bring joy to their owners.
Availability and Waitlist
Due to the popularity of our community, there is typically a waitlist for new residents seeking to join us.
Transportation Services
We provide transportation for our residents, which is available for scheduled outings and can be used for individual needs when possible.
Dining Experience
Our dining service aims to offer a fine dining experience, with breakfast available during set morning hours and lunch and dinner served in a more formal setting.
Professional Staff
All members of our clinical care team are licensed professionals, including CNAs, QMAs, LPNs, and RNs, ensuring high-quality care for our residents.
Safety Measures
Our approach to safety is personalized and non-restrictive. Residents may wear pendants or wristbands for additional security if they or their families choose.
Addressing Concerns
We maintain an open-door policy for addressing any concerns. Residents can speak directly with the director or have a resident concern form filled out on their behalf.
Communication with Families and Friends
Our community stays connected through various platforms, including a Facebook and Instagram page, a monthly newsletter and calendar, and a subscription service for families to receive updates on their loved ones.
Assistance with Moving In
While we do not provide a moving service, our staff, including plant operations personnel, are available to assist families with moving items into the facility.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Kokomo
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Kokomo
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Kokomo
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Kokomo
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Kokomo
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Waterford Place has received a mix of reviews from families and residents. Many have praised the facility for its warm and welcoming staff, clean and hotel-like environment, and the high quality of care provided. Activities and amenities, such as bird feeders outside windows and monthly Sunday brunches, have been highlighted as positive aspects. The food is consistently described as delicious, and the facility's efforts to accommodate families during end-of-life care have been deeply appreciated.
Transportation services for doctor appointments and the respectful treatment of residents and their families have been noted. The physical therapy and nursing staff, particularly in wound care, have received commendations for their excellence.
However, there have been serious concerns raised by some reviewers. Incidents of neglect, such as a resident falling and breaking her hip without immediate accountability, have been reported. Complaints about uncompassionate nursing staff, unprofessional behavior, and issues with pet management in the villas have also been mentioned. One review cited verbal abuse and another mentioned false documentation, raising concerns about the overall consistency of care and management.
While many reviews celebrate the caring and compassionate staff, beautiful facilities, and the overall experience at Waterford Place, there are significant discrepancies in experiences that potential residents and their families should consider. The management's response to complaints and how they address issues of concern could be crucial for those considering Waterford Place for their loved ones.
Reviews
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Waterford Place Health Campus Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 21, 2000
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 103
Total current residents: 69
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $20650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-29 | 2023-01-30 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-12-29 | 2023-01-30 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-12-29 | 2023-01-30 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-29 | 2023-01-30 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-12-29 | 2023-01-30 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2020-02-05 | 2020-03-03 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2020-02-05 | 2020-03-03 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2020-02-05 | 2020-03-03 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-02-05 | 2020-03-03 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2020-02-05 | 2020-03-03 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-02-05 | 2020-03-03 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-02-05 | 2020-03-03 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2020-02-05 | 2020-03-03 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2020-02-05 | 2020-03-03 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-02-05 | 2020-03-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2020-02-05 | 2020-03-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2020-02-05 | 2020-03-03 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2020-02-05 | 2020-03-03 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-11-05 | 2018-12-05 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-11-05 | 2019-01-14 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-21 | 2022-12-20 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-11-21 | 2022-12-20 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-11-21 | 2022-12-20 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2022-11-21 | 2022-12-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-11-21 | 2022-12-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-21 | 2022-12-20 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-11-21 | 2022-12-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-21 | 2022-12-20 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-11-21 | 2022-12-20 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-11-21 | 2022-12-20 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-11-21 | 2022-12-20 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-11-21 | 2022-12-20 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-11-21 | 2022-12-20 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-11-21 | 2022-12-20 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2022-11-21 | 2022-12-20 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-11-21 | 2022-12-20 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-12-20 | 2020-01-19 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2019-12-20 | 2020-01-19 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-12-20 | 2020-01-19 | D | Resident Rights Deficiencies | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. |
| 2019-12-20 | 2020-01-19 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2019-12-20 | 2020-01-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-12-20 | 2020-01-19 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-20 | 2020-01-19 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-12-20 | 2020-01-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-12-20 | 2020-01-19 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-12-20 | 2020-01-19 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-20 | 2020-01-19 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2019-12-20 | 2020-01-19 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-12-20 | 2020-01-19 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-20 | 2020-01-19 | D | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2021-01-14 | 2021-02-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-14 | 2021-02-05 | E | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-11-05 | 2020-12-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-09-02 | 2020-09-21 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-10-02 | 2018-11-01 | C | Resident Rights Deficiencies | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. |
| 2018-10-02 | 2018-11-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-10-02 | 2018-11-01 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2018-10-02 | 2018-11-01 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2018-10-02 | 2018-11-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-10-02 | 2018-11-01 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-10-02 | 2018-11-01 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-10-02 | 2018-11-01 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-10-02 | 2018-11-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-10-02 | 2018-11-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2018-10-02 | 2018-11-01 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-10-02 | 2018-11-01 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-19 | $650 |
| 2020-11-05 | $5,000 |
| 2021-01-14 | $15,000 |
What is in the Neighborhood
- The closest city is Kokomo which is 1.5 miles away and has a population of 57,995 (large town).
- The average income is $49,848, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 29
- Average Temperature: 53.8
- Day Breakdown: The area gets 150 days of rain, 34 days of snow and 179 days of sun
- Precipitation: 1.3 inches a year
- The crime rate is 5.44 per 100 people which is high compared to other cities.
- Violent Crime: 1.57 incidents per 100 people
- Property Crime: 1.74 incidents per 100 people
- Drug-Related Crime: 1.27 incidents per 100 people
- The average life expectancy in zip code is 75.98 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 187.0, Moderate Days 52.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
3.1 miles awayKroger
3.2 miles awaySam's Club
3.2 miles awayMeijer
3.4 miles awayAldi
17.7 miles awayNone Found
None Found
Banks
BMO Harris Bank
0.5 miles awayHarris Bank
3.8 miles awayEncompass Credit Union Kokomo
4.3 miles awayFirst Bank of Berne
17.5 miles awayBeacon Credit Union
17.6 miles awayHospitals
Saint Vincent Kokomo Hospital
0.5 miles awayCommunity Howard Regional Health
3.5 miles awayIndiana University Health Tipton Hospital
16.5 miles awayIU Tipton
16.5 miles awayDukes Memorial Hospital
18.5 miles awayPharmacies
CVS Pharmacy
3.5 miles awayKroger Pharmacy
17.7 miles awayWalgreens
19.2 miles awayDentists
Oral Technologies
0.5 miles awayFamily Dental Care
0.6 miles awayLADD Dental Group
2.8 miles awayKokomo Dental
3.3 miles awayFamily and Cosmetic Dentistry of Kokomo
4.4 miles awayParks
Berkley Park
0.3 miles awayHoward County
0.6 miles awayNorthwest Park
0.8 miles awayMehlig Park
0.9 miles awayKokomo
1.1 miles awayNone Found
Shopping
Markland Mall
3.0 miles awayMaplecrest Mall
3.1 miles awayWebster Plaza
4.0 miles awayCulture
Amphitheater
18.1 miles awayPeru Circus Center Arena
18.6 miles awayThe State Theatre
20.8 miles awayLogansport Junior Civic Theater
20.9 miles awayRestaurants
Omeletty's
0.2 miles awayPizza Hut
0.4 miles awayThe Foxes Trail
1.7 miles awayHarvey Hinklemeyers
2.0 miles awayChoo Choo McGoo's
2.3 miles awayGet exact pricing & check availability
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