Call for pricing and availability: (800) 780-8101

Wagner Heights Nursing & Rehabilitation Center

9289 Branstetter Place, Stockton, CA 95209

Based on 56 reviews

Services and Housing Options

Nursing Home, Skilled Nursing, Rehabilitation

Estimated Pricing

Estimated $5,797
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(209) 477-5252

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Wagner Heights Nursing & Rehabilitation Center Description

Our nursing home offers top-notch care that understands today’s seniors are more independent, active and discerning than ever before. Our programs are designed with the individual and their family in mind. We work together to set goals and then do our best to rehabilitation those goals. We offer comprehensive care for those affected by stroke, Alzheimer's disease and other chronic conditions. Our mission is to provide the best possible care for families, and each staff member is highly trained and understands our motto: “We are Family Serving Families.” When you join our Covenant Care circle, you can be confident that we will treat you with the same compassion and respect that we would give to our own families. You can also be assured of receiving professional excellence in care.

Wagner Heights Nursing & Rehabilitation Center is on the cutting edge of technology, with innovative therapeutic programs that improve outcomes and decrease length of stay. Our goal is to get each guest to their highest practicable level of function so they can return home as soon as possible. Our talented team of physical, occupational, speech, and pulmonary therapists have a wealth of experience in treating an array of neurological, orthopedic, and medical conditions such as pain management, contracture management, and urinary incontinence management.

Skilled Nursing
Wagner Heights Nursing & Rehabilitation Center offers top-notch skilled short-term and long-term care, 24/7, under the watchful eye of our Medical Directors or your attending physician. We provide top-notch skilled nursing care using cutting edge medical equipment and innovative treatment plans promoting first-rate care. Our mission is to promote the independence and quality of life for our guests.

Price Comparison

  • Estimated Facility Price: $5,797
  • Average City Price: $7,032
  • Average State Price: $7,032
  • Average National Price: $7,090
  • Ranking

  • Ranking in City: 24 out of 26 communities in Stockton
  • Ranking in State: 2518 out of 2657 communities in CA
  • Parent Organization

    Wagner Heights Nursing & Rehabilitation Center is a member of a larger group of communities called Covenant Care

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    Wagner Heights Nursing & Rehabilitation Center offers a variety of amenities to its residents. The facility provides an engaging activity program seven days a week, which includes creative activities tailored to the residents' tastes and interests, traditional activities such as bingo, arts and crafts, movies, and religious programs. Dining services, beauty and barber services, special event entertainment, community outings, planned activities and outings, varied entertainment, pet visits, and religious programs are all available at Wagner Heights Nursing & Rehabilitation Center.

    Rehabilitation Services and Amenities
    Wagner Heights Nursing & Rehabilitation Center offers a wide range of services and amenities to help patients reach their maximum level of functioning, such as physical therapy, occupational therapy, speech and pulmonary rehab therapy, cardiac recovery, CHF program, continence improvement program, contracture management, dysphagia management and treatment, fall management, orthopedic fracture recovery pain management and modalities. Patient/family training and education is also available.

    Skilled Nursing Services and Amenities
    Wagner Heights Nursing & Rehabilitation Center provides skilled nursing services and amenities, such as bowel and bladder management, cardiac recovery program, chronic heart failure program, continence improvement program, contracture management and education, diabetic management and education, enteral therapy, IV therapy, and outpatient therapy. They also offer personalized care programs tailored to the needs of each patient.


    rehabilitation services

    social worker


    speech therapy

    long-term care

    alzheimer’s care


    nursing staff

    long-term skilled nursing care

    stroke rehabilitation

    occupational therapy

    art therapy

    physical therapy


    recreational programming


    rehabilitation center


    Senior Living Videos

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    Parent Organization Videos

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    Employee Reviews for Covenant Care in Stockton, California

    2.75 out of 5 stars. Based on 4 reviews

    Employees who work for Covenant Care in the Stockton, CA area generally have positive things to say about their experience. They appreciate the great staff and patients, as well as the team work that exists among the staff. However, some employees have complained about management lying a lot and being childish and petty. Advice to management includes bringing in new management and being more attentive to staff needs to limit calling and people leaving for better jobs elsewhere. Additionally, they suggest scheduling properly to avoid staffing issues. Employees also report that they receive free lunches, but that breaks are often too short. Overall, employees feel that it is a good place to work with good leadership and that they learn a lot of skills that they can use in their career. They also appreciate that everyone works with one goal in mind, which is to ensure that residents have the best experience possible.

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 4
    Overall quality rating: 5
    Long-term quality rating: 5
    Short-term quality rating: 4

    Nursing Home Overview

    Participation date: 1991-06-19
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 152
    Total current residents: 148
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 24
    Number of substantiated complaints: 34
    Number of payment denials: 0
    Number of fines: 2
    Total cost of fines: $51,363

    Overall Ratings

    Wagner Heights Nursing & Rehabilitation Center, a nursing home facility, holds a 2-star overall rating, placing it in the bottom 40% of nursing homes in terms of the overall rating, which is lower than the state average. Its single star health inspection rating, the lowest possible, places the facility in the bottom 10% in terms of health inspection, also lower than the state average. However, on a brighter note and a testament to their commitment towards patient care, Wagner Heights holds a highest possible 5-star quality rating, placing it well within the top 20% of facilities in terms of quality care. This quality rating exceeds the state average, indicating a superior level of patient care and service.

    Staff Ratings

    Wagner Heights Nursing & Rehabilitation Center is a highly-regarded facility, boasting a 4-star staff rating and standing in the top 20% of institutions for its nursing aid staffing hours per resident per day of 2.7, surpassing the state's average of 2.51 in this respect. The center is also in the top 30% for LPN staffing hours per resident per day, offering 1.07 compared to the slightly higher state's average of 1.21. However, when it comes to distinctions such as RN staffing hours, the center falls in the bottom half, providing only 0.49 hours per resident per day as opposed to the state's average of 0.57. Similarly, it is in the bottom half for physical therapist staffing hours, offering 0.05 per resident per day, falling short of the state average of 0.09. Still, the center ranks in the top 40% for licensed staffing hours per resident per day, with 1.57 hours contrary to the state's average of 1.78 hours. Despite some shortcomings, Wagner Heights Nursing & Rehabilitation Center remains a reliable choice for nursing home care.

    Covid Data

    The Wagner Heights Nursing & Rehabilitation Center stands significantly above other nursing homes both in terms of its resident and staff vaccination rates. With an impressive 83.7% of its residents being up-to-date with the latest vaccinations, the center is amongst the top 30% of facilities in this category, far surpassing the state average of 68.7%. Furthermore, the center raises the bar even higher with its staff vaccination rates, which sit at an overwhelming 85.0%. This puts it in the top 10% of homes in terms of staff vaccinations, significantly higher than the state average of 45.8%. This level of commitment to health and safety through vaccination adoption is truly commendable.

    Quality Measures

    The Wagner Heights Nursing & Rehabilitation Center is a top-rated nursing home with a 5-star quality measure rating, placing it among the highest echelon in the industry. The center is in the top 30% of facilities with respect to the percentage of residents with a catheter inserted left in their bladder, boasting a low rate of 0.16% in contrast to the state's higher average of 1.66%. Furthermore, this nursing home excels in providing daily assistance and nurturing residents' independence, as it falls within the top 10% of facilities with a lower-than-average percent of increased needs for daily help (4.3% versus the state's 8.52%) and a decreased ability to move independently (5.36% versus the state's 10.72%). Its dedication to resident health is further evidenced by being in the top 30% of facilities in terms of administering flu vaccines, with a remarkable 99.8% of its residents having received the immunization, surpassing the state's average of 98.24%. Additionally, Wagner Heights shows a conscientious approach to injury prevention with only 1.32% of residents experiencing one or more major falls, compared to the state average of 1.78%, making it among the top 30% safest facilities.

    Emergency and Hospitalization Quality Measures

    Wagner Heights Nursing & Rehabilitation Center is recognized for its exceptional performance in limiting hospitalizations, maintaining a rate of 1.03 hospitalizations per 1000 days, below the state's average, ranking among the top 20% of facilities. However, the center's rate of outpatient emergency department visits per 1000 days, at 2.09, surpasses the state average of 0.92, placing it in the bottom 10% of facilities on that front. Regarding short-stay residents, the nursing home's rate of outpatient emergency department visits is 14.85%, exceeding the state's average of 11.22% and situating it within the bottom 30% of facilities. Furthermore, the nursing home reports a rehospitalization rate of 24.07% for short-stay residents following a nursing home admission, compared to the state average of 22.01%, making it rank in the lower half of facilities for this measure.

    Healthcare Nearby


    Saint Joseph's Behavioral Health Center
    5.0 miles away
    Saint Josephs Hospital
    5.2 miles away
    Dameron Hospital
    5.6 miles away
    Adventist Health Lodi Memorial
    6.7 miles away
    San Joaquin General Hospital
    10.6 miles away


    1.6 miles away
    CVS Pharmacy
    3.4 miles away
    Lathrop Pharmacy
    15.6 miles away
    Rite Aid
    17.0 miles away
    Grant Line Pharmacy
    20.2 miles away


    Western Dental
    3.4 miles away
    Brite Dental
    3.5 miles away
    Venetian Family Dentist
    3.5 miles away
    Marysol B. Realon D.D.S.
    15.6 miles away
    Stadium Dental
    17.9 miles away

    Essentials Nearby


    6.5 miles away
    Stockton–San Joaquin Street
    7.0 miles away
    8.0 miles away
    16.9 miles away
    23.7 miles away
    Light Rail

    Bus Stations

    FlixBus Stockton
    3.1 miles away
    Bus Bay 4
    7.0 miles away
    Bus Bay 3
    7.0 miles away
    Bus Bay 2
    7.0 miles away
    Bus Bay 1
    7.0 miles away


    Food 4 Less
    1.6 miles away
    Smart & Final Xtra
    1.7 miles away
    1.8 miles away
    Walmart Supercenter
    1.9 miles away
    2.1 miles away


    Wells Fargo
    1.7 miles away
    2.2 miles away
    Bank of America
    2.2 miles away
    2.8 miles away
    F & M Bank
    3.4 miles away

    Things to do in the Area

    None Found


    Sandman Park
    0.3 miles away
    Laughin Park
    0.5 miles away
    Dentoni Park
    0.9 miles away
    0.9 miles away
    Baxter Park
    1.0 miles away


    Sherwood Mall
    2.9 miles away
    Weberstown Mall
    3.2 miles away
    Tracy Prime Outlet Mall
    19.0 miles away
    West Valley Mall
    19.7 miles away
    The Streets of Brentwood
    22.0 miles away


    Stockton Civic Theater
    3.6 miles away
    Faye Spanos Concert Hall
    4.3 miles away
    Long Theatre
    4.3 miles away
    Stockton Memorial Civic Auditorium
    6.0 miles away
    Bob Hope Theatre
    6.5 miles away


    Wing Zone
    1.6 miles away
    UJ's Restaurant
    1.7 miles away
    David's Pizza
    2.1 miles away
    2.2 miles away
    2.5 miles away


  • High Temperature: 84°F
  • Low Temperature: 52°F
  • Average Temperature: 67.7°F
  • Day Breakdown: 63 days of rain and 301 days of sun
  • Precipitation: 0.8 inches a year
  • Google map of Wagner Heights Nursing & Rehabilitation Center


    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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    General Staff Rating
    Based on 16 total reviews from across the web
    Care Staff Rating
    Based on 24 total reviews from across the web
    Food Staff Rating
    Based on 3 total reviews from across the web
    Cleanliness Rating
    Based on 5 total reviews from across the web
    Activities and Services Rating
    Based on 5 total reviews from across the web
    george b.

    1.0 rating

    Sorry but terrible facility. I am mostly a positive person but this is the worst run facility or business. I don't blame the employees, they are doing the best with what they are given, the management of facility is to blame. They didn't even have paperwork signed when my mom lived in, couldn't get in touch with mom or nurses to get updates. Nightmare scenario and my mom thought the place was loud , dirty and the staff treated her poorly. Here is a specific example. Only one data point but says a lot. I went to visit my mom and there was some liquid on the floor in the hallway. I went to tell a nurse or staff about the fluid so no one would slip and fall. I found a staff member at the station , looking in his phone, told him about the liquid and he just said looked up from his phone and waved his had to gesture he knows and not his job. He went back to his phone. Don't send a loved one to this facility

    Robert P.

    5.0 rating

    I was admitted 3 weeks ago and I read all the other reviews and I feel a lot of them are petty and really not accurate. I have been here at this facility maybe 4 times now. I'm a double amputee and I need physical therapy and rehab due to falling. I feel the treatment I received was excellent and all the people that I worked with took very good care of me. They really care for their patients. I require a lot of therapy so I can be strong enough to go home and be with my wife Gloria. They do all they can to help me. They just got a new doctor and he was really great. The other doctor they had was terrible and many patients were under medicated. The new doctor comes in all the time and does a great job managing us patients. If you need this type of care. I highly recommend this hospital. The management does a great job. If any improvements need to be made it's the food that is served. Could be better but they are trying. I was happy with the service that was provided. If you need something they will work with you to make you comfortable. Thank you to you all. Robert T Peterson.

    Peedle L.

    1.0 rating

    MINUS ONE MILLION........There will be more added to this. Please check back from time to time. This place is all about the money. Forget patient care. There is a storm moving in that will cast a very dark long term black cloud over this facility with thunder and lighting. We visited our family member there separately. Some of the staff were totally delightful. Being welcomed by the lady at the front desk made us feel like we were welcomed home from a long term hiatus. We both had high hopes that were quickly extinguished in minutes.BUT......Each of us separately felt safer in a homeless camp, than Wagner Heights. It felt like an old English dungeon run by social discards. We felt real bad for the people that live there. We both cried off and on, on the long drive home. Sub-zero standard of care. Not even a point one. 0.1%  My wife was personally affected by seeing one elderly gentleman in a wheel chair with a huge bruise on his face, like he was punched. The fowl and abusive language from one huge gentleman there set the tone for our post here.We can only imagine the suffering and abuse these elderly people must go through. We are going to pool the family for funds to remove and place our person out of this gulag.We just looked into YouTube for videos for any information. All we found was positive videos with dialogue from the president or figurehead talking about dignity and family.....BUT.......the comments were turned off. You can't leave a rebuttal  or reference to your experience.So, what are they hiding? This place reminds me of a modified version of what is chiseled in stone on our STATUE OF LIBERTY. ........BRING US THE MONEY.Our motor home has built in internet satellite capability. We took turns on the net looking stuff up Wagner Heights. It was a twelve hour drive home, which we both love the drive. We stopped several times, just because. We have mixed feelings on our visit. Far more negative than the smallest sad.

    Siobhan R.

    1.0 rating

    This is the absolute worst place ever... dirty, went to visit family member. he was sitting in ants ..... he has a mysterious broken arm that no one knows how it happened.... Everything that he brought from other facility is missing....... The don't do oral care they don't wash the feet ..... the absolute worsts........... he haven't taken shower 35 days until I did it myself.....shame shame.......from executive director on down.........yuck yuck

    Wang W.

    1.0 rating

    The last name of P nurses, I don't want to say the full name. Liar. Lie about everything in this hospital.

    A Garcia G.

    1.0 rating

    I would not recommend this facility to anyone! They aren't caring, compassionate, respectful nor helpful. They are careless and irresponsible. My father was under there care for a month and during this time we had problems. Not only did we observe many times how careless they were but we also saw it with other patients. Now as my father is close to being discharged they add more gasoline to the fire by trying to shame my father. How dare you act like my father would do such a thing!!! We will continue to fight for my father since he isn't able to protect himself. We are his voice!!!! It will be heard!

    Irene N.

    1.0 rating

    one star for some great nurses but administration lied about not having any covid cases when they actually did!

    Grace B.

    5.0 rating

    I use to work here in the Rehab Department back in 2017 to 2018.  I remember this place as very family oriented when it comes to coworkers and staff.  Everyone seems to be very friendly and I really felt right at home the very first day working there.  I dont know how the rehab team is like now, but I remember it being very professional and the team always got along.  The comraderie was great.  Everyone pitched in to help eachother when needed.  We always received thank you gifts from the patients when they were about to leave the facility.  Thanking us for a great job well done.  It was very sweet.But overall, I think the rehab department is all I can vouch for at this time because that was where I mostly worked the most at the time.  The other people there like the Nurses, Admin and other Staff members...I can remember all the fun activities that were done together as the building staff.  SO MUCH FUN!

    Joey K.

    4.0 rating

    Great team of healthcare professionals providing dedicated services to patients they serve. They have a new administrator finally, and got rid of the old creepy guy that was managing the place before. Highly recommend you to go by and take a tour for yourself.

    Tim L.

    4.0 rating

    At first when I arrived the first night I was very unsatisfying do to touch tuitions and what they said to me about not snacking however staying after a couple days understanding the staff getting to know them they are very friendly staff I got to met a gentleman a CNA who really works really hard puts up with a lot of things and I see that he goes or out of his Waze just to make sure everything's get done correctly and I just want to recognize him in my rearviewhis name is NOEL he has fixed my bed that has electronica Nicole problems with the list several times in a day and he always has a smile never has he complains he does things openly with open arms including changing bed pans and cleaning up the room he makes me and my state feel very comfortable knowing that there's a friend that will be there to help me anytime I'm in need. I've seen him till my pressures test because we I'm laying next to a neighbor who's having a challenging stay who screams due to the pain and cannot control his self and no well really shows that he has the patience to deal with it and I really would like to recognize him and thank you so much Noel

    Rich W.

    1.0 rating

    This is the place you use if you have no other choice. My mom was a patient their for 30 days this place will bleed your insurance dry and use legal loophole for excuses why patient's can not be discharged. Staff will leave patients in bathroom unattended for over 30 minutes leave patients sitting in their own waste for hours HEALTH CODE VIOLATION!!! There is always an order of uncleanliness walking down the hall. Beware in choosing this place do your research first....

    Alyssa G.

    1.0 rating

    This place is horrible! they do not attend to patients in a timely manner the staff is rude, the staff has too many patients that they are responsible for they need more staff and maybe they will be better but this has been the worst experience ever from not changing my grandfather not feeding him having cold food not giving water he needed help with all of this and they did not assist at all just leaving food and water in front of him as if he was going to be able to do it himself! shame on this place and how they treat the people that stay here and the visitors that come in.

    Susan M.

    1.0 rating

    This facility is extremely negligent with regards to everything. From not following instructions on nutritional needs for a diabetic patient to extremely hot rooms but can't even be cool down with a fan brought from home. These patients are treated like animals in a pound. They have been in trouble with legal issues in the past and apparently have not learned their lesson.

    Alma S.

    5.0 rating

    The pt nurses ,Estrella ,emme,Enna,Tiffany and Jose are really nice and I loved there company. They are nice people and genuinely care about each patient.Diana,Kayla,Christian ,Agnes,marvi,meiann. Even after there shift they come check on each patient at night before they leave.Im so happy that I came to this rehabilitation center without them I wouldn't have walked out of this place.

    John C.

    1.0 rating

    Very slow responding to calls for assistance. Stood by nursing station 5 minutes. None of the 3 nurses even acknowledged my presence. Told "Chris" i needed help in my 94 yo mother's room. He said "I'll be right there". He never came. Went back to nursing station and he was still standing there oblivious to my presence. Place definitely takes the "C" out of ACA.  Stacy seemed to regard my requests as bothersome. Crystal was a shining light who provided exemplary care to my mother. Hope to never have to use this facility again.

    Mary F.

    4.0 rating

    My father was here for a few months after suffering a stroke.  Originally he was at another facility and within 4 weeks was back and forth to the hospital several times for infections, dehydration, pneumonia, etc.  When we had him sent to Wagner Heights it was a completely different experience.  No one wants to be in a rehab place or have to place a family member in one, but circumstances aren't always under our control.  The staff was kind, personable and seemed to really care.  From the hands on care to the business office staff, everyone was kind and communication was always fantastic.  I don't know how they could have been better in my dad's final weeks.  They provided for his every need with care and dignity.  Wagner Heights is a place I would recommend and would not hesitate to call upon them to care for a loved one.

    Cealita Evans

    1.0 rating

    The social services of Wagner Heights are not diligently doing their job in the field of providing social services especially on indigent elderly and on those who do not have any idea what to do or where to go. They are neglectful of their responsibilities.My mother is an indigent elderly and when I spoke with John who was with the social service, I was very outright candid that no one among the children are capable financially to take care of my mother’s need and I have no idea what to do to get her assistance and to compound the problem, I live out of state. She is on kidney dialysis three times a week. I asked John about the arrangement for this and his response was that it’s the family or the patient who has to make these kinds arrangement. He knew at the get go that I don’t what to do as I’m also incapable of helping out my mother. On the day that she was discharge, she had to pay for the transportation services despite the fact that John knows that we all have very little money to spare. Again, as a person who works in social services, he does not seem to be inclined to help and find resources that can help my mother.The following day after my mother got discharged, she was once again brought to the emergency department because she was unable to have her dialysis that morning as she was supposed to have.And she was told by the social worker at sutter hospital where she was brought that evening that someone from the social service from Wagner heights should’ve help facilitate to find resources that will ensure that she doesn’t miss her kidney dialysis.What would’ve happened if my mother died because of kidney failure because she didn’t get her dialysis? What will the social services of Wagner heights do? Shrug their shoulders and say, “oh well, too bad, so sad.”This is negligence on the part of the social services because they neglected to make sure that my mother’s post discharged need are arranged. His idea of a discharge plan is to just make sure that she will pay private transportation and that she gets to her apartment. Beyond that, it’s pretty much on the shoulder of an elderly indigent patient.Do not send your elderly in this facility. They especially don’t care if you are indigent and that you lack the ability to find resources to augment or facilitate your medical needs and post discharge needs. You are on your own.

    KS S

    5.0 rating

    I worked for WH a few years ago. .Really Great staff!! . Very nice atmosphere. I wish I could have stayed longer.Ex Employee.


    1.0 rating

    Most frustrating place to try to call for my loved one. Every time I call there’s never a nurse to answer or pass my aunt the phone or get her up to a phone to call me let alone give her any messages saying I called etc . I’m extremely fed up with the way they’re treating family members makes me wonder how they are treating the residents. Thinking of taking legal actions, they’re just taking her money and not actually caring. Mind you, this place is expensive

    Debbie Mar

    3.0 rating

    Martin Carrillo Joseph Flores

    1.0 rating

    My Sister is in transit to this facility. So I’ll apologize for the single star ⭐️ rating. Though having read some of the reviews, I’m concerned. Management please know I’ll advocate on behalf of my Sister if it comes to that. I’ll agree with one post. ‘Caring for the Elderly is a tremendous responsibility’ and they deserve to be treated with respect and dignity. I hope once I’m able to visit and speak with my Sister that the atmosphere of neglect and complacency. Is replace with a level of dignified care.

    Rhonda Patterson

    4.0 rating

    My Dad lived here for 10 years and we were happy with his care. Caring for elderly and infirm is the TOUGHEST job in the world. I don't believe any facility is going to do it all perfect, but we encountered wonderful staff that genuinely cared about my Dad and our family. Mom is there now recovering from from surgery and all is going well.

    clarissa Despres

    1.0 rating

    Should be able to give no stars, poor care, negligence, and filled with thieves. So much of my mother's stuff has been stolen, and they want to blame the other residents. The poor excuse for cna's are the thieves. And this is even accounting for the poor care given. Their abusive to residents and the negligence unbelievable. They need to be sued and shut down. Hopefully our family will achieve both. Please don't send your loved ones to this Hell Hole.

    Jeannisa Gordon

    1.0 rating

    This place deserves to be shut down

    syed Shah

    5.0 rating

    Excellent rehab services.

    Jagdeep Johal

    5.0 rating

    Meaghan Donnelley

    1.0 rating

    I have not gotten a chance to actually see the facility yet. My mom has been there roughly a week, we are about 2-3 hours away and EVERY time I call, the line is busy and the staff is rushed when they speak to me. It took me over a half hour just calling to even get through and I had to call several more times to get a hold of my mother. Every morning I call its always a busy signal. One of the staff did let her charge her cell phone with their charger, so im very grateful for that.

    Michael Bourandas

    1.0 rating

    Another out-of-state owned/operated nursing home that cares nothing about patients. The food is carbohydrates. Meat, fresh fruit, and fresh vegetables are rare. Most of the employees have no interest in patient care (though a preciuous few employees are consciencious care givers). I developed bedsores with a foul-smelling, yellow pustulent discharge. I checked myself out and within a few days, the bedsores began to heal and my other health issues quickly resolved themselves. The nurses and aides say nothing to the diabetic amputees who go to the vending machines to fill up on sodas and candy. Apparently, chronically sick people are a more lucrative business than healed people.

    Carey Bell

    4.0 rating

    Sandie Price

    1.0 rating

    I wouldn’t put anyone in this facility. Took them 12 days to give my husband a shower. Lied to me about his PT. Violated HIPPA. I took him home against their wishes. Had him walking better in two days with a walker and heat rash gone in 12 hours

    Stephanie Horn

    1.0 rating

    All of our moms clothes were missing. We brought her more clothes and they ended up missing too. We were so upset we just had them dress her in hospital gowns. We looked in the laundry and other places in the facility but never found her clothes. They were very nice clothes and we even bought her new ones and they always came up missing. We thought the staff may have taken them for personal use but we don’t have any proof of that. No one had an answer for the missing clothes.

    Joseph Garcia

    1.0 rating

    This is a horrible place.. please save your loved and stay out of this place. We place my mom just for a 5 days rehab.. she ended up in st. Joseph hospital with stage 4 decupitive ulcer on her but with dried up feces. When my mom recovered from blacking out.. she had major complaints about the place. She had asked numerous time that she had to used the bathroom only to be ignored by the nurses. Her frastratition is what probably was her from blacking out. I placed a grievance report and asked for a copy of the report.. at first they said they will charge me $10 fee to email.. I said that fine.. now they're saying they can't give me a copy and claim that they're not hiding anything. I told them I didn't accuse you guys hiding anything..i just want a copy of the report. She I decided to take my mom out of there and pick up her belongs.. I wanted to make sure I have het dentures.. not there, so I file a report that it's missing. Now they are accusing the ambulance for loading them. STAY OUT OF THIS PLACE. I like to post the pictures on here.. how???

    Lamar Williams

    5.0 rating

    Jasmines Botanica

    1.0 rating

    Doesn't even deserve a star it deserves -000000000000 My mother was in their care for 2 years at first it was okay until we noticed none of the staff fed her on time, they gave her medicine hours before it was due plus yelled and argued with her all day long. They would leave her screaming in pain never attended to her until someone finally decided to shut her up this last month they were neglecting her even more told family members they hated her couldn't stand her wishes she would die and claimed other nurses hated her even more. Your CAREER is in PATIENT CARE you get PAID for it yet it's really for neglect. From the Drs to directors to supervisor to staff EVERYONE is there to make money they don't treat your family like their family they could care less. They recently drugged my mother with Crystal meth on Tuesday and the next day she was admitted to st jospehs medical center unconscious never called an emergency contact we found out from the hospitals social worker she was admitted almost 24 hours later. She is going to die this week the hospital told us and this is an open investigation with the police. NEVER LEAVE FAMILY HERE MORE PEOPLE DIE THAN LEAVE ALIVE. take care of your family and hire a live in nurse . My mother never used drugs isn't affiliated with drugs yet received drugs while in their care??

    Nancy King

    5.0 rating

    They took GREAT care of my mother after she was released from the hospital after breaking her hip. She said the staff was very friendly, cared about you, fed you well and that the medical staff was very competent. I saw for myself while visiting that they did feed her well, came when she called and and it is a very clean facility.

    Sharon Charles

    1.0 rating

    It doesn't even deserve a star! NEVER SEND YOUR LOVED ONES HERE!!! This place is Terrible!!!

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-12-21 2022-01-11 D Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2021-12-21 2022-01-11 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2021-12-21 2022-01-11 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-12-21 2022-01-11 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-12-21 2022-01-11 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-12-21 2022-01-11 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-12-21 2022-01-11 E Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-09-26 2019-10-14 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-09-26 2019-10-14 D Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-09-26 2019-10-14 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-09-26 2019-10-14 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-09-26 2019-10-14 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-09-26 2019-10-14 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-09-26 2019-10-14 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-09-26 2019-10-14 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-09-26 2019-10-14 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-09-26 2019-10-14 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-10-25 2018-11-09 C Emergency Preparedness Deficiencies Develop a communication plan.
    2018-10-25 2018-11-09 D Smoke Deficiencies Provide properly protected cooking facilities.
    2018-10-25 2018-11-09 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-10-25 2018-11-09 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-10-25 2018-11-09 D Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2018-10-25 2018-11-09 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-10-25 2018-11-09 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

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