Village Manor

Positive Reviews:

• Residents and their families appreciate the warm, welcoming community and the caring, accommodating staff.
• Many find the environment safe and well-secured, ideal for seniors.
• Staff members are praised for putting the needs of the residents first and treating them like family.
• The interior and campus are described as beautiful, contributing to a pleasant living experience.
• Some reviewers highly recommend Village Manor for its wonderful care and the sense of family among residents and staff.

Negative Reviews:

• Some residents find the facility to be the worst among others they've lived in, citing issues with service responsiveness and the quality of meals.
• Concerns are raised about the lack of certain amenities such as hot breakfasts, transportation services, and temporary physical assistance.
• There are serious complaints regarding the quality of care, especially in memory care, with accusations of neglect and inadequate handling of severe dementia.
• A reviewer describes their loved one's last days as miserable due to the perceived lack of proper care and support from the facility.
• Another advises taking loved ones elsewhere, indicating dissatisfaction with the focus on patient care and belongings.

Mixed Feedback:

• While some reviews highlight the cleanliness of the apartments and the beauty of the campus, others focus on the shortcomings in service and care.
• The community's atmosphere is generally praised, but there are significant concerns about specific aspects of care and amenities.