Village Green Alzheimers Care Home

Many reviews highlight the caring and compassionate nature of the staff at VG Tomball, describing them as treating residents like family and providing a clean, warm environment especially for those with memory loss. The community is praised for its cleanliness, organization, and the personal care given to residents. Positive comments also mention the involvement of the Executive Director in ensuring a safe environment and the variety of events and activities available for residents.

However, some reviews raise concerns about the management and the level of care provided. Issues such as inadequate cleaning, unprofessional behavior among staff, and neglect of resident needs are mentioned. There are also complaints about the facility's handling of complaints and the treatment of staff and residents.

Despite these criticisms, many reviewers recommend VG Tomball for its dedicated care, welcoming atmosphere, and the quality of its facilities. Some suggest visiting the facility personally to get a better understanding of the services offered. The community is described as a place where residents are treated with respect and dignity, and where family members can feel confident in the care their loved ones receive.

Overall, while there are some negative reviews, the majority of feedback is positive, emphasizing the caring nature of the staff, the quality of the facilities, and the overall atmosphere of the community.