📞 Call for pricing and availability: (800) 780-8101

University Manor Health Care Center

2186 Ambleside Drive, Cleveland, OH 44106

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(216) 721-1400

Estimated Pricing

Studio
Estimated $7,743

Price Comparison

  • Average City Price: $7,366
  • Average State Price: $6,767
  • Average National Price: $7,508


  • University Manor Health Care Center Description

    Our University Manor Health Care Center has served the East Side of Cleveland, Ohio since 2004. We welcome patients and their families to explore the rich culture that surrounds our community. Our care center is not only surrounded by beautiful sites, but also by major hospitals such as the Cleveland Clinic and University Hospitals of Cleveland.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Cleveland

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Cleveland


    Community Reviews

    5.2
    University Manor Health Care Center
    Based on My Caring Plan's proprietary scoring, including 35 reviews across the web

    Ranking

  • Ranking in City: 32 out of 36 communities in Cleveland
  • Ranking in State: 1527 out of 1605 communities in OH
  • Facility and Grounds A

    Care B

    Staff B

    Cleanliness F


    Employee Reviews

    5.5
    Saber Healthcare Group
    Based on My Caring Plan's proprietary scoring, including 1041 reviews across the web

    The following insights are from employees that work in Ohio

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Some reviewers express a deep appreciation for the residents, coworkers, and the mission of the facility, highlighting a positive working environment and a sense of privilege in serving the population.
    • Several employees, past and present, describe the place as lovely to work, with a fun atmosphere, nice and helpful team members, and a strong sense of community and encouragement among staff.
    • Some family members and legal guardians have had excellent experiences, noting that certain staff members were instrumental in providing care that significantly improved or saved their loved one's life.
    • Others appreciate the atmosphere, describing employees as passionate and wonderful, and noting that the interaction between staff and residents is refreshing.
    • There are mentions of considerate nurses and physical therapists who are attentive to individual situations, aiding in healing and recovery.

    Negative Reviews:

    • Many reviews harshly criticize the facility for being dirty, unsanitary, and poorly managed, with reports of pests, unpleasant odors, and unclean conditions.
    • There are numerous complaints about the treatment of residents, describing it as lacking in care, respect, and dignity, with some residents appearing neglected and facilities described as depressing.
    • Concerns are raised about safety and health protocols, especially during COVID, with reports of inadequate cleaning, non-enforcement of mask-wearing, and overall non-attentive staff.
    • Several reviewers express frustration with the management and staff, describing them as unprofessional, unapproachable, and in some cases, accused of being under the influence while on duty.
    • There are alarming reports of unsafe working conditions, lack of activities for residents, limited and unhealthy food options, and a general lack of communication with family members regarding the well-being of their loved ones.
    • Some reviews call for the facility to be shut down due to violations, unsanitary conditions, and overall failure to provide a safe and caring environment for residents.


    Reviews

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    Health

    Physical Therapy

    Occupational Therapy

    Speech Therapy

    24-Hour Skilled Nursing Care

    Post-Surgical Care

    Wound Care Management


    Services

    Pharmacy


    Community Amenities

    Gardens

    Parks

    Museums


    Transportation

    Transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5


    Nursing Home Overview

    Participation date: April 5, 1991
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 149
    Total current residents: 142
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 25
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $32627


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-05-18 2022-07-01 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2022-05-18 2022-07-01 F Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2022-05-18 2022-07-01 F Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2022-05-18 2022-07-01 F Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2022-05-18 2022-07-01 E Smoke Deficiencies Provide properly protected cooking facilities.
    2022-05-18 2022-07-01 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-05-18 2022-07-01 F Smoke Deficiencies Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    2022-05-18 2022-07-01 F Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2022-05-18 2022-07-01 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-05-18 2022-07-01 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-05-18 2022-07-01 E Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2022-05-18 2022-07-01 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-05-18 2022-07-01 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-05-18 2022-07-01 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-04-16 2019-05-24 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-04-16 2019-05-24 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-04-16 2019-05-24 F Construction Deficiencies Use approved construction type or materials.
    2019-04-16 2019-05-24 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2019-04-16 2019-05-24 F Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2019-04-16 2019-05-24 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-04-16 2019-05-24 E Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-04-16 2019-05-24 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-04-16 2019-05-24 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-04-16 2019-05-24 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-04-16 2019-05-24 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-04-16 2019-05-24 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-04-16 2019-05-24 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2018-02-27 2018-04-11 F Construction Deficiencies Use approved construction type or materials.
    2018-02-27 2018-04-11 F Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2018-02-27 2018-04-11 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2018-02-27 2018-04-11 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2018-02-27 2018-04-11 F Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2018-02-27 2018-04-11 F Smoke Deficiencies Provide properly protected cooking facilities.
    2018-02-27 2018-04-11 E Smoke Deficiencies Construct fire resistant interior walls.
    2018-02-27 2018-04-11 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2018-02-27 2018-04-11 E Smoke Deficiencies Install an approved automatic sprinkler system.
    2018-02-27 2018-04-11 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-02-27 2018-04-11 F Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2018-02-27 2018-04-11 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-02-27 2018-04-11 F Services Deficiencies Meet other general requirements that are deficient.
    2018-02-27 2018-04-11 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-02-27 2018-04-11 F Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2018-02-27 2018-04-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2018-02-27 2018-04-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-02-27 2018-04-11 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-02-27 2018-04-11 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2020-10-06 $13,504
    2021-06-28 $650
    2021-09-09 $18,473
    2021-09-09 $28,420

    What is in the Neighborhood

    General Area Overview
    • The closest city is Hough which is 1.9 miles away and has a population of 16,359 (small town).
    • The average income is $89,323, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 29
      • Average Temperature: 52.8
      • Day Breakdown: The area gets 171 days of rain, 48 days of snow and 144 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 36.0 years old, average compared to other cities.
    • 5.11% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 4.85% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 2% Asian, 47% Black or African-American, 9% Hispanic or Latino, and 38% White.

    Health and Safety Overview
    • The crime rate is 13.68 per 100 people which is very high compared to other cities.
      • Violent Crime: 5.92 incidents per 100 people
      • Property Crime: 6.95 incidents per 100 people
      • Drug-Related Crime: 0.18 incidents per 100 people
    • The average life expectancy in zip code is 76.25 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 143.0, Moderate Days 95.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Dave's Supermarket
    0.6 miles away
    Plum Market
    0.8 miles away
    Simon's
    1.2 miles away
    Aldi
    1.6 miles away
    Save-A-Lot
    1.7 miles away

    Transportation

    East 116th–St. Luke’s
    1.1 miles away

    Bus Stations

    16
    0.4 miles away
    East 116th
    1.0 miles away

    Banks

    PNC Bank
    0.5 miles away
    Chase
    0.5 miles away
    Fifth Third Bank
    0.6 miles away
    Citizens Bank University Circle
    0.6 miles away
    Huntington Bank
    0.7 miles away

    Hospitals

    University Hospitals Cleveland Medical Center
    0.3 miles away
    UH Rainbow Babies & Children’s Hospital
    0.4 miles away
    Cleveland Clinic
    0.4 miles away
    Cole Mall
    0.6 miles away
    Select Specialty Hospital - Cleveland Fairhill
    0.6 miles away

    Pharmacies

    Bolwell
    0.4 miles away
    Rite Aid
    0.8 miles away
    Walgreens
    0.8 miles away
    CVS Pharmacy
    1.3 miles away
    Lee Silsby Compounding Pharmacy
    2.1 miles away

    Dentists

    CWRU Dental Clinic
    0.9 miles away
    Heights Dental Group
    2.1 miles away
    A Dental TLC
    2.5 miles away
    Great Expressions Dental Centers
    2.9 miles away
    Angel Dental Care
    3.3 miles away

    Parks

    University Circle
    0.0 miles away
    Ambler Park
    0.1 miles away
    Wade Park
    0.2 miles away

    Places of Worship

    Kirtland Temple
    15.3 miles away

    Shopping

    University Square
    3.6 miles away
    5th Street Arcades
    4.3 miles away
    Galleria at Erieview
    4.4 miles away
    Tower City Center
    4.6 miles away
    Legacy Village
    5.1 miles away

    Culture

    Art Studio
    0.2 miles away
    Strosacker Auditorium
    0.3 miles away
    Schmitt Auditorium
    0.3 miles away
    Nadine Miles Theater
    0.4 miles away
    Barclay Leatham Theater
    0.4 miles away

    Restaurants

    Michaelangelo's
    0.4 miles away
    Valentino’s
    0.4 miles away
    La Pizzeria
    0.4 miles away
    Nora
    0.4 miles away
    Wolfgang Puck Express
    0.5 miles away

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    Google map of University Manor Health Care Center

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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