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Universal Health Care And Rehabilitation Center
430 Brookwood Avenue, Ne, Concord, NC 28025
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 788-4115Estimated Pricing
Price Comparison
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Concord
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Universal Healthcare And Rehabilitation Center Concord present a mixed picture of the facility. Many reviewers praise the team atmosphere, dedication to residents, and the efforts of the new administrative and management teams to improve care and the overall atmosphere. Staff members, including the social services director, admissions director, and central supply coordinator, express excitement about the positive changes and the focus on treating residents and staff like family.
Several reviews highlight the professional and friendly nature of the staff, the excellent medical care provided, and the facility's commitment to making residents feel valued. The efforts to improve the facility, including staffing updates and renovations, are also noted positively.
However, some reviews raise serious concerns about the level of care and management at the facility. Issues mentioned include severe understaffing, especially on weekends, leading to inadequate care for residents, such as delayed feeding times, cold food, and unattended medical needs. There are reports of neglect, including a resident's medical condition worsening due to lack of proper care, and complaints about the front desk's inefficiency and lack of communication. Some family members express dissatisfaction with the physical therapy and occupational therapy services, describing them as insufficient.
Despite these criticisms, there are testimonials from individuals who had positive rehabilitation experiences at the facility, praising the attentive and caring staff. The facility is described as having a friendly atmosphere, with staff members who are welcoming and committed to the well-being of the residents.
In summary, while there are numerous accounts of positive changes and dedicated care, there are also significant concerns about staffing levels, management, and the consistency of care provided. Prospective residents and their families may want to consider these reviews carefully and possibly visit the facility to assess its suitability for their needs.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: May 1, 1979
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $61956
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-04 | 2023-05-25 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-01-04 | 2023-05-25 | C | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-01-04 | 2023-05-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-01-04 | 2023-05-25 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-06-25 | 2019-07-11 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-25 | 2019-07-11 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-04-07 | $4,163 |
| 2018-04-07 | $13,627 |
| 2019-02-22 | $13,905 |
| 2019-05-23 | $45,548 |
| 2020-12-29 | $47,448 |
| 2021-07-15 | $14,508 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2018-04-07 | 4 |
What is in the Neighborhood
- The closest city is Concord which is 1.5 miles away and has a population of 87,696 (large town).
- The average income is $61,063, which is average compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 43
- Average Temperature: 64.2
- Day Breakdown: The area gets 168 days of rain, 4 days of snow and 192 days of sun
- Precipitation: 2.5 inches a year
- The median age is 35.7 years old, average compared to other cities.
- 5.27% of the population are Veterans which is a average percentage of Veterans compared to other cities.
- 10.09% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 3% Asian, 20% Black or African-American, 11% Hispanic or Latino, and 63% White.
- The crime rate is 2.63 per 100 people which is low compared to other cities.
- Violent Crime: 0.37 incidents per 100 people
- Property Crime: 1.16 incidents per 100 people
- Drug-Related Crime: 0.58 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Harris Teeter
1.4 miles awayWalmart Supercenter
2.4 miles awayFood Lion
2.7 miles awayAldi
3.4 miles awayWalmart Neighborhood Market
6.5 miles awayTransportation
Kannapolis
5.2 miles awayKannapolis Rotary Station
5.8 miles awayUNC Charlotte–Main
11.9 miles awayJW Clay Boulevard/UNC Charlotte
12.4 miles awayMcCullough
13.2 miles awayBus Stations
University City @ Town Center Plaza
12.8 miles awayCATS Park & Ride
13.1 miles awayConcord Road at Rocky River Road
14.0 miles awayConcord Road at North Kimberly Road
14.5 miles awayConcord Road at Kimberly Road
14.5 miles awayBanks
NC State Employee's Credit Union
1.4 miles awayWells Fargo
1.8 miles awayBB&T
4.8 miles awayBank of America
4.9 miles awayFifth Third Bank
8.1 miles awayHospitals
Carolinas HealthCare System NorthEast
1.1 miles awayCarolinas HealthCare System Harrisburg
11.0 miles awayStudent Health Center
11.8 miles awayFASTMED URGENT CARE
12.1 miles awayCarolinas HealthCare System University
12.5 miles awayPharmacies
CVS
1.9 miles awayWalgreens
6.3 miles awayCVS Pharmacy
11.3 miles awayRite Aid
12.2 miles awayCountry Pharmacy
12.8 miles awayDentists
Lockney Dental
0.5 miles awayAspen Dental
1.5 miles awayTrinity Dental Center
5.5 miles awayZammitti & Gidaly Orthodontics
8.4 miles awayDavid P. Ney DDS, Cosmetic & Restorative Dentistry
8.6 miles awayParks
Beverly Hills Neighborhood Park
0.6 miles awayJ.W. (Mickey) McGee, Jr. Park
1.3 miles awayMemorial Garden
1.5 miles awayMLK Memorial Park
2.2 miles awayMarvin Caldwell Park
2.4 miles awayPlaces of Worship
St. Mary's Chapel
20.5 miles awayShopping
Carolina Mall
1.4 miles awayConcord Mills
8.8 miles awayNorthlake Mall
16.0 miles awayWest End Plaza
18.4 miles awayAlbemarle at Sharon
18.6 miles awayCulture
ClearWater Arts Center & Studios
1.5 miles awaySpring Gallery Art
1.7 miles awayFrank Dusch Amphitheater
2.6 miles awayAmphitheater
5.1 miles awayPalace Stage
10.5 miles awayRestaurants
Troutman's Bar-B-Q
0.8 miles awayThe Wayside Family Restaurant
0.9 miles awayWayside - Church Street
1.1 miles awayApplebee's
1.3 miles awayMekong Thai Restaurant & Bar
1.3 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 120 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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