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Umpqua Valley Nursing & Rehabilitation Center

525 West Umpqua Street, Roseburg, OR 97470

Nursing Home Hospice Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(541) 464-7100

Estimated Pricing

Studio
Estimated $10,328

Price Comparison

  • Average City Price: $10,304
  • Average State Price: $9,381
  • Average National Price: $7,508


  • Umpqua Valley Nursing & Rehabilitation Center Description

    UMPQUA VALLEY NURSING AND REHABILITATION CENTER has proudly served Roseburg and surrounding communities since 1950.

    When you visit Umpqua Valley you’ll feel right at home from the moment you step inside. You won’t see patients, residents, or staff. You’ll see family working alongside each other, cheering each other on, and celebrating each other’s accomplishments. The comfortable atmosphere at Umpqua Valley is the perfect setting for your post-acute recovery. At Umpqua, you and your family will become part of a very caring team of people that will be there to help during your recovery. We are dedicated in providing for each resident’s total care, including physical, social, emotional, and spiritual needs. We encourage and welcome input, involvement, and support from our residents and their families. Our goal is to help residents achieve their optimum level of function while simultaneously incorporating their rights to self-determination.

    Umpqua Valley is located in the beautiful foothills of the valley, in a park-like setting, conveniently located off Harvard Ave. with easy access to I-5. Room selection includes private and semi-private bedrooms. The facility accepts Medicaid, Medicare, and most insurance and managed health plans. On-site physician and nurse practitioner services are available.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Roseburg


    Community Reviews

    7.2
    Umpqua Valley Nursing & Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 12 out of 13 communities in Roseburg
  • Ranking in State: 514 out of 695 communities in OR
  • Facility and Grounds A

    Care B

    Staff A


    Employee Reviews

    6.0
    Avalon Health Care
    Based on My Caring Plan's proprietary scoring, including 827 reviews across the web

    The following insights are from employees that work in Oregon

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff and patients at Umpqua were described as awesome, with great communication and happy patients before ownership changed in 2017.
    • James was highlighted as an exceptional caregiver, anticipating needs efficiently.
    • Visitors praised the Umpqua Valley Team for their passion, professionalism, and dedication to serving the community.
    • The facility was commended for its cleanliness and being well-run by a team of dedicated professionals who genuinely care about their residents.
    • Several staff members were specifically praised for their compassionate and attentive care, contributing to a positive environment for patients and their families.
    • Food quality was compared favorably to restaurants, with the dietary manager receiving special mention for excellence.
    • Staff treatment was appreciated for respect and dignity, with thanks for excellent care.
    • Therapy services, especially after knee replacement, were highly valued by patients.
    • Personal stories of care and attention from nurses, aides, and therapists underscored the facility's commitment to patient well-being.

    Negative Reviews:

    • A nurse reported job termination due to cost-cutting measures after a change in ownership, indicating potential future staffing and care quality issues.
    • Several reviews criticized the facility for poor care, including lost personal items, inadequate responses to medical needs, and unsanitary conditions.
    • Complaints about the facility's physical environment being dreary and in need of remodeling were noted.
    • Communication issues were highlighted, including unanswered phone calls and insensitive handling of sensitive requests.
    • Administrative issues were mentioned, such as delayed discharge processes and concerns over room and facility conditions.

    Mixed Reviews:

    • While some reviews praised the staff and care provided, others highlighted significant areas for improvement, particularly in communication, facility maintenance, and administrative responsiveness.
    • An initial negative review was updated to acknowledge the administration's efforts to address complaints and make improvements, indicating responsiveness to feedback.


    Reviews

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    Connect with a Free Senior Living Advisor

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    Health

    Physical, occupational & speech therapy

    Outpatient therapy (physical, occupational & speech)

    Respite care

    Physician/nurse practitioner services on site

    Palliative care

    Hospice suites


    Services

    Appointment scheduling


    Activities

    Caring volunteer program


    Room Amenities

    Air conditioned private & semi-private rooms

    Cable service

    Daily newspapers

    Private telephone lines


    Dining

    Registered dietitian

    Specialized diets


    Transportation

    Transportation & appointment scheduling

    Admissions transport



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Sept. 1, 1979
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 118
    Total current residents: 90
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 2
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $75303


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-14 2023-03-01 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2019-06-26 2019-08-02 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.

    Fines

    Fine Date Fine Amount
    2018-01-24 $7,803
    2018-07-13 $32,767
    2018-07-13 $6,500
    2020-02-18 $6,923
    2022-01-13 $75,303
    2022-01-13 $115,850

    What is in the Neighborhood

    General Area Overview
    • The closest city is Roseburg which is 0.8 miles away and has a population of 22,114 (small town).
    • The average income is $54,517, which is low compared to other zip codes.
    • Weather
      • High Temperature: 73
      • Low Temperature: 40
      • Average Temperature: 55.7
      • Day Breakdown: The area gets 139 days of rain, 3 days of snow and 221 days of sun
      • Precipitation: 1.0 inches a year

    Health and Safety Overview
    • The crime rate is 11.11 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.26 incidents per 100 people
      • Property Crime: 7.35 incidents per 100 people
      • Drug-Related Crime: 0.44 incidents per 100 people
    • The average life expectancy in zip code is 76.87 years old, which is low compared to other zip codes.
    • Air Quality: Good Days 31.0, Moderate Days 15.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Fred Meyer
    0.9 miles away
    Safeway
    1.0 miles away
    Walmart Supercenter
    1.4 miles away
    Albertsons
    1.6 miles away
    Costco
    3.0 miles away

    Transportation

    Safari Village Train Station
    6.4 miles away

    Bus Stations

    Buckaroo Barn Turnout
    3.8 miles away
    Winchester Beauty Shop
    4.5 miles away
    Umpqua Community College
    5.2 miles away

    Banks

    Rogue Credit Union
    0.8 miles away
    Banner Bank
    0.8 miles away
    Rogue Bank - ATM
    0.8 miles away
    Wells Fargo
    0.8 miles away
    U.S. Bank
    0.9 miles away

    Hospitals

    Roseburg VA Medical Center
    0.8 miles away
    CHI Mercy Health Mercy Medical Center
    1.7 miles away

    Pharmacies

    Walgreens
    0.8 miles away
    Safeway
    1.0 miles away

    Dentists

    Willamette dental
    1.6 miles away
    Advantage Dental Clinic
    20.5 miles away

    Parks

    Gaddis Park
    0.2 miles away
    Riverfront Park
    0.2 miles away
    Laurelwood Park
    0.3 miles away
    Deer Creek Park
    0.4 miles away
    Fir Grove Park
    0.4 miles away

    None Found

    Shopping

    Roseburg Valley Mall
    1.4 miles away

    Culture

    Rose Theater
    0.2 miles away
    Betty Long Unruh Theater
    0.5 miles away
    The Clay Place
    0.5 miles away
    The Arts Center
    0.5 miles away
    Half-Shell Auditorium
    0.8 miles away

    Restaurants

    Denny's
    0.3 miles away
    AMI Japanese Restaurant
    0.7 miles away
    China Buffet
    0.8 miles away
    Elmer's
    0.8 miles away
    El Dorado
    0.8 miles away

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    Google map of Umpqua Valley Nursing & Rehabilitation Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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