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Twin Oaks Center

63 Locust Street, Danvers, MA 01923

Nursing Home
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(800) 780-8101
Care Types Pricing About Services and Amenities Nursing Home Info Neighborhood Reviews
Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(978) 777-0011

Estimated Pricing

Studio
Estimated $7,359

Price Comparison

  • Average City Price: $7,343
  • Average State Price: $7,915
  • Average National Price: $7,508

    • Twin Oaks Center Description

    At Twin Oaks, we pride ourselves on providing each resident with exactly the care he or she needs. We create a tailor-made care plan for every resident, because each and every one has unique needs, goals, and abilities.

    For pricing & availability call (800) 780-8101

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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Danvers

    Community Reviews

    7.4
    Twin Oaks Center
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    Ranking

  • Ranking in City: 11 out of 11 communities in Danvers
  • Ranking in State: 453 out of 654 communities in MA

    • Care A

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Feedback:

    • Facility is very clean and lacks the typical "nursing home" smell.
    • Staff is described as professional, helpful, pleasant, and attentive.
    • Residents seem content and comfortable, with some having wonderful roommates.
    • Several reviews highlight the compassionate care provided by the staff, treating residents like their own loved ones.
    • Corporate support is praised for being invested in both residents and employees.
    • Some employees express happiness and appreciation for their jobs and the team environment.
    • Visitors have had great experiences, noting the accommodating nature of the staff and the comfortable transition for their loved ones.

    Negative Feedback:

    • Some reviews claim the facility is dirty, disorganized, and poorly run, with rude staff.
    • Concerns about the level of care and supervision, especially for residents at risk of falling.
    • Complaints about the facility's condition, including low on equipment and needing better organization.
    • Difficulty in contacting the facility and rude treatment from staff, including the Director of Nursing and nurses.
    • Some reviews suggest that positive feedback may be fabricated by staff members.

    Mixed Feedback:

    • While some visitors and family members report positive experiences and commend the staff for their care, others have had significantly negative experiences, citing concerns about cleanliness, organization, and staff behavior.
    • The facility has both staunch defenders and critics, indicating a varied experience for residents and visitors.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Physical therapy

    Occupational therapy

    Speech and language therapy

    24 hour skilled nursing

    Primary care

    Medication administration

    Services

    Bathing

    Housekeeping

    Laundry

    Dressing

    Daily housekeeping

    Short-term stay

    Activities

    Day trips

    Therapeutic activities

    Recreational activities

    Recreation activities

    Trips & outings

    Daily activities

    Community Amenities

    Beautiful grounds

    Housekeeping and laundry

    Lounges

    On-site beauty salon

    Garden

    Room Amenities

    Wifi

    Flat-screen TVs

    Internet

    Cable

    Dining

    Fine dining

    Dining services

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: June 30, 1970
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 101
    Total current residents: 77
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $204380

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-05-18 2023-06-09 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-05-18 2023-06-09 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2023-05-18 2023-06-09 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2022-03-24 2022-04-11 D Services Deficiencies Install properly constructed and protected linen or trash chutes.
    2022-03-24 2022-04-11 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2022-03-24 2022-04-11 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-08-09 2019-11-04 F Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-08-09 2019-09-03 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-08-09 2019-10-10 D Smoke Deficiencies Install smoke barrier doors that can resist smoke for at least 20 minutes.
    2019-08-09 2019-11-04 F Services Deficiencies Install properly constructed and protected linen or trash chutes.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-02-01 2023-02-22 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2023-05-03 2023-06-16 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-05-03 2023-05-08 F Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2023-05-03 2023-06-09 D Resident Rights Deficiencies Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    2023-05-03 2023-06-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2023-05-03 2023-06-09 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-05-03 2023-06-09 F Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2023-05-03 2023-06-09 D Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2023-05-03 2023-06-09 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2023-05-03 2023-06-27 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-05-03 2023-06-09 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2023-05-03 2023-06-09 E Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Provide appropriate foot care.
    2023-05-03 2023-05-04 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-05-03 2023-05-03 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2023-05-03 2023-06-12 D Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2023-05-03 2023-06-16 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2023-05-03 2023-06-16 F Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2023-05-03 2023-06-16 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-05-03 2023-05-03 H Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2023-05-03 2023-06-27 F Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-05-03 2023-06-09 D Quality of Life and Care Deficiencies Provide or obtain dental services for each resident.
    2023-05-03 2023-06-02 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2023-05-03 2023-05-29 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2023-05-03 2023-05-09 F Administration Deficiencies Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    2023-05-03 2023-06-09 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2023-05-03 2023-06-02 F Administration Deficiencies Have a plan that describes the process for conducting QAPI and QAA activities.
    2023-05-03 2023-06-02 F Administration Deficiencies Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    2023-05-03 2023-05-05 D Infection Control Deficiencies Implement a program that monitors antibiotic use.
    2023-05-03 2023-05-15 F Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2023-05-03 2023-06-09 D Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    2022-03-10 2022-04-08 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2022-03-10 2022-04-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-03-10 2022-04-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-03-10 2022-04-08 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-03-10 2022-04-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-03-10 2022-04-08 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2022-03-10 2022-04-08 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2022-03-10 2022-04-08 D Nursing and Physician Services Deficiencies Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
    2022-03-10 2022-04-08 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2022-03-10 2022-04-08 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-03-10 2022-04-08 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2022-03-10 2022-04-08 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2020-08-10 2020-08-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-06-04 2019-07-13 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-06-04 2019-07-13 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2019-06-04 2019-06-06 F Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-06-04 2019-07-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-06-04 2019-07-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2019-06-04 2019-07-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-06-04 2019-07-13 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2019-06-04 2019-07-13 B Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2019-06-04 2019-07-13 B Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-06-04 2019-07-13 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2019-06-04 2019-07-13 D Resident Assessment and Care Planning Deficiencies Assure that each resident’s assessment is updated at least once every 3 months.
    2019-06-04 2019-07-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-06-04 2019-07-13 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-06-04 2019-07-13 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-06-04 2019-07-13 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-06-04 2019-07-13 E Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2019-06-04 2019-07-13 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-06-04 2019-07-13 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-06-04 2019-06-04 G Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-06-04 2019-07-13 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2019-06-04 2019-07-13 E Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2019-06-04 2019-07-13 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2019-06-04 2019-07-13 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-06-04 2019-07-13 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-06-04 2019-07-13 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-06-04 2019-07-13 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-06-04 2019-07-13 D Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    2019-06-04 2019-07-13 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    2019-06-04 2019-07-13 D Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Fines

    Fine Date Fine Amount
    2019-06-04 $7,774
    2019-06-04 $7,775
    2020-08-10 $3,250
    2021-07-12 $655
    2021-07-12 $650
    2023-05-03 $200,475

    What is in the Neighborhood

    General Area Overview
    • The closest city is Danvers which is 0.3 miles away and has a population of 26,493 (mid sized town).
    • The average income is $100,798, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 76
      • Low Temperature: 31
      • Average Temperature: 53.2
      • Day Breakdown: The area gets 130 days of rain, 34 days of snow and 199 days of sun
      • Precipitation: 1.9 inches a year

    Health and Safety Overview
    • The crime rate is 2.6 per 100 people which is low compared to other cities.
      • Violent Crime: 0.72 incidents per 100 people
      • Property Crime: 1.47 incidents per 100 people
      • Drug-Related Crime: 0.06 incidents per 100 people
    • The average life expectancy in zip code is 80.59 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 172.0, Moderate Days 9.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    McKinnon's Market & Super Butcher Shop
    1.0 miles away
    BJ's Wholesale Club
    1.4 miles away
    Market Basket
    1.5 miles away
    Stop & Shop
    1.6 miles away
    Walmart
    2.0 miles away

    None Found

    Bus Stations

    High St @ Park St
    0.6 miles away
    High St @ Gould St
    0.7 miles away
    High St @ Hunt St
    0.7 miles away
    Holten St @ Sylvan St
    0.7 miles away
    Holten St @ opp Charles St
    0.8 miles away

    Banks

    Eastern Bank
    1.6 miles away
    People's United Bank
    1.6 miles away
    Santander
    1.9 miles away
    Century Bank
    3.3 miles away
    TD Bank
    3.3 miles away

    Hospitals

    Passport Health Danvers Travel Clinic
    2.2 miles away
    Lahey Medical Center, Peabody
    2.4 miles away
    Beverly Hospital
    3.0 miles away
    CuraHealth Hospital Boston North Shore
    3.0 miles away
    North Shore Medical Center - Salem Hospital
    4.3 miles away

    Pharmacies

    CVS Pharmacy
    0.6 miles away
    CVS
    1.8 miles away
    Walgreens
    1.8 miles away
    The Medicine Store
    7.5 miles away
    Smith's Drug
    8.3 miles away

    Dentists

    Essex Street Dental Medicine
    4.1 miles away
    Mass Bay Dental
    4.1 miles away
    Implant Dentistry Of The Northshore
    6.3 miles away
    Weaver Orthodontics
    6.5 miles away
    Dr. David W. Martin
    7.5 miles away

    Parks

    Arrowhead Estates
    0.3 miles away
    Frost Fish Brook
    0.4 miles away
    Danvers Square
    0.5 miles away
    Plains Park
    0.5 miles away
    Danvers Park
    0.6 miles away

    Places of Worship

    Grace Federated Church
    13.7 miles away
    Old North Church
    15.5 miles away
    St. Leonard's Church
    15.6 miles away
    Kings Chapel
    16.1 miles away
    United First Parish Church
    22.5 miles away

    Shopping

    Endicott Plaza
    1.5 miles away
    Witch City Mall
    4.1 miles away
    Square One Mall
    8.9 miles away
    Assembly Square Marketplace
    14.3 miles away
    Burlington Mall
    15.4 miles away

    Culture

    Kaneb Theatre
    0.9 miles away
    Cabot Theatre
    3.3 miles away
    North Shore Music Theatre
    3.4 miles away
    Salem Art Gallery
    3.7 miles away
    Sophia Gordon Center
    5.3 miles away

    Restaurants

    Blu Karma
    1.1 miles away
    Mandarin Danvers
    1.5 miles away
    Chuck E. Cheese's
    1.5 miles away
    The 99
    1.6 miles away
    Friendly Toast
    1.6 miles away

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    Google map of Twin Oaks Center

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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