Turlock Residential

Positive Feedback:

• Many reviewers commend the cleanliness and organization of the community.
• The staff, including the executive director and other team members, are frequently praised for their caring and attentive nature towards residents.
• Some meals received positive mentions, and the overall value for the money is considered good by some residents.
• Several reviews highlight the exceptional care provided, particularly noting the kindness and compassion of the staff.
• Facility's efforts in forming meaningful relationships with residents and ensuring their comfort and safety are appreciated.

Negative Feedback:

• Some reviews express dissatisfaction with the management and a perceived lack of communication, especially in difficult times.
• Concerns about the quality of meals and a desire for healthier food options were mentioned.
• There are reports of issues with the care provided, including severe neglect leading to health complications for a resident.
• Understaffing and poor training of staff are cited as problems, affecting the overall experience and care quality.
• Some reviewers had negative experiences with billing and administrative processes, mentioning delays and mistakes.

Mixed Feedback:

• The facility's physical condition, described as older or showing some age, received mixed reactions, though cleanliness is consistently praised.
• While many reviews praise the staff's attentiveness, a few recount experiences of unresponsiveness or rough handling by some nurses.
• Opinions on the facility's amenities, such as the courtyard and room arrangements, vary, with some expressing satisfaction and others noting areas for improvement.