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Tucker House Nursing And Rehabilitation Center
1001-11 Wallace Street, Philadelphia, PA 19123
Based on 82 reviews
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Tucker House Nursing And Rehabilitation Center Description
We believe that a personal and home-like environment is the key to a healing and wholesome healthcare experience. At Tucker House Nursing and Rehabilitation, we take pride in providing our services, staff, and residents with a familial focus. The results speak for themselves.Price Comparison
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Health
long-term skilled nursing care
physical therapy
hospice and palliative care
clinical services
occupational therapy
iv therapy
ultrasound
Activities
crafting
Services
bilingual staff
transportation
concierge
Amenities
rehabilitation center
beauty parlor
common areas
pavilion
beautiful grounds
flat-screen tvs
free wifi
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 3 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 3-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 02/05/80 and is run by a for profit organization. It is a very large-sized nursing community with 180 nursing beds. Currently, there are 152 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $61,642.75. The facility has had 1 substantiated complaints reported in the last 3 years that resulted in a citation.Staff Ratings
The Tucker House Nursing And Rehabilitation Center has a 1-star staff rating, the lowest possible. The nursing home is in the bottom half of facilities in terms of nursing aid staffing hours per resident per day. The nursing aid staffing hours per resident per day is slightly higher than the state average. The nursing home is in the bottom 30% of facilities in terms of LPN staffing hours per resident per day. The LPN staffing hours per resident per day is slightly lower than the state average. The nursing home is in the bottom 20% of facilities in terms of RN staffing hours per resident per day. The RN staffing hours per resident per day is lower than the state average. The nursing home is in the bottom 10% of facilities in terms of licensed staffing hours per resident per day. The licensed staffing hours per resident per day is lower than the state average. The nursing home is in the bottom 40% of facilities in terms of physical therapist staffing hours per resident per day. The physical therapist staffing hours per resident per day is slightly lower than the state average.Covid Data
The Tucker House Nursing And Rehabilitation Center is in the bottom 20% of facilities in terms of resident vaccination rate. The nursing home has a resident vaccination rate of 74.9% which is less than the state resident vaccination rate of 90.0%. The staff vaccination rate at Tucker House is higher than the state average, at 95.2%. However, their covid booster rate falls into the bottom 30% of all facilities, with a percentage of 76.0%.Quality Measures
Although The Tucker House Nursing And Rehabilitation Center is in the top 30% of facilities in terms of residents who received an antipsychotic medication, the nursing home is in the bottom half of facilities in terms of residents with ulcers. The nursing home is also in the bottom 10% of facilities in terms of residents given Pneumococcal vaccine. Although the nursing home is in the top 20% of facilities in terms of residents who have depressive symptoms, the nursing home is in the bottom 10% of facilities in terms of residents given Flu vaccine.Emergency and Hospitalization Quality Measures
The Tucker House Nursing and Rehabilitation Center is struggling in some areas compared to other facilities. They are in the bottom 30% when it comes to hospitalizations per 1000 days, which is higher than the state average. However, they are in the top 40% of facilities when it comes to outpatient emergency department visits per 1000 days, even though this number is only slightly higher than the state average. Additionally, they are in the bottom half of all short-stay residents who had outpatient emergency department visits. This too is higher than the state average. On a more positive note, The Tucker House Nursing and Rehabilitation Center is doing well compared to other facilities when it comes to short stay residents who were rehospitalized after a nursing home admission. They are in the top half of all facilities and their number is only slightly higher than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
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Care Staff Rating
Cleanliness Rating
Activities and Services Rating
I am a loved one of someone at Tucker house, I have heard very good reviews. The staff are caring for the residents and go above and beyond to make it feel like home
My momhas been here for several years and has had good care and the activities dept head Martin and his staff is the best for coordinating visits and providing lots of living attention and motivating activities for clients
Update: Oct. 10, 2021Unfortunately my experience with Tucker House continue to decline until his death. My father who passed a few weeks ago, never was groomed after being there 3 months. I repeatedly requested and it took him to pass in order to receive a haircut and shave by the funeral home. Totally unacceptable. When he arrived there was no intake sheet stating clothing items he came with. After complaining a few items appeared. Some new items purchased that was not present at death disappeared. Inconsistent communication. Most of the time care conference calls you would receive a call as it was starting, no notice. No concrete explanation concerning hip fracture that he didn't come with.Therapy provided limited information, and family wasn't included in treatment planning after intial evaluation. Agency staff or barely staff at times. Staff walking around without face mask. I could go on and on. I just hope that it improves as people trust the staff and facility with their loved ones. The highlight was the front desk staff James, social services, dietician and activities staff. Advocate for your family is all I can say. 🙏 Tucker House should include residents past and present on the board or form a Resident Council. It would include staff, residents and family to improve day to day services. #Quality of Care MattersUpdate: Initial conversation with the team was great. Social services, unit manager and Dietician were very knowledgeable of services and the type of care that would be provided to my father. Admissions was excellent as provided an overview of the process from short term to long term care if needed. Due to recent events my opinion is beginning to shift. Be sure to remain present and ask the tough questions concerning quality of care and any incidents.
Tucker Is one of the better nursing facilities. The courtyard grounds are beautiful and a great place to be able to visit with loved ones. The housekeeping director is amazing, keeps things clean and listens to your need. The Administrator actually cares and listens to you. I feel like she wants the best for your loved ones. Tucker is a good choice.
I appreciate being here
Very nice place to be when you don’t have another place to go
There is no place like Tucker House! Our mother is where she needs to be - in Tucker's loving care!From Melissa's personal touch when providing assistance to Danielle's meticulous dedication to Mom's dietary needs - Tucker House has got it going on!! Mom loves it there 🙂❤Never have I seen a facility show as much sincere concern for the welfare of my Mother. The entire staff made the decision to transition Mom from rehab there at Tucker to long term care EASY.We want to thank all of Tucker House staff for their hard work and dedication to ensuring a family feeling for Mom. We appreciate you Camille, Charmaine, Dorothy, Stephanie L., Keisha G., Shawanna and others - you all deserve kudos for your sincere commitment to making the elderly feel at home and informing family members regularly. We can't thank you enough!!😊 - Ms. Singleton's Family
They are very kind and polite they always keep me notified about any changes. They invite me to come out to have a visit with my love one. I actually appreciate the staff for taking time out of their busy schedule to inform me of doctors appointments activities daily day-to-day routines. Thank you too Kimille Kinsey, Melissa Evans, Daniel Hood and so many more staff members who’s names escapes my memory.
Don't ever send your family to tucker it's the worst my mom had to wait 2 hours for a cup of water they wouldn't help her with anything and there very rude I really thought this going to be a nice place it's the worst DON'T SEND YOUR FAMILY THERE 🙃
When my Mom was admitted for rehab I was impressed by Stephanie, Camille and Charmaine. They took the time to explain the plan of care for my Mom which made me feel she’s in good hands.
I talked with the staff at the tucker nursing house this morning , the social worker director, nursing, activities, dietary, each and everyone of them were very polite, straight to the point , professional, from my point of view I will recommend them to a friend I give them all 10 plus 5 across the board
The social services director Stephanie Lambert and Kecia are professional and dynamic. The Tucker House also has an excellent physical, occupational,speech therapy team! Special Thanks to Steve, Greg, Jordan, Jackie and my nurse Danielle!
I currently have a family member at the Tucker House receiving care. This is his second stay here and the staff and care he receives is wonderful. The contact is great in reference to care from the social workers, activities, nursing staff and dieticians. Just wanted to personally thank Stephanie, Martin, Danielle and Charlene. I feel more at ease.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-03-04 | 2021-04-19 | C | Construction Deficiencies | Meet other general requirements. |
| 2021-03-04 | 2021-04-19 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-03-04 | 2021-04-19 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2021-03-04 | 2021-04-19 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-03-04 | 2021-04-19 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-03-04 | 2021-04-19 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-03-04 | 2021-04-19 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2021-03-04 | 2021-04-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper power supply for life support equipment. |
| 2021-03-04 | 2021-04-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-03-04 | 2021-04-19 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-02-11 | 2019-04-12 | C | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2019-02-11 | 2019-04-12 | F | Construction Deficiencies | Use approved construction type or materials. |
| 2019-02-11 | 2019-04-12 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-02-11 | 2019-04-12 | F | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-02-11 | 2019-04-12 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-02-11 | 2019-04-12 | F | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
| 2019-02-11 | 2019-04-12 | E | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2019-02-11 | 2019-04-12 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-02-11 | 2019-04-12 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-02-11 | 2019-04-12 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-02-11 | 2019-04-12 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-02-11 | 2019-04-12 | F | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2019-02-11 | 2019-04-12 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2019-02-11 | 2019-04-12 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the installation and maintenance of electrical systems. |
| 2019-02-11 | 2019-04-12 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-02-11 | 2019-04-12 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-01-25 | 2018-03-08 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-01-25 | 2018-03-08 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-01-25 | 2018-03-08 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-01-25 | 2018-03-08 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-01-25 | 2018-03-08 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-02-26 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-02-26 | D | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-02-26 | D | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2021-02-26 | D | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-02-26 | D | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-02-26 | E | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-02-26 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-06-30 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-02-06 | D | D | Administration Deficiencies | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. |
| 2019-02-06 | D | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2020-06-18 | D | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-06 | G | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-09-06 | D | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-09-06 | D | D | Administration Deficiencies | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| 2018-01-29 | D | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-01-29 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-01-29 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
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