Timberdale Trace

Summary of Reviews for Timberdale Trace and Related Facilities:

• Several reviews express dissatisfaction with the facility, citing concerns over care quality, staff turnover, and adherence to privacy laws.
• Some reviewers appreciate the activities provided, particularly noting the efforts of the activity therapist in engaging residents with external trips.
• The layout and cleanliness of the facility receive praise, though some find the room sizes and the quality of the food inconsistent.
• Memory care services are highlighted positively in some reviews, with mentions of a friendly and attentive staff, though there are concerns about the facility's ability to handle more intensive care needs.
• Staffing issues are a recurring theme, with some reviewers feeling that the management could be more visible and supportive of the staff on the ground.
• The community's efforts during the COVID-19 pandemic are acknowledged, with some families appreciating the measures taken to keep residents safe.
• Activities and the sense of community are frequently mentioned as positives, with outings, bingo, and church services providing engagement for residents.
• Concerns are raised about the adequacy of the facility for residents with more severe health issues, suggesting that while the community is suitable for those with minor needs, it may not be equipped for more complex care requirements.
• Overall, opinions on the value and quality of care provided are mixed, with some families experiencing excellent service and others feeling improvements are necessary, particularly in terms of staffing and management.