The Willows at Victoria Falls

Positive Reviews:

• Residents enjoy the responsive, helpful, and professional staff, with maintenance going above and beyond to keep apartments in top shape.
• The amenities, including walking paths and common spaces, are highly praised for their beauty and upkeep.
• The community is described as quiet, clean, and safe, with a friendly and welcoming atmosphere among neighbors.
• Many appreciate the convenient location, close to shopping, doctors, and hospitals, as well as the beautiful landscaping and well-maintained grounds.
• The diversity and friendliness of the community, along with the design and size of the condos, are perfect for those downsizing.

Negative Reviews:

• One potential resident experienced an unwelcoming and uninformative call with a leasing agent, feeling discouraged about moving to the community.
• Another visitor reported a lack of professionalism and discriminatory behavior from a rental agent during a property tour, leaving a poor first impression.
• Concerns were raised about the need for more attention to communal areas like the lobby and the desire for initiatives to foster neighborly connections.

Mixed Feedback:

• While many reviews highlight the exceptional living experience and community atmosphere, a few instances of poor customer service from the leasing team have impacted the overall perception for some potential residents.