📞 Call for pricing and availability: (800) 780-8101

The Willows At Springhurst

3001 N. Hurstbourne Parkway, Louisville, KY 40241

Independent Living Assisted Living Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(502) 426-5531


Price Comparison

  • Average City Price: $2,382
  • Average State Price: $3,148
  • Average National Price: $4,181



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Louisville

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Louisville

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Louisville

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Louisville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Louisville


    Community Reviews

    6.8
    The Willows At Springhurst
    Based on My Caring Plan's proprietary scoring, including 40 reviews across the web

    Ranking

  • Ranking in City: 80 out of 94 communities in Louisville
  • Ranking in State: 395 out of 461 communities in KY
  • Facility and Grounds A

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Some residents experience poor room cleanliness, pest control issues, and billing problems.
    • Facilities reported as understaffed, leading to delays in care and unclean conditions.
    • Communication with staff is challenging, with phone calls often unanswered.
    • Quality of life and care standards have significantly declined in some cases.
    • Essential services like restorative therapy and basic needs (e.g., bed sheets) are not consistently provided.

    Positive Reviews:

    • Several facilities praised for their cleanliness, modern amenities, and comfortable environment.
    • Staff at certain locations described as friendly, caring, and attentive.
    • Some residents report a high level of satisfaction with the care received.
    • Facilities with dedicated and compassionate staff make families feel welcomed and part of a community.
    • Positive remarks about the memory care unit and the creation of a new courtyard.

    Mixed Feedback:

    • Staff punctuality issues noted, with significant delays reported for both shifts.
    • Some reviewers highlight excellent care and community spirit, while others cite neglect and management issues.


    Reviews

    Debby N
    Aug. 10, 2023 My Caring Plan Icon

    Understaffed Do not check water per day Do not check urine void amt as ordered by physician. Black floor with numerous roaches. Unclean shared bathrooms. Do not follow thru on bringing paperwork in timely manner, nor ever answer phones. Cold (hot) food. Avg tasteless food. Have not provided hospice mattress as provided for comfort and will not weigh pt as ordered. ……


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    Health

    Physical Therapy

    Occupational Therapy

    Speech-Language Pathology

    Short-Term Rehabilitation Stays

    24-Hour Skilled Nursing Care

    Case Management & Social Services


    Activities

    Activity Rooms

    Exercise Classes

    Wellness Activities


    Community Amenities

    Comfortable Seating

    Covered Community Patio

    Lovely Gardens

    Independent Living Apartments


    Room Amenities

    Beautiful Rooms

    Private Bath & Shower

    Flat-Screen TVs

    Private & Companion Suites


    Dining

    Nutritional Services

    Dining Services

    Kitchen

    Dining Room



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 4
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Dec. 1, 1991
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 90
    Total current residents: 49
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: None


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $8358


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-09-02 2021-10-12 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-03-03 2021-04-19 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-03-03 2021-04-19 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.
    2021-03-03 2021-04-19 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2020-09-30 2020-10-28 D Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2020-09-30 2020-10-28 D Miscellaneous Deficiencies Have restrictions on the use of portable space heaters.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-09-03 2021-10-12 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-09-03 2021-10-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-09-03 2021-10-12 E Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2021-09-03 2021-10-12 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-09-03 2021-10-12 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2021-03-05 2021-04-19 D Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2021-03-05 2021-04-19 D Environmental Deficiencies Keep all essential equipment working safely.
    2020-10-02 2020-10-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-10-02 2020-10-28 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-10-02 2020-10-28 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2020-10-02 2020-10-28 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-02 2020-10-28 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-10-02 2020-10-28 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2020-10-02 2020-10-28 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-10-02 2020-10-28 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-10-02 2020-10-28 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2020-10-02 2020-10-28 D Resident Rights Deficiencies Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Fines

    Fine Date Fine Amount
    2018-05-25 $250,023
    2018-08-31 $150,408
    2018-08-31 $14,120
    2019-06-07 $6,744
    2019-06-07 $13,905
    2020-10-02 $6,722
    2020-10-19 $650
    2022-01-17 $987

    Denials

    Denial Date Payment Denial Days
    2018-08-31 58
    2019-06-07 46

    What is in the Neighborhood

    General Area Overview
    • The closest city is Lyndon which is 2.9 miles away and has a population of 11,372 (small town).
    • The average income is $111,888, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 35
      • Average Temperature: 58.5
      • Day Breakdown: The area gets 180 days of rain, 17 days of snow and 166 days of sun
      • Precipitation: 2.8 inches a year

    Health and Safety Overview
    • The average life expectancy in zip code is 76.06 years old, which is very low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    0.3 miles away
    Aldi
    1.1 miles away
    Meijer
    1.1 miles away
    Walmart Supercenter
    1.5 miles away
    Costco
    1.6 miles away

    None Found

    Bus Stations

    Blossom / Hurstbourne Pkwy
    0.2 miles away
    Hurstbourne / Westport
    0.4 miles away
    Westport / Westport Circle
    0.4 miles away
    Blossom / Goose Creek
    0.4 miles away
    Westport / Goose Creek
    0.5 miles away

    Banks

    BB&T
    0.3 miles away
    Chase
    0.4 miles away
    Credit Union Center
    0.5 miles away
    PNC Bank
    0.6 miles away
    Stock Yards Bank & Trust
    0.9 miles away

    Hospitals

    Norton Brownsboro Hospital
    1.4 miles away
    Norton Children’s Medical Center
    1.5 miles away
    Central State Hospital
    1.5 miles away
    The Brook Hospital - KMI
    1.8 miles away
    The Brook Hospital - Dupont
    4.8 miles away

    Pharmacies

    Walgreens
    0.4 miles away
    Walmart Pharmacy
    1.6 miles away
    Commons Corner Apothecary
    2.2 miles away
    CVS Pharmacy
    3.0 miles away
    Rite Aid
    5.4 miles away

    Dentists

    Perellis Dentist
    0.4 miles away
    Smiles in Hurstbourne
    0.5 miles away
    Knight Orthodontics
    0.6 miles away
    Westermann Family Dentistry
    0.7 miles away
    American Family Orthodontics
    1.0 miles away

    Parks

    E.P. "Tom" Sawyer State Park
    0.6 miles away
    Louisville
    0.7 miles away
    Meadowbrook Farm
    0.9 miles away
    KCD Football Field
    1.0 miles away
    Hounz Lane County Park
    1.0 miles away

    None Found

    Shopping

    Mall St. Matthews
    4.0 miles away
    mall st matthews
    4.2 miles away
    Mid City Mall
    8.8 miles away
    Green Tree Mall
    10.4 miles away
    Jefferson Mall
    11.6 miles away

    Culture

    Norton Commons Amphitheater
    2.5 miles away
    Lusk Family Amphitheater
    5.5 miles away
    Walden theater
    7.2 miles away
    Mellwood Art Center
    7.8 miles away
    Wyatt Center for the Arts
    8.7 miles away

    Restaurants

    El Nopal
    0.4 miles away
    Taj Palace Indian Restaurant
    0.4 miles away
    Fresh Wok
    0.4 miles away
    Goose Creek Diner
    0.5 miles away
    La Cucina de Mama
    0.5 miles away

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    Google map of The Willows At Springhurst

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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