The Watermark At East Hill
611 East Hill Road, Southbury, CT 06488
Based on 34 reviews
Services and Housing Options
Independent Living, Assisted Living, Memory Care, Nursing Home, Skilled Nursing, RehabilitationEstimated Pricing
The Watermark At East Hill Description
The Watermark At East Hill is located 1.4 miles from Southbury, a small town with a population of 19,836. Other nearby cities and towns include Woodbury, Middlebury, Oxford and Naugatuck. The community is in a middle-upper class neighborhood where the average income is $98,790, 34% of the country has a higher median income.
This community provides Independent Living, Assisted Living, Memory Care, Nursing Home Care, Skilled Nursing and Rehabilitation and has Studio apartments available. Studio apartments start at an estimated $3,013 a month, while the average cost of Independent Living is $3,010 in Southbury, $3,670 in CT, and $3,394 in the United States. These prices are estimated. The Watermark At East Hill is a member of a larger group of communities called Watermark Retirement Communities. The Watermark At East Hill is ranked 2 out of 4 communities in Southbury and is ranked 55 out of 301 communities in CT.
Parent Organization Videos
Health
counseling
24-hour staffing with registered nurse
medicare-certified
registered dietitian oversight
health care management and monitoring with physician oversight
social services
occupational therapy
physical therapy
caring, trained staff available 24 hours per day
service plans customized to your needs
on-site physical, occupational and speech therapy
preventative health screenings and education programs
personal trainers
skilled nursing care
licensed nurse
skilled nursing & rehabilitation
certified dementia practitioner
Activities
cultural programs
exercise classes
putting green
outings
walking club
aerobics
shuffleboard
bocce ball
fishing trips
fitness classes
yoga
music
wellness programs
croquet
fitness programs
Dining
café
chef-prepared cuisine
family style dining
catering
chef-prepared meals and restaurant style dining
healthy and delicious snacks available at all times
three restaurant style meals prepared daily
three daily meals
Services
move-in coordination
complete apartment maintenance
room service available
laundry
daily housekeeping
linen service
maintenance, groundskeeping and landscaping
scheduled local transportation services
home maintenance
personal ambassador program
maintenance and transportation services
trash removal
full-service beauty salon
maintenance services and transportation services
bi-weekly housekeeping
housekeeping services
building maintenance
scheduled transportation services
Amenities
spa and salon
computer center
gardens
walking trails
all utilities
bank
personal resident call system
formal dining room
salon and spa
parking
cable television included
wall-to-wall carpet
elevators
billiards room
washer and dryer
wellness center
luxurious semiprivate suites
granite countertops
library
living room
flat screen televisions
fire safety system
fitness center
auditorium
gazebo
creative arts studio
lounge with fireplace
common areas
phone service
wi-fi internet access
security
kitchen
indoor pool
theater
Pets
pet friendly policies
pets
pet-friendly environment
pet-friendly community
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 5 out of 5 stars by The Center for Medicare and Medicaid receiving 3 stars on its health inspection, 5 stars on its quality measures rating, and 5 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 4-star short-stay rating and a 5-star long-stay rating. Additionally, within its staffing rating, this facility received a 5 star registered nurse rating. This nursing home is certified by Medicare and was first approved to provide Medicare services on 05/11/09 and is run by a for profit organization. It is a medium-sized nursing community with 36 nursing beds. Currently, there are 23 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.
Alerts from Centers for Medicare & Medicaid Services
This facility has not been given a health inspection within the last 2 years. This facility has been given 1.0 fine by The Centers for Medicare & Medicaid Services for a total of $6,633.25.
Staffing Metrics
This Facility
State Average
Reported Nurse Aide Staffing Hours per Resident per Day
Reported LPN Staffing Hours per Resident per Day
Reported RN Staffing Hours per Resident per Day
Reported Licensed Staffing Hours per Resident per Day
Reported Total Nurse Staffing Hours per Resident per Day
Reported Physical Therapist Staffing Hours per Resident Per Day
Long Stay Metrics
This Facility
State Average
Percentage of high risk long-stay residents with pressure ulcers
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine
Percentage of long-stay residents experiencing one or more falls with major injury
Percentage of long-stay residents who have depressive symptoms
Percentage of long-stay residents who lose too much weight
Percentage of long-stay residents who received an antianxiety or hypnotic medication
Percentage of long-stay residents who received an antipsychotic medication
Percentage of long-stay residents who were physically restrained
Percentage of long-stay residents whose ability to move independently worsened
Percentage of long-stay residents whose need for help with daily activities has increased
Percentage of long-stay residents with a catheter inserted and left in their bladder
Percentage of long-stay residents with a urinary tract infection
Percentage of low risk long-stay residents who lose control of their bowels or bladder
Number of hospitalizations per 1000 long-stay resident days
Number of outpatient emergency department visits per 1000 long-stay resident days
Short Stay Metrics
This Facility
State Average
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine
Percentage of short-stay residents who made improvements in function
Percentage of short-stay residents who newly received an antipsychotic medication
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine
Percentage of short-stay residents who had an outpatient emergency department visit
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Healthcare Near The Watermark At East Hill
The Watermark At East Hill is close to a wide range of health providers including hospitals, pharmacies and dentists. The closest hospital is Premier Urgent Care which is 8.1 miles away, but there are also other hospitals in the area including Waterbury Hospital, and Saint Mary's Hospital. Pharmacies close by are Walgreens which is 1.2 miles away, CVS Pharmacy, and Canfield Corner Pharmacy. Have to go to the dentist? Options include Clauss Orthodontics which is 3.4 miles away, Swan Lake Dental, and Aspen Dental.
Surrounding Area
The Watermark At East Hill is also close to a range of restaurants, culture, shopping and parks. Looking to go out to eat or order takeout? Order pizza at The Mad Greek, a sandwich at Nardelli's or Mexican at Senor Panchos. Love the arts? Head on over to Southbury Playhouse, The Gary-The Olivia Performing Arts Center, or The Crèche. Enjoy shopping? Spend some time at Brass Mill Center, Danbury Fair Mall, or Westfield Trumbull. Looking for a park to relax at? Enjoy the outdoors at Traditions Park, Platt Park, or George Ewald Park.
Weather
Weather in the area consists of an average of 127 days of rain, 27 days of snow and 209 days of sun and the total precipitation is around 1.0 inches a year. The region reaches a high of 77°F in the summer and 31°F in the winter, with an average temp of 53.8°F throughout the year. The average humidity is 74.1%, with max winds averaging around 9.3 mph.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
Activities and Services Rating
My 95 year old mother was brought here after breaking her leg, and we have been very pleased with her experience...
The Watermark at East Hill is an extraordinary place to spend the rest of your retirement years! Staff are dedicated and friendly. The food is outstanding with more choices on the menu than you will find at any other community. An exceptional activities program keeps residents active and engaged. The campus offers all levels of care, including independent living, assisted living, memory care, and skilled nursing/rehabilitation. It is THE place to retire!
Have been there many times to visit friends. Staff always friendly. Resident we used to visit w frequently never thought the servings would be big enough for my husband but he was always satisfied. Beef and fish usually good and they often had light ice cream or some other cold desert and light chocolate sauce.
I write this as a 5+ year resident of WEH early in the Pandemic of 2020. That our decision to move into WEH was the correct one has been apparent for some time. But the performance of our staff and the national Watermark organization has been outstanding in these difficult times. Results still count!
You walk into The Watermark at East Hill greeted by the friendliest staff. The residents/staff are all friendly. There are so many different classes. Their is a clean pool, clean fitness center, and residents are always attending activities. BEST COMMUNITY!
The Watermark at East Hill is a beautiful place to live, work and thrive! The residents and staff are welcoming and create an overall positive and peaceful atmosphere. In addition, the location of this community is tucked away in a quiet, woodsy setting far from chaos but close enough to stores which makes it ideal for retirees looking to wind down from their busy lives but still have access to things and places needed outside the community.
The Watermark At East Hill is an amazing retirement community! Our entire staff is dedicated to our residents and families. We are committed and dedicated and we are happy to call our residents family. Our residents thrive and love living at our community! The current residents who live here can attest to the warm and welcoming feeling that they are home as soon as they first step foot into our beautiful community. I highly recommend The Watermark at East Hill. I would move my own relative or loved one to live here. Is was not only nominated Best Place To Work, but it's also the best retirement community to live in!
I can't say enough about this community - from the staff to the services to the active, engaged family of residents...all great. Best of all, with the multiple levels of care from independent living to assisted living and memory care and even on to skilled nursing, this community can be your forever home.
Watermark has always been my first and only recommendation to my loved ones! Between the beautiful community and personable, caring team...Any person that moves to the Watermark is going to feel right at home and thrive there, mark my words! I recommend anyone looking into making a move to check them out.
I had a wonderful first impression of the Watermark. I toured the facility three times. The Villa is a beautiful memory Care facility. I have two friends who had their parents there and spoke so highly of the care they got. It’s clean and homey, with excellent friendly staff. Would not hesitate to have my mom there.
As someone that is very familiar with this community, I find that not only the residents, but the staff are phenomenal. I have seen this community work through tornados and other situations where the unity of the staff comes together even stronger. I would absolutely want my mother to live here. There are tons of programs and lectures. The residents come from all walks of life and love to share their experiences. The community is always spotless and updated apartments are just a bonus.
My wife interviewed for an open position at this facility by the HR supervisor. During this interview she was asked about her church affiliation & religious beliefs. Asked her why she had been a stay at home mom and many other personal questions unrelated to the job. My wife told her that her questions were out of line and had nothing to do with the position and excused herself. No one should be subjected to that sort of treatment for a job.
Every now and then a meal was good.More to come. I'm out of there, need to write letters.The ruling few -- a coven of arrogance. The working folks are fine.
Clean upscale retirement community, very nice!
I have been a resident at Watermark at East Hill for 12 years, and it is my home, can no imagen living anywhere else! I love the very devoted staff, and my fellow residence. They are my friends, and my support system. I have not had to cook in 12 years, or clean my apartment, it is all done for me, which gives me time to follow my interests. Find out for yourself, if you too can make this your home! Leah LInton
I've worked at the Watermark at East Hill for almost 3 years, wouldn't change it for the world!! All the residents have been my second family!!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | Include a process for Emergency Preparedness collaboration. |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | Establish policies and procedures including evacuation. |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | Establish methods for sharing information. |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | D | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
Survey Date: 2019-04-09
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-06-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Survey Date: 2018-03-28
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-04-16 | D | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
Health Safety Deficiencies
Survey Date: 2019-04-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-05-22 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, residents preferences and goals. |
Survey Date: 2019-04-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-05-22 | D | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
Survey Date: 2019-04-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-05-22 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2019-04-11
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2019-05-22 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2020-05-17
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2020-06-10 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
Survey Date: 2018-03-29
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2018-05-08 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Survey Date: 2017-04-21
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2017-06-01 | C | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
Survey Date: 2017-04-21
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2017-06-01 | D | Resident Assessment and Care Planning Deficiencies | Allow residents the right to participate in the planning or revision of care and treatment. |
Survey Date: 2017-04-21
| Correction Date | Letter | Category | Description |
|---|---|---|---|
| 2017-06-01 | E | Quality of Life and Care Deficiencies | Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. |
Transportation
Train
Train
Train
Train
Train
Bus Stops
8.8 miles away
9.0 miles away
11.3 miles away
11.4 miles away
11.4 miles away
Places of Worship
17.4 miles away
Supermarkets
1.6 miles away
1.7 miles away
4.3 miles away
5.1 miles away
5.9 miles away
Banks
1.4 miles away
1.7 miles away
3.4 miles away
3.5 miles away
4.3 miles away
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