📞 Call for pricing and availability: (800) 780-8101
The Villa At Traverse Point
2828 Concord St, Traverse City, MI 49684
For Pricing & Availability
(800) 780-8101To Reach a Resident
(231) 346-2700Estimated Pricing
Price Comparison
The Villa At Traverse Point Description
Villa at Traverse Point, located in Traverse City, Michigan, opened its doors in July 2015 with a renewed commitment to making people better. Since then, our team members have welcomed countless guests and their families, and we look forward to welcoming you.
We’re currently undergoing a multi-million-dollar renovation to ensure that we deliver the level of comfort that our guests deserve. As much as our center will look and feel like a boutique hotel upon the completion of its renovation, at its core, it is a premier medical establishment. Villa at Traverse Point is a NICHE (Nurses Improving Care for Health system Elders) designated site, becoming the first skilled nursing facility in northern Michigan to earn the designation.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Traverse City
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living facility present a mixed picture, highlighting both commendations and concerns from residents, their families, and staff. Positive comments often praise the dedication and kindness of the staff, with many acknowledging the hard work and care provided by nurses and CNAs. Several reviewers have noted significant improvements in their loved ones' health and well-being due to the attentive and professional care received.
However, there are notable concerns regarding staffing levels, with reports of staff working incredibly long hours, sometimes in violation of legal limits, due to difficulties in maintaining adequate staffing levels during the pandemic. This has led to burnout among some staff members. Communication issues have also been a point of criticism, with some families experiencing challenges in getting timely and clear information from the facility.
There are alarming reports of poor conditions, including unhygienic practices and inadequate responses to health and safety concerns, such as pest infestations and COVID-19 outbreaks not being communicated effectively to residents and their families. Some reviews express dissatisfaction with the management and administrative aspects of the facility, including handling of bonuses and overall support for the staff.
Despite these criticisms, there are heartfelt thanks and appreciation expressed towards the staff who go above and beyond in their roles, with specific mentions of individuals and teams who have made a positive impact on residents and their families. The facility has been described as a home for some, with personal care assistance highlighted as a positive aspect.
Overall, the reviews suggest a facility with dedicated staff facing challenges related to staffing, communication, and management, impacting the quality of care and the overall experience for residents and their families.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 25, 1981
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 11
Number of
substantiated complaints: 40
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $220687
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-29 | 2022-08-11 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-06-29 | 2022-08-11 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-06-29 | 2022-08-11 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2022-06-29 | 2022-08-11 | F | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2021-03-17 | 2021-04-19 | C | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2021-03-17 | 2021-04-19 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-03-17 | 2021-04-19 | D | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2021-03-17 | 2021-04-19 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-03-17 | 2021-04-19 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-03-17 | 2021-04-19 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-03-17 | 2021-04-19 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2021-03-17 | 2021-04-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-03-17 | 2021-04-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-25 | 2019-07-27 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-06-25 | 2019-07-27 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-06-25 | 2019-07-27 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-25 | 2019-07-27 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-06-25 | 2019-07-27 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-25 | 2019-07-27 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-06-25 | 2019-07-27 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-23 | 2023-07-07 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-07-11 | 2022-08-11 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2022-07-11 | 2022-08-11 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-07-11 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-07-11 | 2022-08-11 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-07-11 | 2022-08-11 | F | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-07-11 | 2022-08-11 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2022-07-11 | 2022-08-11 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-11 | 2022-08-11 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-07-11 | 2022-08-11 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-11 | 2022-08-11 | F | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2022-07-11 | 2022-08-11 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-07-11 | 2022-08-11 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-07-11 | 2022-08-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-07-11 | 2022-08-11 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2022-07-11 | 2022-08-11 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-07-11 | 2022-08-11 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-07-11 | 2022-08-11 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-07-11 | 2022-08-11 | H | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-07-11 | 2022-08-11 | G | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-07-11 | 2022-08-11 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-07-11 | 2022-08-11 | E | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-07-11 | 2022-08-11 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-07-11 | 2022-08-11 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2022-07-11 | 2022-08-11 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-11-09 | 2021-12-09 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2021-11-09 | 2021-12-09 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-11-09 | 2021-12-09 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-11-09 | 2021-12-09 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-11-09 | 2021-12-09 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2021-08-05 | 2021-08-19 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-23 | 2021-04-19 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-03-23 | 2021-04-19 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-03-23 | 2021-04-19 | F | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-03-23 | 2021-04-19 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-03-23 | 2021-04-19 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2021-03-23 | 2021-04-19 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-23 | 2021-04-19 | J | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-03-23 | 2021-04-19 | D | Nursing and Physician Services Deficiencies | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. |
| 2021-03-23 | 2021-04-19 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2021-03-23 | 2021-04-19 | E | Quality of Life and Care Deficiencies | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. |
| 2021-03-23 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2021-03-23 | 2021-04-19 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-03-23 | 2021-04-19 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-03-23 | 2021-04-19 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-03-23 | 2021-04-19 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-03-23 | 2021-04-19 | F | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2021-03-23 | 2021-04-19 | F | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-03-23 | 2021-04-19 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-03-23 | 2021-04-19 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-03-23 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-03-23 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-03-23 | 2021-04-19 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-23 | 2021-04-19 | E | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-03-23 | 2021-04-19 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-06-25 | 2019-07-27 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-06-25 | 2019-07-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-06-25 | 2019-08-06 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-06-25 | 2019-07-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-06-25 | 2019-08-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-06-25 | 2019-07-27 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-06-25 | 2019-07-27 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-06-25 | 2019-09-03 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-06-25 | 2019-08-05 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-01-15 | $11,225 |
| 2020-01-15 | $7,296 |
| 2021-03-23 | $21,574 |
| 2021-08-05 | $22,560 |
| 2021-08-09 | $650 |
| 2022-07-11 | $175,903 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-06-25 | 20 |
What is in the Neighborhood
- The closest city is Traverse City which is 2.0 miles away and has a population of 15,218 (small town).
- The average income is $84,916, which is very high compared to other zip codes.
- Weather
- High Temperature: 70
- Low Temperature: 25
- Average Temperature: 46.8
- Day Breakdown: The area gets 141 days of rain, 77 days of snow and 146 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 5.08 per 100 people which is high compared to other cities.
- Violent Crime: 2.33 incidents per 100 people
- Property Crime: 1.87 incidents per 100 people
- Drug-Related Crime: 0.19 incidents per 100 people
- The average life expectancy in zip code is 79.96 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.4 miles awayMeijer
0.8 miles awayALDI
0.8 miles awayOryana West
0.9 miles awayToms Food Market
1.1 miles awayNone Found
Bus Stations
Albany Street @ Metro Fire Station
0.2 miles awayVeterans Drive @ Vista Park
0.4 miles awayGrand Traverse Crossings
0.6 miles awayBay Hill Terrace @ Garden
0.7 miles awayGrand Traverse Mall North Entrance
0.7 miles awayBanks
4Front Credit Union
0.7 miles awayHonor Bank
0.8 miles awayHuntington Bank
0.8 miles awayCredit Union One
0.9 miles awayPNC Bank
1.0 miles awayHospitals
Munson Medical Center
1.8 miles awayKalkaska Memorial Health Center
22.0 miles awayPharmacies
Walgreens
0.7 miles awayThompson Pharmacy
1.8 miles awaySixth Street Drugs
1.9 miles awayRite Aid
4.4 miles awayKingsley Pharmacy
11.4 miles awayDentists
Stanley M. Smyka, DDS
2.5 miles awayTschudy DDS
15.5 miles awayT.L. Miskell Family Dentistry
16.8 miles awayLisa Siddall DDS
17.5 miles awayParks
Warren Field
0.1 miles awayMiller Creek Nature Reserve
0.3 miles awayGarfield Township
0.5 miles awayKids Creek Park
0.7 miles awayMedalie Park
0.8 miles awayNone Found
Shopping
Grand Traverse Mall
0.6 miles awayCherryland Center
1.6 miles awayCulture
Old Town Playhouse
1.7 miles awayTraverse City Opera House
2.0 miles awayUpton-Morley Pavilion
9.7 miles awayHarvey Theatre
9.8 miles awayCorson Auditorium
9.8 miles awayRestaurants
Fuji Sushi Steak House
0.6 miles awayChili's
0.6 miles awayBig Boy
0.7 miles awayPizza Hut
0.7 miles awayFlap Jack Shack
0.7 miles awayGet exact pricing & check availability
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