Call for pricing and availability: (800) 780-8101
The Villa At Texarkana
4920 Elizabeth St, Texarkana, TX 75503
Based on 34 reviews
Services and Housing OptionsNursing Home, Skilled Nursing, Rehabilitation
For Pricing & Availability(800) 780-8101
To Reach a Resident(903) 792-3812
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The Villa At Texarkana DescriptionThe Villa at Texarkana is a supportive health care community that offers individuals personalized care plans to recover, rehabilitate and/or reside depending on their specific needs. If you or a loved one is recovering from a hospital stay due to surgery, heart attack, stroke, or other medical event, our skilled nursing services can help. We will work with you to increase your mobility and strength, speed up recovery time, and get you home safely. We provide long-term care in a homelike environment with plenty of activities to help nurture the body, mind and spirit if you’ve reached a point where you need regular medical monitoring.
RehabilitationCaring Healthcare's renowned rehabilitative services have assisted residents in recovering from post stroke, falls that require hip or knee replacement, and other incapacitating illnesses. A primary physician is assigned to each patient upon admission to Caring Healthcare in order to provide the best possible care. The facility also provides dental, podiatry, optometry, ophthalmology, psychiatry, laboratory and radiology services.
Skilled NursingCaring Healthcare is like one big family, taking care of our residents with love and compassion. We work with families to create custom treatment programs that fit their needs. We work with our residents to help them find their footing in a new environment and to enhance their quality of life. The homey environment we provide allows for personalized care and opportunities to achieve successful outcomes. We are a true comprehensive care center, where our staff works together as a team.
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Information from Centers for Medicare & Medicaid ServicesThis nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 5 stars on its quality measures rating, and 1 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 3-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 05/08/03 and is run by a for profit organization. It is a large-sized nursing community with 106 nursing beds. Currently, there are 78 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.
Alerts from Centers for Medicare & Medicaid ServicesThis facility has been given 3 fines by The Centers for Medicare & Medicaid Services for a total of $20,785.68. The facility has also had 10 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 3 facility incidents reported in the last 3 years that resulted in a citation.
Overall RatingsThe Villa At Texarkana has a 2-star overall rating, which is the second lowest possible. It's in the bottom 40% of facilities in terms of overall rating and slightly lower than the state average. Additionally, The Villa At Texarkana has a 2-star health inspection rating, which is also the second lowest possible and it's in the bottom 40% of facilities in terms of health inspection rating. Although these ratings are quite low, The Villa At Texarkana has a 5-star quality rating; the highest possible. It's also in the top 20% of facilities in terms of quality rating and slightly higher than the state average.
Staff RatingsAlthough The Villa At Texarkana has a 1-star staff rating, it falls in the top 40% of facilities in terms of nursing aid staffing hours per resident per day. This is higher than the state average. For LPN staffing hours per resident per day, The Villa At Texarkana is in the top 20% of facilities and slightly higher than the state average. However, The Villa At Texarkana falls in the bottom 40% of facilities for RN staffing hours per resident per day and is only slightly higher than the state average. In terms of licensed staffing hours per resident per day, The Villa At Texarkana is in the top 30% of facilities and again, slightly higher than the state average. Finally, The Villa At Texarkana falls in the bottom 20% of facilities for physical therapist staffing hours per resident per day but is only slightly lower than the state average.
Covid DataThe nursing home is in the bottom 20% of facilities in terms of resident vaccination rate. The resident vaccination rate at the nursing home is slightly lower than the state average. The nursing home has a resident vaccination rate of 78.8%, while the state's average is 81.0%. The staff vaccination rate at this nursing home is also lower than average, coming in at 79.8%. This puts the facility in the bottom 30% of all nursing homes in terms of staff vaccinations rates; statewide, 84.5% of employees have been vaccinated against Covid-19. However, when it comes to booster shots for residents who have already contracted Covid-19, this nursing home outperforms most others; 74.6%of residents have received a booster shot, compared to 73.9% statewide.
Quality MeasuresThe Villa At Texarkana is a nursing home that takes pride in its 5-star quality rating. It is in the top 10% of facilities in terms of residents that have one or more falls with a major injury. The nursing home is also in the bottom 20% of facilities in terms of residents with a catheter inserted and left in their bladder. However, The Villa At Texarkana is still able to maintain a high level of care for its residents. This is evident in the top 10% of facilities in terms of residents whose ability to move independently worsened. The nursing home is also in the top 20% of facilities in terms of residents whose need for help with daily activities has increased. The nursing home is finally in the top 30% of facilities in terms of residents who received an antipsychotic medication.
Emergency and Hospitalization Quality MeasuresThe Villa At Texarkana is not performing well in terms of hospitalizations and outpatient emergency department visits per 1000 days, but is doing well in terms of short stay residents who were rehospitalized after a nursing home admission.
The Texarkana Area
Things to do in the Area
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
General Staff Rating
Care Staff Rating
Food Staff Rating
Activities and Services Rating
I’m so thankful for the workers at The Villa. Nurses and aides take such good care of my husband. I find that since I’ve moved him to The Villa, I worry less. This is because despite the time I drop by, he is comfortable, fed on time, medicated on time, and it’s always clean in his room. When I’ve had a concern, I’ve always been able to resolve it with the help of management or whoever is on shift. I would recommend The Villa to anyone looking for good care for their loved one.
My experience is with the 100 hall (for patients with dementia), and they have been very good with my mom. The 100 hall is staffed with good people who care about the residents. It’s a difficult job and they do it well. I eat there several times a week and most of the time the meals are very good. I had a huge piece of perfectly fixed fried chicken there today.
My Mom was resident here for a few weeks until she passed away. She received excellent care and everyone was so sweet to her and us. The night she passed they were so caring and accomodating to us. I would recommend them to anyone looking for care for their loved ones.
I have worked at the Villa for 4 years and I love this place so much it's crazy. I love my residents like family members (just ask my own family) I have even had EMTs comment about how they've never seen nursing staff care about their residents so much as many places as they've been. We have had issues (the same as other nursing facilities and even hospitals) with staffing and incidents that aren't ideal but trust me it isn't something we want or promote or condone, we have to step up and hustle and do the best we can. Most days are unpredictable but I can HONESTLY say that at THE VILLA I trust all of our nursing staff and would place my family member here if I was unable to keep them at home. I say that bc I rest at ease knowing the staff we have care about our residents and they're never in danger of abuse or neglect. Our full book and state follow ups prove it and our residents smiles and the way they feel about us proves it. I love my facility and I love my CNAs. They're incredible! I hope you choose to keep or place your loved one with us!
I've learned from the one year my wife has been a resident at the Villa that it's an adequate facility. They do a good job of caring for the residents. If you want to find something wrong and look hard enough you can. That's any facility. Even the most modern and up to date. All in all considering the physical and mental state of the residents I am very pleased with the Villa. Their job as caregivers is difficult Nobody's perfect Nobody. If recommend the Villa to any one I know. �����
My husband had been in another nursing home for nearly two years. I became dissatified with his care & moved my husband to The Villa.His care at The Villa is excellent. The nurses keep a close watch on patients, and the aides do a great job of keeping him clean and turning him regularly. They are kind and seem very committed to patients and families. Any complaints I’ve had were small & quickly dealt with. I can honestly say that I sleep better at night knowing he is in a good place with people who are caring and conscientious about the residents. My experience with the administrative staff is also exemplary. They are reasonable and consistent with their policies and communication with and from them is always clear and informative. I am very glad that I made the change to The Villa.
Dear Bridgette and all the Villa staff,Thank you for the opportunity to express my gratitude to everyone at The Villa who (gently) work to provide their time, effort and skills to help the residents in their daily care.When I visit my sister, I can see by the smile on her face, that she, and the other residents, are loved and cared for by a tremendous staff with loving hearts.Gratefully yours,Nancy L. Lund
Our journey began in January 2021, and I had to quickly find a placement for my mother. I was on direct contact quarantine, and Bridgette made the entire process smooth with easy transition from hospital to the facility. She even made several trips to the hospital to answer questions with mom and to ensure she felt comfortable as well. The facility went above and beyond to ensure safety of the residents and following guidelines for essential caregiver visits. I was able to have direct contact with my mom, and received warm welcome. The nursing staff was always sweet, phone calls to my mom at nursing station were always welcome, and I received weekly updates on mom’s condition and the Covid status of the facility. Nearly six months later, I have witnessed all staff having positive interactions and fun with the residents. I receive prompt answers anytime I have a question. The facility is clean, and my mother is content and happy. I receive testimonies of personal interactions with mom from all range of staff! Tamara in financial office is very sweet and extremely helpful to ensure needed resources. For the first time in several years, I am without worry about mom’s care.
My mother was a resident there beginning in February 2019 due to a cancer diagnosis and requiring 24/7 care with hospice . Unfortunately, she passed in April 2019. Honestly, If I could give them 10 stars, I would. Each and every staff member treated her with the utmost respect and compassion. They were there for us every step of the way through a very difficult time. I work in EMS and have been in every nursing home in the area. So, I am familiar with them all. We could not have chosen a better facility than The VIlla.
Man, I can't believe how much better this place got after the new owner took over. 4 1/2☆s, now.I was actually in the process of finding my Gramps a different home about 8 months ago, but now he's really being handled well. Big Smile on his face, that use to seem depressed. I thought the old guy had some kinda crush on some new nurse, or somethin' but it turns out that he's told me, he was happy, after the "New peoples that done took over" started doing stuff.
Just like Heritage, its one of the worst place to place your love one. They are understaffed to keep overhead costs low to increase profits. The doctors they use have a monopoly on the area nursing homes and offer as little care as possible. The rooms and furniture in some areas of the nursing home are damaged. Those who are not mobile get the worst care because the women cannot lift them, so they lay in the bed for extended periods of time. The state gives notice allowing the nursing home cover up their poor care practices. The inspectors may be on the take. The owners own several nursing homes in the area. Good Luck!
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
|Severity of Deficiency||Isolated||Pattern||Widespread|
|Immediate jeopardy to resident health or safety||J||K||L|
|Actual harm that is not immediate jeopardy||G||H||I|
|No actual harm with potential for more than minimal harm that is not immediate jeopardy||D||E||F|
|No actual harm with potential for minimal harm||A||B||C|
Fire Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-06-23||2021-08-07||E||Smoke Deficiencies||Inspect, test, and maintain automatic sprinkler systems.|
|2021-06-23||nan||C||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2020-02-26||2020-04-24||F||Egress Deficiencies||Install emergency lighting that can last at least 1 1/2 hours.|
|2020-02-26||2020-04-24||F||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2020-02-26||2020-04-24||F||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2020-02-26||nan||C||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2019-01-16||2019-03-01||F||Smoke Deficiencies||Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.|
|2019-01-16||2019-03-01||F||Smoke Deficiencies||Ensure smoke barriers are constructed to a 1 hour fire resistance rating.|
|2019-01-16||nan||C||Services Deficiencies||Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.|
|2019-01-16||2019-03-01||F||Gas, Vacuum, and Electrical Systems Deficiencies||Ensure precautions for handling oxygen cylinders and equipment are correctly followed.|
Health Safety Deficiencies
|Survey Date||Correction Date||Letter||Category||Description|
|2021-10-05||D||D||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2021-06-24||D||D||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2021-06-24||E||E||Resident Rights Deficiencies||Reasonably accommodate the needs and preferences of each resident.|
|2021-06-24||E||E||Resident Rights Deficiencies||Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.|
|2021-06-24||D||D||Resident Assessment and Care Planning Deficiencies||Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.|
|2021-06-24||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2021-06-24||E||E||Quality of Life and Care Deficiencies||Provide enough food/fluids to maintain a resident's health.|
|2021-06-24||D||D||Quality of Life and Care Deficiencies||Provide safe and appropriate respiratory care for a resident when needed.|
|2021-06-24||F||F||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2021-06-24||E||E||Environmental Deficiencies||Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.|
|2020-08-26||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2021-04-05||G||G||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.|
|2021-04-05||G||G||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Develop and implement policies and procedures to prevent abuse, neglect, and theft.|
|2020-11-09||E||E||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
|2020-02-26||E||E||Resident Rights Deficiencies||Keep residents' personal and medical records private and confidential.|
|2020-02-26||D||D||Quality of Life and Care Deficiencies||Provide care and assistance to perform activities of daily living for any resident who is unable.|
|2020-02-26||E||E||Nutrition and Dietary Deficiencies||Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.|
|2020-02-26||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Develop and implement policies and procedures to prevent abuse, neglect, and theft.|
|2020-02-26||D||D||Freedom from Abuse, Neglect, and Exploitation Deficiencies||Respond appropriately to all alleged violations.|
|2019-08-20||G||G||Quality of Life and Care Deficiencies||Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.|
|2019-08-20||D||D||Pharmacy Service Deficiencies||Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.|
|2019-01-16||D||D||Resident Rights Deficiencies||Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.|
|2019-01-16||D||D||Resident Rights Deficiencies||Keep residents' personal and medical records private and confidential.|
|2019-01-16||D||D||Resident Assessment and Care Planning Deficiencies||Ensure each resident receives an accurate assessment.|
|2019-01-16||D||D||Infection Control Deficiencies||Provide and implement an infection prevention and control program.|
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