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The Springs Of Richmond
400 W Industries Rd, Richmond, IN 47374
For Pricing & Availability
(800) 780-8101To Reach a Resident
(765) 598-5093Estimated Pricing
Price Comparison
Community Insights
This detailed information was obtained directly from the Community Service Representative at The Springs Of Richmond via email on Nov. 16, 2023.
Overview of Professional Staff and Training
Our staff includes RNs, LPNs, CNAs, Physical Therapists, Occupational Therapists, Speech Therapists, Housekeeping staff, Life Enrichment Director, and Life Enrichment Assistants, as well as our leadership team. We have a weekend nurse supervisor and evening nurse supervisor. Our mentors undergo specialized Trilogy Standards training to guide newly hired nursing staff. We offer opportunities for staff education through dementia training, nurse aide training, licensed activity professional training, college education assistance, and more.
Safety and Well-being Measures
To ensure the safety and well-being of our residents, we implement regular rounding by nursing staff, ongoing staff training, daily leadership team rounding for each resident, partnership with our medical director, Dr. Reis, quality measures and improvement meetings, partnerships with local healthcare providers, in-house vaccinations, regular care conferences, and social services team support for safe discharges.
Transition Support Services
We have 2 social workers on staff who collaborate with local healthcare partners to ensure safe transitions into the community. Regular meetings with care partners ensure good communication.
Transportation Services
Yes, we offer transportation services for our residents.
Dining Experience
We provide 3 chef-prepared meals daily, snacks and drinks anytime, a specialty meal, an alternate café menu, a soup and salad bar at lunch and dinner, and in-room meal service if preferred.
Resident Complaint Process
Our resident concern system tracks and follows up on all resident concerns to ensure they are resolved timely and thoroughly. Concerns are addressed by the appropriate department and involve meetings with the resident and/or family.
Cost of Living
Our rates include room and board, utilities, cable and phone services, meals, housekeeping, activities, and laundry. Assisted Living is $4,749 per month or $189 per day for respite stays. Health Center is $309 per day for long-term care, $279 per day for rehab to home, and $359 per day for respite stays. We offer private apartments and have level of care rates based on resident needs. We accept Medicare, many insurances, and managed Medicare plans for short-term rehab, and Medicaid in our Health Center for long-term care if available.
Communication with Residents' Families
We have a family call program for regularly scheduled calls with each resident’s family, hold regular care conferences, and communicate any changes in functional abilities or care.
Short-term or Respite Stays
Yes, we offer short-term or respite stays. Costs are included in the cost of living section above.
Pet-Friendly Community
Yes, we are a pet-friendly community, though there may be an additional charge if staff care for the pet.
Waitlist Information
We currently have availability in our Assisted Living and Health Center. There is a waiting list for Medicaid apartments in our Health Center.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Richmond
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Richmond
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Richmond
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for "The Springs" senior living facility present a mixed picture of experiences. Some reviewers praise the facility for its professional, caring, and attentive staff, highlighting positive interactions and the quick response to residents' needs. The facility itself is described as new, clean, and well-maintained, with a beautiful facade and welcoming atmosphere. Many appreciate the quality of care provided in rehab, the friendly and helpful staff, and the variety of activities and events available for residents. The food is also noted to be of good quality, not resembling typical institutional meals.
However, several reviews raise serious concerns about the level of care and cleanliness. Issues include overworked employees, delayed response times to call lights, unclean bathrooms and common areas, and a lack of attention to residents' medical needs. Disturbing incidents were reported, such as a resident being left outside in cold weather and problems with transportation and communication regarding residents' appointments. Some reviewers express dissatisfaction with the management's response to complaints, suggesting a gap between the facility's appearance and the actual care provided.
Despite these criticisms, there are positive testimonials from residents and their families who have had good experiences, highlighting the facility's efforts to provide a comfortable and caring environment. Recommendations are mixed, with some urging caution based on their negative experiences, while others highly recommend the facility for its services and environment.
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 2
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Feb. 8, 2016
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 46
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: None
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 28
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $5650
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-25 | 2022-11-25 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-10-25 | 2022-11-25 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-10-25 | 2022-11-25 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2022-10-25 | 2022-11-25 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-10-25 | 2022-11-25 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-05-14 | 2019-06-13 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-14 | 2019-06-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-05-14 | 2019-06-13 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-05-14 | 2019-06-13 | E | Services Deficiencies | Have an externally vented heating system. |
| 2019-05-14 | 2019-06-13 | E | Services Deficiencies | Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly. |
| 2019-05-14 | 2019-06-13 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2018-05-01 | 2018-05-31 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-05-01 | 2018-05-31 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-05-01 | 2018-05-31 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-05-01 | 2018-05-31 | E | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
| 2018-05-01 | 2018-05-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2018-05-01 | 2018-05-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-01 | 2018-05-31 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper fire barriers, ventilation and signs for the transfilling of oxygen. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-13 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-13 | 2023-03-24 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2023-01-10 | 2023-01-31 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2023-01-10 | 2023-01-31 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2023-01-10 | 2023-01-31 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-09-30 | 2022-11-01 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-09-30 | 2022-11-01 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-09-30 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-09-30 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-09-30 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-09-30 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-30 | 2022-11-01 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-09-30 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-09-30 | 2022-11-25 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-09-30 | 2022-11-01 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-05-20 | 2021-06-12 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2021-05-20 | 2021-06-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-01-22 | 2021-02-04 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-10-19 | $650 |
| 2022-09-30 | $5,000 |
What is in the Neighborhood
- The closest city is Richmond which is 2.5 miles away and has a population of 35,854 (mid sized town).
- The average income is $48,542, which is low compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 30
- Average Temperature: 54.1
- Day Breakdown: The area gets 169 days of rain, 32 days of snow and 163 days of sun
- Precipitation: 2.0 inches a year
- The average life expectancy in zip code is 76.08 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Meijer
1.0 miles awayNeedlers Fresh Market
2.5 miles awayWalmart Supercenter
3.6 miles awayKroger
3.7 miles awayAldi
4.0 miles awayTransportation
Connersville
19.3 miles awayBus Stations
6
1.3 miles awayBanks
U.S. Bank
2.4 miles awayNatco Credit Union
3.0 miles awayLCNB National Bank
16.4 miles awayUS Bank
16.5 miles awayFifth Third Bank
19.7 miles awayHospitals
Reid Health
0.9 miles awayRichmond State Hospital
2.0 miles awayReid Health Central BIlling
2.4 miles awayPreble County Medical Center and YMCA
15.0 miles awayPreble County Medical Center
15.2 miles awayPharmacies
Phillips Drugs
2.4 miles awayWalgreens
3.6 miles awayWalmart Pharmacy
15.8 miles awayNone Found
Parks
Springwood Park
0.4 miles awayRichmond
1.4 miles awayMiddle Fork Reservoir
1.5 miles awayWayne County Veterans Memorial Park
2.0 miles awayClear Creek Park
2.1 miles awayNone Found
None Found
Culture
Civic Hall Performing Arts Center
2.8 miles awayPreble County Fine Arts Center
16.4 miles awayAmphitheatre
21.2 miles awayRestaurants
Carver’s Family Dining
0.8 miles awayBob Evans
1.0 miles awayFricker's Restaurant
1.2 miles awayClara's Pizza King
1.4 miles awayThai Thara
1.7 miles awayGet exact pricing & check availability
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