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The Pines Nursing And Rehabilitation Center
524 Carpenter Dam Road, Hot Springs, AR 71901
Based on 8 reviews
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Services and Housing Options
Assisted Living, Nursing Home, RehabilitationEstimated Pricing
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The Pines Nursing And Rehabilitation Center Description
Come experience the healing warmth of Hot Springs, Arkansas at The Pines Nursing and Rehabilitation Center! If you need a brief respite or ongoing assistance, you've come to the ideal spot. Our elite healthcare professionals, armed with advanced therapies and cutting-edge treatments, provide exceptional care that is focused on the patient's needs and committed to achieving optimal results. We acknowledge the value of executing our duties with empathy. At difficult and challenging times in their lives, our elders often come to us for guidance - they deserve nothing less than the utmost dignity and respect.Rehabilitation
A triumphant comeback from surgery, injury, or illness relies on a customized rehabilitation plan. At the Pines Nursing and Rehabilitation Center, we strive to help your loved one get back home as quickly as possible with maximum independence through a variety of therapeutic services. Our therapy programs focus on providing relief from pain, restoring full body functioning, increasing mobility and limiting physical or cognitive impairments.Dining
Nothing compares to the satisfaction of a delicious home-prepared feast. Delicious dishes give our seniors the sustenance and coziness they require to be at their peak. Elders relish the opportunity to indulge in three delectable meals daily, either gathered together in our communal dining room or privately if preferred. Our registered dietitians will craft a customized meal tailored to the specific dietary requirements of our senior citizens.Price Comparison
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Amenities
The Pines Nursing and Rehabilitation Center provides a comfortable and modern atmosphere for its residents. With plenty of closet and storage space, TVs with cable, high-speed internet, and comfortable beds, the facility offers all the comforts of home. Additionally, visitors can enjoy furniture for their use, as well as housekeeping services.Rehabilitation Services and Amenities
The Pines Nursing and Rehabilitation Center offers an extensive Occupational Therapy program to its residents. The team of licensed therapists work to assist elders in restoring their independence, increasing daily activity level, and learning compensatory strategies for areas of difficulty. Therapists provide individualized care plans based on an initial assessment, with the goal of helping elders regain functional skills and reach their highest level of independence. Therapeutic activities are used to help improve mobility, strength, coordination, and fine motor skills.Health
medical director
physical, occupational and speech therapies
therapeutic activities
personal hygiene
podiatry services
dietician
skilled nursing care
dysphagia therapy
therapy services
stroke recovery
community re-entry program
dietary services
wound care management
therapists
iv therapy
person-centered care
eye care
physical therapy
x-ray
rehabilitation services
fractures
hospice care
respite care
physician
long term care
restorative care
nurse practitioner
occupational therapy
physical and occupational therapies
vaccinations
short-term and long-term care
short-term rehabilitation
specialized wound care
dental services
speech therapy
Activities
recreational and social activities
outings
recreational activities
bingo
exercise
arts and crafts
daily activities
picnics
games
recreational and social services
cooking classes
movies
social events
gardening
birthday parties
Dining
dining services
meal preparation
specialized diets
Services
laundry services
transportation services
housekeeping services
Amenities
cable television
flat screen tvs
medical transportation
rehabilitation center
wifi
laboratory
beauty salon/barber shop
courtyard
gardens
parks
piano
Religious
religious services
spiritual services
Information from Centers for Medicare & Medicaid Services
This nursing community has been given an overall rating of 2 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 4 stars on its quality measures rating, and 3 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 2-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 09/01/94 and is run by a for profit organization. It is a large-sized nursing community with 125 nursing beds. Currently, there are 82 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically.Alerts from Centers for Medicare & Medicaid Services
This facility has been given 2 fines by The Centers for Medicare & Medicaid Services for a total of $164,190.00. The facility has also had 4 substantiated complaints reported in the last 3 years that resulted in a citation. The facility has had 2 facility incidents reported in the last 3 years that resulted in a citation.Overall Ratings
The Pines Nursing and Rehabilitation Center is a nursing home that has a 2-star overall rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of overall rating. The overall rating is slightly lower than the state average. This nursing home has a 2-star health inspection rating, the second lowest possible. The nursing home is in the bottom 40% of facilities in terms of health inspection rating. The health inspection rating is slightly lower than the state average. However, this nursing home has a 4-star quality rating, the second highest possible. The nursing home is actually in the top half of facilities in terms of quality rating. The quality rating for this facility is slightly higher than what's seen on average statewide.Staff Ratings
The Pines Nursing And Rehabilitation Center has some staffing issues. Their nursing aid staffing hours per resident per day is lower than the state average and they are in the bottom 20% of facilities in terms of RN staffing hours per resident per day. However, they make up for this with higher than average LPN staffing hours per resident per day and physical therapist staffing hours per resident per day. Their licensed staffing hours per resident per day is also slightly higher than the state average.Covid Data
The Pines Nursing And Rehabilitation Center is a top-notch nursing home facility that takes care of its residents and staff. The resident vaccination rate is higher than the state average, with 96.5% of residents vaccinated against covid. The staff vaccination rate is also higher than the state average, with 97.6% of staff vaccinated against covid. In addition, the nursing home has a covid booster rate of 91.5%, which is higher than the state's average covid booster rate of 86.9%.Quality Measures
The Pines Nursing and Rehabilitation Center is a 4-star quality nursing home that ranks in the bottom half of facilities in terms of residents given Pneumococcal vaccine. However, this nursing home is still slightly higher than the state average. Additionally, The Pines ranks in the top half of facilities in terms of resident falls with a major injury. Though this number is slightly lower than the state average, it's still impressive. Furthermore, The Pines ranks in the top 30% of facilities in terms of residents with ulcers. This number is slightly lower than the state average but not by much. Additionally, The Pines ranks in the bottom 30% of facilities in terms of residents who received an antianxiety or hypnotic medication; however, this number is still higher than the state average. Lastly, The Pines ranks in the top 20% of facilities in terms of residents whose ability to move independently worsened. Even though this number is slightly lower than the state average, it's still an impressive ranking.Emergency and Hospitalization Quality Measures
The Pines Nursing And Rehabilitation Center is a nursing home that falls in the bottom 20% of facilities in terms of hospitalizations per 1000 days. The hospitalizations per 1000 days is slightly higher than the state average. The nursing home also falls in the bottom 10% of facilities in terms of outpatient emergency department visits per 1000 days. The outpatient emergency department visits per 1000 days is higher than the state average. Additionally, The Pines Nursing And Rehabilitation Center falls in the bottom 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. The short-stay residents who had outpatient emergency department visits is higher than the state average. Lastly, this nursing home falls in the bottom 30% of facilities in terms of short stay residents who were rehospitalized after a nursing home admission. The short stay residents who were rehospitalized after a nursing home admission is again, higher than the state average.By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
The Hot Springs Area
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Pharmacies
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Essentials Nearby
Transportation
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Supermarkets
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Things to do in the Area
None Found
Parks
Shopping
Culture
Restaurants
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Licensing
This community is licensed by the state of AR. It is a large-sized community with 125 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.
Reviews
General Staff Rating
Care Staff Rating
Food Staff Rating
Cleanliness Rating
The staff are friendly and very helpful, the nursing staff and CNAs are a bit overwhelmed at times. Physical Therapy is excellent. The thing that really takes from the center is lack of cleanliness, cross contamination, not following recommended procedure for patient care. I was there almost a month and our drinking cups were only washed and sterilized once. They did improve their dietary toward the end of my stay. Like I said previously, the staff are very friendly and helpful, but their knowledge and practice of aseptic technique is poor.
My stay there was a nightmare! My first 2 days I had no pain meds from compression fracture of T8 and recent elbow surgery. Miscomunication as to my physical therapy req had me doing things I was told by the doctor not to do and was hard to be believed. When the surgeon asked that my elbow dressing be changed n irrigated 2 times a day, was only done once a day and poorly irrigated leading to many weeks of packing n another surgery to heal.My bipap was taken by hospice when I was admitted and the 3 weeks I was there they did not provide one. I was informed by my aerocare provider that they attempted to bill that to my medicare n were supposed to pay for that themselves, so never provided, resulting in my calling 911 and being readmitted to hospital with acute respiratory distress and had to be put on the trilogy vent from now on from such low oxygen saturation levels reaching 60-65 percent in my sleep and my ability to do therapy was greatly reduced. Now when I am placed on hospice care again with end stage copd they will not pay for the trilogy or the bipap,so when the time comes that down hill slide will indeed be a short one from the new lungs capacity loss. Also unless you smoke you are not allowed outside even in the fenced areas regardless of your level of awareness being healthy. It was the same for my daughter in 2012 and I was disappointed that no improvement in care has been realised. The bathrooms are shared and have inappropriate fixtures. The call lights have no auditory alarm,only a light above door in hallway and I myself had to holler at people passing by for assistanceAt night only 2 aides work 6 halls for patient care and getting patients up n dressed or changed n cleaned. There has got to be changes made to improve these areas.
This place does not take care of your loved one. This place is a prime example of nursing home abuse AND NEGLECT. Do NOT put your trust in them to "care" for your family member
The staff lets your loved one lay in bed and rot, literally till the bed sores are many inches deep and wide, refuses to get "alternate" meals, wants to throw peanut butter and jelly sandwich at your loved one and call it a meal. If your loved one drops their water cup, the staff will REFUSE to fill it back up with water.
My mom works here she loves it the residents are really sweet.
Health and Fire Safety Deficiencies
The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-17 | 2021-09-20 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2021-08-17 | 2021-09-20 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2020-02-11 | 2020-03-15 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-01-10 | 2019-02-10 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2019-01-10 | 2019-02-10 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-01-10 | 2019-02-10 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-01-10 | 2019-02-10 | E | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2019-01-10 | 2019-02-10 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-03 | E | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-08-20 | D | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2021-08-20 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-08-20 | E | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-08-20 | E | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-20 | D | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-20 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2021-08-20 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-08-20 | E | E | Infection Control Deficiencies | Report COVID19 data to residents and families. |
| 2020-02-14 | D | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2020-02-14 | D | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2020-02-14 | E | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-02-14 | D | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-14 | D | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-02-14 | E | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-02-14 | E | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-02-14 | F | F | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2020-02-14 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-06-30 | E | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-17 | D | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-12-17 | J | J | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2019-12-17 | D | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-10-25 | J | J | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-09-27 | E | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. |
| 2019-01-11 | E | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2019-01-11 | D | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2019-01-11 | E | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2019-01-11 | D | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-01-11 | E | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-01-11 | D | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2019-01-11 | E | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2019-01-11 | F | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-01-11 | F | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
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