📞 Call for pricing and availability: (800) 780-8101
The Pavilion
876 Falmouth Road, Hyannis, MA 02601
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 775-6663Estimated Pricing
Price Comparison
The Pavilion Description
The Pavilion Rehabilitation and Nursing Center offers a variety of individualized healthcare services and therapy programs to families in Hyannis, Cape Cod, and surrounding communities throughout Massachusetts. The Pavilion has recently been awarded the 2019 Silver National Quality Award by the American Health Care Association (AHCA). We strive to enhance our resident's and patient's quality of life by helping them to reach their highest level of function and independence.
Our 82 bed facility is fully accredited by Joint Commission and is Medicare/Medicaid Certified. Here, residents enjoy many dynamic programs, as well as a variety of social, religious and cultural activities with all the comforts of home. The Pavilion's team of doctors, nurses, dieticians, therapists and social workers pride themselves in creating the finest specialized care plans that offers our residents the greatest opportunity to achieve optimum independence and quality of life.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Hyannis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- One resident suffered a fall and a broken pelvis due to lack of supervision and communication failures, leading to a negative experience.
- Visitation management was criticized for being rude and uncooperative, negatively impacting family interactions.
- Several reviews highlighted poor care quality, including over-reliance on medication and neglect leading to severe health issues such as malnutrition, dehydration, and untreated wounds.
- Administrative issues were noted, including unreturned phone calls, misidentification of residents, and a focus on profit over care.
- Facility conditions and services like phone systems and food quality were deemed inadequate, with suggestions for significant improvements.
- Accusations of medication theft and dishonesty about residents' progress were made, raising concerns about integrity and transparency.
Positive Reviews:
- Some families reported excellent care, noting compassionate and professional staff, effective rehabilitation services, and enjoyable amenities.
- Particular praise was given to the nursing, CNA, and activity staff for their caring approach, despite criticisms of the facility's administration and infrastructure.
- A resident's family appreciated the respectful treatment of their loved one, highlighting the staff's patience and kindness even in challenging situations.
Mixed Feedback:
- While some reviews praised the staff's care and professionalism, others strongly criticized the facility for neglect, poor management, and unsafe conditions.
- Concerns were raised about the facility's approach to medication and treatment, with some alleging harmful practices.
- Communication and administrative issues were a common theme, affecting both the quality of care and family interactions.
Conclusion: The Pavilion has received a wide range of feedback, from high praise for its staff and care to serious allegations of neglect and mismanagement. Prospective residents and their families should carefully consider these reviews and conduct thorough research when choosing a rehabilitation facility.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 82
Total current residents: 71
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-03 | 2023-04-27 | C | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2023-04-03 | 2023-04-14 | C | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-04-03 | 2023-05-12 | E | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2023-04-03 | 2023-04-14 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-04-03 | 2023-04-14 | C | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2023-04-03 | 2023-05-17 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-04-03 | 2023-04-14 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-04-03 | 2023-04-27 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2020-01-30 | 2020-02-17 | C | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2020-01-30 | 2020-02-17 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2020-01-30 | 2020-02-17 | C | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2020-01-30 | 2020-02-17 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-10-24 | 2018-11-01 | C | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-10-24 | 2018-11-02 | C | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-12-06 | 2020-01-10 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-10-29 | 2018-11-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-10-29 | 2018-11-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-10-29 | 2018-11-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-10-29 | 2018-11-20 | D | Administration Deficiencies | Provide timely, quality laboratory services/tests to meet the needs of residents. |
What is in the Neighborhood
- The closest city is Centerville which is 1.8 miles away and has a population of 9,190 (very small town).
- The average income is $48,992, which is low compared to other zip codes.
- Weather
- High Temperature: 72
- Low Temperature: 35
- Average Temperature: 52.3
- Day Breakdown: The area gets 137 days of rain, 40 days of snow and 187 days of sun
- Precipitation: 2.1 inches a year
- The average life expectancy in zip code is 80.43 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 171.0, Moderate Days 6.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Star Market
0.7 miles awayStop & Shop Supermarket
1.1 miles awayWhole Foods Market
1.1 miles awayShaw's
1.2 miles awayHyannis Foodservice
1.7 miles awayTransportation
Hyannis
2.1 miles awayWest Barnstable
4.2 miles awayBus Stations
West Main St & Route 28
0.7 miles awayFestival Mall
1.1 miles awayLiberty Square
1.1 miles awayCape Cod Mall Rear Lot - Route 28
1.2 miles awayCape Cod Mall
1.3 miles awayBanks
The Cape Cod Five Cents Savings Bank
1.3 miles awayTD Bank
1.6 miles awayBank of America
1.7 miles awayBank of Cape Cod
4.2 miles awayThe Cooperative Bank of Cape Cod
5.6 miles awayHospitals
Cape Cod Hospital
2.3 miles awaySpaulding Rehabilitation Hospital Cape Cod
9.0 miles awayPocasset Mental Health Center
14.7 miles awayFalmouth Hospital
17.0 miles awayMartha's Vineyard Hospital
19.3 miles awayPharmacies
CVS Pharmacy
0.4 miles awayRite Aid
0.7 miles awayCVS
1.7 miles awayWalgreens
6.0 miles awayDentists
Sandwich Dental Associates
9.3 miles awayDr. Michael J Dinn
12.0 miles awayParks
Old Strawberry Hill
0.3 miles awayAnthony & Georgia Botsey Park
0.5 miles awayGooseberry Island
0.7 miles awayPlaces of Worship
Old Indian Church
8.7 miles awayShopping
Cape Cod Mall
1.1 miles awayLighthouse Landing Shopping Plaza
5.5 miles awayYarmouth Shopping Plaza
6.0 miles awayCulture
SunSational
0.9 miles awayCape Cod Melody Tent
1.5 miles awayHyannis HyArts Campus
1.9 miles awayHyArts Artist Shanties: Harbor Overlook
2.1 miles awayHyArts Artist Shanties: Bismore Park
2.2 miles awayRestaurants
Daily Paper
0.6 miles awayMisaki Sushi
1.0 miles awayOlive Garden
1.0 miles awaySam Diego's
1.1 miles awayNot Your Average Joes
1.2 miles awayGet exact pricing & check availability
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