The Oaks - Limestone

Reviews of the senior living facility present a mixed picture, with some families expressing gratitude for the care their loved ones received, while others share distressing experiences.

• Several reviewers criticized the facility for neglect, citing instances where residents were left unattended, not given showers for days, and experienced poor communication from the staff. Complaints about the food being cold and of low quality were also mentioned.
• On the other hand, some families praised the facility, highlighting the great care provided by the staff, the effectiveness of the rehabilitation services, and the cleanliness of the facility. Positive remarks were also made about the social worker staff and certain caregivers who went above and beyond in their duties.
• Concerns about understaffing were a common theme, with reviewers stating that it led to delayed responses to residents' needs, including long wait times for assistance and medication administration.
• Negative experiences included reports of residents developing health issues due to inadequate care, such as bedsores and infections, and instances of personal belongings being lost or mishandled.
• Some reviews mentioned specific positive aspects of the facility, such as its cleanliness, well-maintained grounds, and the quality of the physical and occupational therapy services. However, these were often overshadowed by concerns about the overall level of care and management.
• A few reviewers advised families to be vigilant and advocate for their loved ones, suggesting that those who cannot somewhat care for themselves might not receive the attention they need.

In summary, while there are instances of satisfaction with the care provided, a significant number of reviews raise serious concerns about neglect, understaffing, and poor management, suggesting a need for prospective residents and their families to carefully consider their options.