📞 Call for pricing and availability: (800) 780-8101
The Oaks At Sweeten Creek
3864 Sweeten Creek Rd, Arden, NC 28704
For Pricing & Availability
(800) 780-8101To Reach a Resident
(828) 681-0904Estimated Pricing
Price Comparison
The Oaks At Sweeten Creek Description
The Oaks at Sweeten Creek is a place to get better, a place for living. As a 100-bed skilled nursing center, and a proud member of the Consulate Health Care family, our culture creates a community where Consulate staff cares for patients and residents like family, not because it's their job, but because it's their calling. We are Ambassadors of Care.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Arden
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Arden
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Arden
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Oaks at Sweeten Creek has received a wide range of reviews from visitors, family members of residents, and even staff. Some highlight the facility's dedication to patient care, especially for those with severe conditions like advanced Alzheimer's, praising the staff for preventing issues like bedsores and dehydration. Others have had positive experiences with the rehabilitation services, food, and the overall care provided, describing the staff as professional, helpful, and kind.
However, there are numerous concerns raised about the facility's management and communication systems. Several reviewers have struggled to reach their loved ones or the staff by phone, describing the calling system as "horrible" and "impossible" to navigate. There are also serious allegations of neglect and abuse, with reports of residents being left in unsanitary conditions, not receiving timely care, and even physical abuse by the staff. Concerns about the facility being understaffed and the impact this has on resident care are frequently mentioned. Additionally, there are alarming reports of poor infection control during the COVID-19 pandemic, with claims of protocols not being followed, leading to outbreaks among residents and staff.
While some reviews express gratitude for the care their family members received and commend the facility for its efforts to bring joy to residents, others describe their experiences as "horrible" and advise against placing loved ones in the care of The Oaks at Sweeten Creek. The facility's ratings and reputation are called into question, with some hoping for immediate improvements or even closure due to the issues described.
Reviews
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Health
Services
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: July 2, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 83
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 26
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $26913
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-19 | 2022-08-30 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-07-19 | 2022-08-30 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2022-07-19 | 2022-08-30 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-19 | 2022-08-30 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-02-27 | 2020-06-27 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2020-02-27 | 2020-06-27 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2020-02-27 | 2020-06-27 | F | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2020-02-27 | 2020-06-27 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2020-02-27 | 2020-06-27 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2019-01-16 | 2019-03-02 | F | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-01-16 | 2019-03-02 | D | Egress Deficiencies | Install proper backup exit lighting. |
| 2019-01-16 | 2019-03-02 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-01-16 | 2019-03-02 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-08-17 | $8,388 |
| 2018-12-21 | $9,955 |
| 2020-01-16 | $6,633 |
| 2020-10-20 | $14,508 |
| 2022-06-24 | $12,405 |
What is in the Neighborhood
- The closest city is Fletcher which is 2.7 miles away and has a population of 7,582 (very small town).
- The average income is $70,742, which is high compared to other zip codes.
- Weather
- High Temperature: 78
- Low Temperature: 39
- Average Temperature: 59.8
- Day Breakdown: The area gets 160 days of rain, 9 days of snow and 194 days of sun
- Precipitation: 1.3 inches a year
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.0 miles awayAldi
1.6 miles awayIngles
1.9 miles awayPublix
2.5 miles awayKatuah Market
7.1 miles awayNone Found
Bus Stations
Brook St at Reed St
6.9 miles awayLodge St at Biltmore Ave
7.0 miles awayPedestrian Bridge
7.4 miles awayMacon Ave at Sunset Trail
10.2 miles awayGrove Park Inn at Sammons Building
10.6 miles awayBanks
Champion Credit Union
0.4 miles awayFirst Citizens Bank
1.9 miles awayState Employees Credit Union
1.9 miles awayMOUNTAIN CREDIT UNION
2.2 miles awayUnited Federal Credit Union
2.6 miles awayHospitals
Park Ridge Health
5.4 miles awayCarePartners Rehabilitation Hospital
6.5 miles awayMission Hospital
7.6 miles awayCharles George VA Medical Center
8.3 miles awayPardee Hospital
10.4 miles awayPharmacies
Walgreens
0.6 miles awayCVS Pharmacy
2.5 miles awayPinnacle Apothecary
6.8 miles awayRite Aid
8.3 miles awayAsheville Mountain Pharmacy
8.4 miles awayDentists
Red Maple Dental
9.5 miles awayAsheville Smiles Cosmetic and Family Dentistry
9.5 miles awayDr. Thomas Hummert, DDS
10.2 miles awayBlue Ridge Health - Collins Dental
22.9 miles awayEdney Orthodontics
23.2 miles awayParks
Jake Rusher Park
0.4 miles awayCollier Cove Nature Preserve
1.0 miles awayLake Julian Park
1.6 miles awayCorcoran Paige River Park
2.2 miles awayFletcher Park
2.5 miles awayNone Found
Shopping
Asheville Mall
7.6 miles awayInnsbruck Mall
8.7 miles awayBlue Ridge Mall
9.9 miles awayCulture
The Magnetic Theatre
8.3 miles awayThe Grey Eagle
8.7 miles awayThe Orange Peel
8.8 miles awayAmerican Folk
8.8 miles awayCotton Mill Studios
8.8 miles awayRestaurants
12 Bones Brewing
0.3 miles awayRocky's Hot Chicken Shack (South)
0.4 miles awayElena's Mexican Grill
0.5 miles awayEl Rebozo Mexican
0.5 miles awayAngelo's Pizza
0.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 100 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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