📞 Call for pricing and availability: (800) 780-8101
The Medical Resort At Willowbrook
13220 Breton Ridge St, Houston, TX 77070
For Pricing & Availability
(800) 780-8101To Reach a Resident
(832) 912-4773Estimated Pricing
Price Comparison
The Medical Resort At Willowbrook Description
The Medical Resort is the industry leader in post-acute rehabilitation and in-patient skilled nursing. We offer high level of care for patients in the post-acute setting, and we are not a nursing home. The setting you will encounter at The Medical Resort is serene, yet active and conducive for healing.
The Medical Resort staff is trained and educated to provide high quality care to the medically complex, including patients on mechanical ventilation as well as those in need of excellent rehabilitation. Our goal is to return you to your level of function prior to suffering an accidental injury or becoming ill.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Excellent attention, medical care, and a welcoming environment praised by many.
- Some families reported great care for their loved ones, highlighting awesome staff and responsive management.
- Facility cleanliness and comprehensive services including wound care, psychology, and dietitian services were appreciated.
- Under new management, noticeable improvements in patient care and staff friendliness were reported.
- Several reviewers highlighted specific staff members for their hard work and helpfulness.
- Some patients experienced significant rehabilitation progress, with one being able to walk and go home in ten days.
Negative Reviews:
- Several complaints about poor hygiene, with reports of residents not being bathed or changed frequently.
- Issues with medication management and unattended medical needs were mentioned.
- Concerns about the facility's cleanliness and maintenance, with some describing it as "nasty" and "disgusting".
- Staffing issues, including reports of insufficient staff numbers, unprofessional behavior, and lack of training.
- Communication problems, including unanswered calls and unaddressed complaints, were frequently cited.
- Some reviewers expressed concerns about the management and the overall quality of care provided to their loved ones.
Mixed Reviews:
- While some families noticed improvements under new management, others still reported significant issues with care quality and staff behavior.
- Experiences with the facility seem to vary greatly, with some praising the care and environment, and others warning against placing loved ones in the facility.
Reviews
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Health
Services
Activities
Community Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 3
Quality measure rating: 3
Long-term quality measure rating:
3
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Nov. 15, 2017
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 104
Total current residents: 53
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 15
Number of
substantiated complaints: 60
Number of payment denials: 2
Number of fines: 5
Total cost of fines: $428096
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-08-03 | 2021-08-13 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-09 | 2020-02-15 | F | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2019-12-09 | 2020-02-15 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2019-12-09 | 2020-02-15 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-12-09 | 2019-12-19 | F | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-12-09 | 2020-02-15 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-12-11 | $40,000 |
| 2019-12-11 | $40,981 |
| 2020-06-08 | $655 |
| 2020-10-01 | $23,150 |
| 2020-10-01 | $17,365 |
| 2020-10-01 | $18,636 |
| 2021-07-22 | $367,116 |
| 2021-07-22 | $347,750 |
| 2021-07-22 | $337,600 |
| 2022-10-28 | $15,000 |
| 2023-04-17 | $4,194 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-10-01 | 118 |
| 2021-07-22 | 45 |
What is in the Neighborhood
- The closest city is Jersey Village which is 5.7 miles away and has a population of 7,900 (very small town).
- The average income is $68,063, which is high compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 56
- Average Temperature: 74.3
- Day Breakdown: The area gets 193 days of rain, 0 days of snow and 170 days of sun
- Precipitation: 2.2 inches a year
- The median age is 32.6 years old, low compared to other cities.
- 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.
- The crime rate is 9.7 per 100 people which is very high compared to other cities.
- Violent Crime: 2.92 incidents per 100 people
- Property Crime: 5.57 incidents per 100 people
- Drug-Related Crime: 0.42 incidents per 100 people
- The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
- Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Sam's Club
0.4 miles awayCostco
0.9 miles awayKroger
1.8 miles awayRandalls
2.1 miles awayAldi
2.6 miles awayTransportation
Northline Transit Center/HCC
13.6 miles awayBus Stations
Bush IAH Terminal C
12.3 miles awayLine 39
13.1 miles awayLines 33, 58, 85
13.5 miles awayCrosstimbers @ Fulton
13.8 miles awayBanks
BB&T
1.7 miles awayCadence Bank
1.9 miles awayHouston Federal Credit Union
2.0 miles awayWells Fargo
2.6 miles awayTrustmart Bank
2.6 miles awayHospitals
Houston Methodist Willowbrook Hospital
0.4 miles awayCHI Saint Luke's Health - The Vintage Hospital
2.1 miles awayFirst Texas Hospital
2.5 miles awayCypress Fairbanks Medical Center
3.9 miles awayKindred Hospital (Houston Northwest)
4.0 miles awayPharmacies
CVS Pharmacy
1.9 miles awayRandalls Pharmacy
2.2 miles awayWalgreens
2.7 miles awayH-E-B Pharmacy
2.8 miles awayFarmacia Supercare
3.1 miles awayDentists
Dentist at the Commons
0.1 miles awayWillowbrook Dental
0.4 miles awayFawcett Center for Dentistry
0.8 miles awayG. Stewart Mill, D.D.S.
4.4 miles awayIssy Dental
7.3 miles awayParks
Champions Centre
0.4 miles awayHighland Timbers
0.5 miles awayChampions Park
0.7 miles awayCy-Champ Park
0.8 miles awayChampions Park North
0.9 miles awayNone Found
Shopping
Willowbrook Mall
0.3 miles awayChampions Centre
0.5 miles awayGreenspoint Mall
7.8 miles awayPresidential Plaza
12.6 miles awayMemorial City Mall
12.7 miles awayCulture
Fallen Warriors Memorial Gallery
0.5 miles awayVino Artino
3.6 miles awayMain Street Crossing
9.9 miles awayPerforming Arts Center
11.5 miles awayVirtuosi of Houston
12.8 miles awayRestaurants
The Catch
0.2 miles awayFuddruckers
0.2 miles awayOlive Garden
0.2 miles awayPappadeaux Seafood Kitchen
0.3 miles awayKirin Japanese Seafood & Sushi Buffet
0.3 miles awayGet exact pricing & check availability
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Disclaimer
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