📞 Call for pricing and availability: (800) 780-8101
The Legacy At The Oaks
706 North Avenue, Battle Creek, MI 49017
For Pricing & Availability
(800) 780-8101To Reach a Resident
(269) 224-0060Estimated Pricing
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of The Oaks at NorthPointe Woods show a mix of experiences. Many reviewers praise the facility for its welcoming atmosphere, cleanliness, and the variety of activities available. Staff members are frequently described as caring, compassionate, and dedicated, with several employees highlighting their positive experiences working there. The physical therapy and rehabilitation services receive special mention for their effectiveness, and the transition from hospital to home care is often described as smooth and well-coordinated.
However, there are also negative reviews that raise concerns about the level of care and management. Some reviewers describe instances of perceived neglect, unresponsiveness to resident needs, and issues with medication management. Complaints about staff rudeness and a lack of timely communication with family members are also noted. A few reviews express dissatisfaction with the facility's handling of serious health issues, leading to adverse outcomes for some residents.
Positive aspects highlighted include the quality of food, the cleanliness of the facility, and the range of activities and outings offered to residents. The virtual dementia tour is recommended by a reviewer for its educational value. Employees express pride in their work and appreciation for the opportunities for professional growth and the benefits provided by the employer.
On the other hand, some reviews strongly advise against placing loved ones in the facility, citing concerns about staff behavior, inadequate staffing levels, and the overall quality of care. The management's responsiveness to complaints and the facility's focus on profits over resident well-being are criticized.
In summary, while many reviews of The Oaks at NorthPointe Woods are positive, highlighting the staff's compassion and the facility's amenities, there are significant concerns raised about the quality of care and management practices. Prospective residents and their families may want to consider these mixed reviews when making decisions about senior care.
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
4
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: June 10, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 77
Total current residents: 66
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 4
Number of payment denials: 2
Number of fines: 4
Total cost of fines: $49465
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-30 | 2023-03-01 | F | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-01-30 | 2023-03-01 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-30 | 2023-03-01 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-30 | 2023-03-01 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-02-16 | 2022-03-22 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-02-16 | 2022-03-22 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-12-17 | 2020-01-23 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-12-17 | 2020-01-23 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-12-17 | 2020-01-23 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-12-17 | 2020-01-23 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-25 | 2023-03-01 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2023-01-25 | 2023-03-01 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-01-25 | 2023-03-01 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-01-25 | 2023-03-01 | E | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2023-01-25 | 2023-03-01 | D | Quality of Life and Care Deficiencies | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. |
| 2023-01-25 | 2023-03-01 | D | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2023-01-25 | 2023-03-01 | D | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. |
| 2023-01-25 | 2023-03-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-23 | 2022-03-22 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-02-23 | 2022-03-22 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2022-02-23 | 2022-03-22 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-02-23 | 2022-03-22 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-02-23 | 2022-03-22 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-02-23 | 2022-03-22 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-02-23 | 2022-03-22 | D | Nursing and Physician Services Deficiencies | Provide or arrange emergency care by a doctor 24 hours a day. |
| 2022-02-23 | 2022-03-22 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2022-02-23 | 2022-03-22 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-12-10 | 2021-02-10 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-08-14 | 2020-09-17 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-24 | 2021-05-25 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-03-18 | 2021-04-21 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-03-18 | 2021-03-19 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-30 | 2020-01-23 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2019-12-30 | 2020-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. |
| 2019-12-30 | 2020-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2019-12-30 | 2020-03-06 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-12-30 | 2020-01-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting. |
| 2019-12-30 | 2020-03-06 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2019-12-30 | 2020-03-06 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2019-12-30 | 2020-01-23 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-30 | 2020-01-23 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-12-30 | 2020-01-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-30 | 2020-01-23 | D | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2019-12-30 | 2020-01-23 | D | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2019-12-30 | 2020-01-23 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. |
| 2019-12-30 | 2020-01-23 | E | Quality of Life and Care Deficiencies | Provide medically-related social services to help each resident achieve the highest possible quality of life. |
| 2019-12-30 | 2020-01-23 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2019-12-30 | 2020-01-23 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-12-30 | 2020-01-23 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-12-30 | 2020-01-23 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2019-12-30 | 2020-01-23 | F | Administration Deficiencies | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. |
| 2019-12-30 | 2020-01-23 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-12-30 | 2020-03-06 | F | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2019-12-30 | 2020-01-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-30 | 2020-01-23 | F | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2019-12-30 | 2020-01-23 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-12-30 | $73,548 |
| 2020-08-14 | $13,000 |
| 2020-12-10 | $19,500 |
| 2021-03-18 | $7,615 |
| 2021-05-24 | $9,350 |
| 2021-05-24 | $14,385 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2019-12-30 | 36 |
| 2020-12-10 | 24 |
| 2021-03-18 | 4 |
What is in the Neighborhood
- The closest city is Battle Creek which is 1.7 miles away and has a population of 51,589 (large town).
- The average income is $53,892, which is low compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 26
- Average Temperature: 50.5
- Day Breakdown: The area gets 158 days of rain, 55 days of snow and 150 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 7.78 per 100 people which is very high compared to other cities.
- Violent Crime: 2.65 incidents per 100 people
- Property Crime: 3.75 incidents per 100 people
- Drug-Related Crime: 0.55 incidents per 100 people
- The average life expectancy in zip code is 76.27 years old, which is low compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Family Fare
1.2 miles awayKomark's
2.2 miles awayNature's Bounty Herb Shop
3.1 miles awayAldi
3.5 miles awayMeijer
4.3 miles awayTransportation
Battle Creek
1.7 miles awayKalamazoo
21.0 miles awayAlbion
22.6 miles awayBus Stations
Metro/Bronco - W Med Center
22.0 miles awayCollege of Health and Human Services
22.2 miles awayArchives on Howard
22.4 miles awayMetro/Bronco - French Hall
22.4 miles awayMetro/Bronco - W. MIchigan Ave
22.4 miles awayBanks
TCF Bank
1.2 miles awayKellogg Community Federal Credit Union
1.5 miles awayChemical Bank
2.7 miles awayOld National Bank
3.1 miles awayHonor Credit Union
3.1 miles awayHospitals
Bronson Battle Creek Hospital
0.6 miles awayBattle Creek Veterans Administration Medical Center
5.5 miles awaySkywood Recovery
8.0 miles awayOaklawn Hospital
12.2 miles awayBorgess Medical Center
19.5 miles awayPharmacies
Walgreens
1.3 miles awayRite Aid
2.6 miles awayLarmour's Drug
2.7 miles awayCVS Pharmacy
3.2 miles awayParks Drug Store
22.8 miles awayDentists
Turcotte Dentistry
3.0 miles awayEtheridge Dentistry
3.0 miles awayAspen Dental
5.5 miles awayDavid T Brown, DDS PC
19.1 miles awayGole Dental Group
22.8 miles awayParks
Kolb Park
0.3 miles awayIrving Park
0.4 miles awayQuaker Park
1.0 miles awayBailey Park
1.2 miles awayPiper Park
1.3 miles awayNone Found
Shopping
Lakeview Square Mall
5.3 miles awayMall Plaza
21.0 miles awayBronco Mall
22.5 miles awayThe Crossroads Mall
22.8 miles awayCulture
Art Center of Battle Creek
0.9 miles awayW.K. Kellogg Auditorium
1.3 miles awayBarn Theater
10.0 miles awayFarmers Alley Theatre
21.0 miles awayEpic Center
21.0 miles awayRestaurants
Coney Island Grill
1.2 miles awayPennfield Pizza
1.3 miles awayGolden Dragon
1.3 miles awayBrownstone North
1.3 miles awayClara's on the River
1.4 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of MI. It is a medium-sized community with 30 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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