📞 Call for pricing and availability: (800) 780-8101

The Laurels Of University Park

2420 Pemberton Road, Richmond, VA 23233

Independent Living Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(804) 747-9200

Estimated Pricing

Studio
Estimated $2,987

Price Comparison

  • Average City Price: $4,102
  • Average State Price: $4,606
  • Average National Price: $4,181


  • The Laurels Of University Park Description

    Nestled in a campus-like landscape generously dotted with trees, The Laurels of University Park, a 145-bed skilled nursing and rehabilitation center, is conveniently located near Interstate 64 and within five miles of all three Northwest Richmond hospitals.

    Our team of qualified professionals is dedicated to promoting the highest quality of comprehensive medical care for all our guests, whether they are with us for short-term respite, rehabilitation, hospice care, or have chosen to make The Laurels their long-term home. We’ll do it all in The Laurel Way of Caring – our unique approach that ensures you or your loved one will be offered respect, dignity, companionship, and compassion every day.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Richmond

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Richmond

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Richmond


    Community Reviews

    7
    The Laurels Of University Park
    Based on My Caring Plan's proprietary scoring, including 58 reviews across the web

    Ranking

  • Ranking in City: 50 out of 65 communities in Richmond
  • Ranking in State: 598 out of 739 communities in VA
  • Food and Dining C

    Facility and Grounds B

    Care A

    Staff A

    Cleanliness B


    Employee Reviews

    6.3
    Laurel Health Care Company
    Based on My Caring Plan's proprietary scoring, including 671 reviews across the web

    The following insights are from employees that work in Virginia

    Employee Pay B

    Employee Staff C

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Reviews of the senior living facility have been mixed, with many highlighting the excellent care and professionalism of the staff, while others express concerns about the quality of service and management.

    • Several reviewers praised the therapy, nursing care, and the overall experience, describing staff as "great," "helpful," "kind," and "professional."
    • Positive experiences also include detailed accounts of the facility's amenities, cleanliness, and the compassionate care provided to residents, with specific mentions of successful rehabilitation stories and the welcoming nature of the staff.
    • On the other hand, some reviews criticized the facility for unprofessional behavior by some staff members, including a rude receptionist and instances of poor treatment towards residents.
    • Concerns were raised about the facility's cleanliness and response times, with one reviewer describing it as "horrible and filthy" and another sharing a distressing experience related to COVID-19 management.
    • Despite the criticisms, many family members of residents expressed gratitude for the care their loved ones received, highlighting great communication from administration and a clean, inviting community.
    • Some reviews suggest a need for improvement in management and staff attitude, with recommendations for prospective residents to choose wisely.
    • Community partners and former employees shared positive experiences, noting the professionalism and accommodating nature of the staff.

    Overall, while many reviews celebrate the care and environment provided by the facility, there are significant concerns that potential residents and their families may want to consider.


    Reviews

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    Health

    Rehab Gym

    Restorative Care

    Medicare Certified

    Around-The-Clock Nursing Care

    Orthopedic Rehabilitation

    Therapy Gym


    Services

    Social Worker

    Caregiver


    Activities

    Volunteer Opportunities

    Daily Activities

    Music

    Speech

    Holiday Celebrations

    Social Gatherings


    Community Amenities

    Wheelchair Accessible Bus

    Spa

    Beauty And Barber Shop

    Chapel

    Courtyard

    Garden


    Room Amenities

    Private Guest Rooms

    Cable / Satellite Television Hookups

    Wall Mounted Televisions

    Wi-Fi Internet Access


    Dining

    Private Dining

    Coffee Shop

    Special Diets

    Fine Dining Program

    Seasonal Menus

    Dining Room


    Transportation

    Ample Parking



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 1
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Feb. 15, 1978
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 145
    Total current residents: 138
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 18
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-30 2022-11-18 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-09-30 2022-11-18 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-09-30 2022-11-18 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2022-09-30 2022-11-18 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-05-21 2021-07-13 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-05-21 2021-07-13 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-05-21 2021-07-13 E Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2021-05-21 2021-07-13 F Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-05-21 2021-07-13 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-05-21 2021-07-13 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-05-21 2021-07-13 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-05-21 2021-07-13 D Miscellaneous Deficiencies Provide a written emergency evacuation plan.
    2021-05-21 2021-07-13 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-05-21 2021-07-13 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-05-21 2021-07-13 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-08-08 2019-08-28 F Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-08-07 2019-09-20 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-08-07 2019-09-20 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.

    Fines

    Fine Date Fine Amount
    2018-06-15 $12,678
    2019-08-07 $318,591

    What is in the Neighborhood

    General Area Overview
    • The closest city is Tuckahoe which is 2.7 miles away and has a population of 44,990 (mid sized town).
    • The average income is $116,674, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 40
      • Average Temperature: 63.0
      • Day Breakdown: The area gets 149 days of rain, 9 days of snow and 206 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 33.6 years old, low compared to other cities.
    • 5.69% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 7.15% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 2% Asian, 45% Black or African-American, 5% Hispanic or Latino, and 43% White.

    Health and Safety Overview
    • The crime rate is 7.22 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.37 incidents per 100 people
      • Property Crime: 4.74 incidents per 100 people
      • Drug-Related Crime: 0.24 incidents per 100 people
    • The average life expectancy in zip code is 78.68 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 225.0, Moderate Days 28.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Publix
    0.9 miles away
    Costco
    1.1 miles away
    Kroger
    1.2 miles away
    Sam's Club
    1.2 miles away
    Aldi
    1.3 miles away

    Transportation

    Richmond Staples Mill Road
    4.1 miles away

    Bus Stations

    2043
    6.2 miles away
    2044
    6.2 miles away
    1108
    6.3 miles away
    1109
    6.3 miles away
    1095
    6.4 miles away

    Banks

    Call Federal Credit Union
    0.8 miles away
    Atlantic Union Bank
    0.9 miles away
    Wells Fargo
    1.0 miles away
    Bank of America
    1.1 miles away
    BB&T
    1.1 miles away

    Hospitals

    Henrico Doctors' Hospital
    2.2 miles away
    Doctors' Parham Hospital
    2.4 miles away
    Affiliated Dermatologists of Virginia
    2.5 miles away
    Virginia Blood Services Emerywood Parkway
    2.9 miles away
    Medical Society of Virginia
    2.9 miles away

    Pharmacies

    South River Compounding Pharmacy
    0.8 miles away
    Walgreens
    1.2 miles away
    CVS Pharmacy
    1.4 miles away
    Westbury Pharmacy
    1.8 miles away
    Kroger Pharmacy
    1.9 miles away

    Dentists

    Family Dentist
    0.9 miles away
    Family Dental
    1.1 miles away
    Far Soltanian Family Dentist
    1.2 miles away
    Pediatric Tooth Journeys
    1.3 miles away
    Family Dentistry
    2.3 miles away

    Parks

    Deep Run Park
    0.7 miles away
    Cyldes Shelter
    0.9 miles away
    Cheswick Park
    2.0 miles away
    Springfield Park
    2.1 miles away
    West Broad Village
    2.1 miles away

    None Found

    Shopping

    Regency Square
    1.8 miles away
    Short Pump Town Center
    3.1 miles away
    Virginia Center Commons Mall
    7.0 miles away
    Chesterfield Towne Center
    8.3 miles away

    Culture

    Tin Pan
    1.5 miles away
    Amphitheater
    3.3 miles away
    HATtheatre
    3.5 miles away
    The Estates at Horsepen Amphitheater
    3.5 miles away
    Jenkins Greek Theatre
    3.9 miles away

    Restaurants

    Cracker Barrel
    0.8 miles away
    O'Charley's
    0.9 miles away
    Dickey's Barbecue Pit
    0.9 miles away
    Applebee's
    1.0 miles away
    Greek Islands Restaurant
    1.0 miles away

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    Google map of The Laurels Of University Park

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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