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The Laurels Of Mt. Pleasant
400 S Crapo Street, Mount Pleasant, MI 48858
For Pricing & Availability
(800) 780-8101To Reach a Resident
(989) 773-5918Estimated Pricing
Price Comparison
The Laurels Of Mt. Pleasant Description
The Laurels of Mt. Pleasant, a skilled nursing and rehabilitation center operated by Ciena Healthcare, provides a safe, home-like setting for our guests just one block from Central Michigan Community Hospital. Our facility offers short-term rehabilitation and nursing services, as well as extended-stay care for individuals who have physical or cognitive limitations.
The Laurels of Mt. Pleasant’s short-term rehabilitation unit provides up to seven-day-a week services that are customized to guests’ individual needs and performed by licensed therapists. Our rehab guests may choose between private rooms, suites or semi-private rooms based on availability.
Our long-term guests enjoy ongoing, physician-directed medical care while our staff cultivates the social and emotional tools that help them maintain satisfying, independent lives. Directed by our creed, The Laurel Way of Caring, our staff treats each guest, each day, with the compassion, respect and dignity they deserve.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Mount Pleasant
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The Laurels has received a mix of reviews from residents, family members, and visitors. Positive feedback highlights the caring and professional staff, with specific mentions of therapists Lucido and Amber, and staff members Courtney V., Tiffany, and Tina from rehab. Many appreciate the cleanliness of the facility, the quality of care, and the variety of activities available for residents. The food generally receives good marks, though there are comments about it sometimes being cold or insufficient in quantity.
However, there are significant concerns raised in some reviews. Issues include neglect, with reports of residents not receiving timely medical attention or rehabilitation, leading to deterioration in their condition. There are complaints about lost personal items, unreturned phone calls from the housekeeping staff, and a lack of hot water. The facility has also been criticized for its handling of dietary needs and for leaving a resident without oxygen. Some reviewers found the staff to be overwhelmed, unprofessional, or rude, particularly to delivery drivers.
Despite these criticisms, there are stories of residents who felt well-cared-for and even described their stay as peaceful and family-like. The rehab team and the friendly atmosphere are frequently praised, and some family members felt reassured by the attentive care their loved ones received.
Overall, The Laurels elicits a wide range of opinions, from heartfelt recommendations to strong advisories to consider other options. Prospective residents and their families are encouraged to weigh these diverse experiences when making their decision.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 3
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Jan. 1, 1979
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 100
Total current residents: 82
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 31
Number of
substantiated complaints: 12
Number of payment denials: 1
Number of fines: 1
Total cost of fines: $44753
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-06-21 | 2022-07-01 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-06-21 | 2022-07-01 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-06-21 | 2022-07-01 | E | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2022-06-21 | 2022-07-01 | F | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2022-06-21 | 2022-07-01 | E | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2022-06-21 | 2022-07-01 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-06-21 | 2022-07-01 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2020-01-27 | 2020-03-04 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2020-01-27 | 2020-03-04 | F | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2020-01-27 | 2020-03-04 | F | Smoke Deficiencies | Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours. |
| 2020-01-27 | 2020-03-04 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
| 2018-12-18 | 2019-01-18 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-02 | 2023-06-19 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-06-15 | 2022-07-01 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-06-15 | 2022-07-01 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-06-15 | 2022-07-01 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-23 | 2022-06-13 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-05-23 | 2022-06-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-23 | 2022-06-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-05-23 | 2022-06-13 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-05-23 | 2022-06-13 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-05 | 2022-02-04 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-09-03 | 2021-10-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-09-03 | 2021-10-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-02-03 | 2020-03-04 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2020-02-03 | 2020-03-04 | D | Resident Rights Deficiencies | Give the resident's representative the ability to exercise the resident's rights. |
| 2020-02-03 | 2020-03-04 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-02-03 | 2020-03-04 | D | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2020-02-03 | 2020-03-04 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2020-02-03 | 2020-03-04 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2020-02-03 | 2020-03-04 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2020-02-03 | 2020-03-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2020-02-03 | 2020-03-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-02-03 | 2020-03-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-02-03 | 2020-03-04 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2020-02-03 | 2020-03-04 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-02-03 | 2020-03-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2020-02-03 | 2020-03-04 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-02-03 | 2020-03-04 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2020-02-03 | 2020-03-04 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-02-03 | 2020-03-04 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2020-02-03 | 2020-03-04 | C | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2020-02-03 | 2020-03-04 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-02-03 | 2020-03-04 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2020-02-03 | 2020-03-04 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2020-02-03 | 2020-03-04 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration. |
| 2020-02-03 | 2020-03-04 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2020-02-03 | 2020-03-04 | D | Administration Deficiencies | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. |
| 2020-02-03 | 2020-03-04 | F | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2020-02-03 | 2020-03-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-20 | 2019-01-25 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2018-12-20 | 2019-01-25 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2018-12-20 | 2019-01-25 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2018-12-20 | 2019-01-25 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-12-20 | 2019-01-25 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2018-12-20 | 2019-01-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-20 | 2019-01-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2018-12-20 | 2019-01-25 | F | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-12-20 | 2019-01-25 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-12-20 | 2019-01-25 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2018-12-20 | 2019-01-25 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-05 | $119,523 |
| 2022-05-23 | $44,753 |
| 2022-05-23 | $68,850 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2017-10-05 | 6 |
| 2022-05-23 | 16 |
What is in the Neighborhood
- The closest city is Mount Pleasant which is 0.5 miles away and has a population of 26,060 (mid sized town).
- The average income is $54,919, which is low compared to other zip codes.
- Weather
- High Temperature: 73
- Low Temperature: 24
- Average Temperature: 48.8
- Day Breakdown: The area gets 138 days of rain, 64 days of snow and 161 days of sun
- Precipitation: 1.7 inches a year
- The crime rate is 4.92 per 100 people which is high compared to other cities.
- Violent Crime: 1.59 incidents per 100 people
- Property Crime: 2.62 incidents per 100 people
- Drug-Related Crime: 0.17 incidents per 100 people
- The average life expectancy in zip code is 78.43 years old, which is average compared to other zip codes.
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Supermarkets
Ric's Food Center
0.5 miles awayGreenTree
0.9 miles awayMeijer
0.9 miles awayGordon Food Service
1.2 miles awayAldi
1.8 miles awayNone Found
None Found
Banks
PNC Bank
1.0 miles awayChemical Bank
1.3 miles awayMercantile Bank of Michigan
1.4 miles awayIsabella Bank
1.5 miles awayCommercial Bank
14.9 miles awayHospitals
Mclaren Central Michigan
0.1 miles awayMidMichigan Medical Center - Clare
15.1 miles awayMidMichigan Medical Center - Gratiot
15.2 miles awayPharmacies
Walgreens
0.9 miles awayCVS Pharmacy
1.0 miles awayColeman Family Pharmacy & Compounding Lab
13.7 miles awayRite Aid
15.2 miles awaySanford Family Pharmacy
20.0 miles awayDentists
Sharrard Crown and Bridge, Inc
16.2 miles awayParks
Mount Pleasant High School Athletic Fields
0.5 miles awayRowe/SOMI Quad
0.7 miles awayCarlin Quad
0.8 miles awayHorizon Park
0.8 miles awayFinch/CMED Quad
0.9 miles awayNone Found
None Found
Culture
CMU Art Gallery
1.1 miles awayBush Theater
1.2 miles awayTownsend Kiva
1.2 miles awayRestaurants
Taco Boy
0.6 miles awayGreat Wall Buffet
0.7 miles awayJon's Country Burgers
0.7 miles awayPonderosa Steakhouse
0.8 miles awayRuby Tuesday
0.8 miles awayGet exact pricing & check availability
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