📞 Call for pricing and availability: (800) 780-8101

The Laurels Of Kent

350 N Center Street, Lowell, MI 49331

Independent Living Assisted Living Nursing Home Hospice Respite Care Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(616) 897-8473

Estimated Pricing

Studio
Estimated $2,985

Price Comparison

  • Average City Price: $3,704
  • Average State Price: $4,337
  • Average National Price: $4,181


  • The Laurels Of Kent Description

    The Laurels of Kent is a 153-bed skilled nursing and rehabilitation center operated by Ciena Healthcare. Located in the quaint town of Lowell, Michigan, we host both short-term and long-term guests at our facility, where we provide medical, social and emotional care that optimizes each guest’s independence and enjoyment of life.

    The Laurels is situated in a comfortable country setting with easy access to I-96, M-21 and the Grand Rapids hospitals. Although the community is surrounded by farmland, Lowell is very active with multiple events, festivals, shopping, churches, parks, restaurants, a library, senior center and fair grounds.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Independent Living

    Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.

    View other Independent Living communities in Lowell

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Lowell

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Lowell

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Lowell


    Community Reviews

    8.2
    The Laurels Of Kent
    Based on My Caring Plan's proprietary scoring, including 26 reviews across the web

    Ranking

  • Ranking in City: 1 out of 2 communities in Lowell
  • Ranking in State: 599 out of 1240 communities in MI
  • Staff A


    Employee Reviews

    6.3
    Laurel Health Care Company
    Based on My Caring Plan's proprietary scoring, including 671 reviews across the web

    The following insights are from employees that work in Michigan

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • One review described a distressing situation where they were initially denied visitation to a family member in hospice care on a weekend, criticizing the level of care and lack of staff attention.
    • Complaints about the facility include issues with overcrowding, difficulty accessing meals and medications, and overall poor management, particularly in how staff and residents are treated, including making staff pay back PTO due to policy changes and overburdening CNAs.
    • Some reviews simply state it as a "horrible place" or the "worst place to work for," citing a lack of value for employees or residents and a focus on profit over care.

    Positive Experiences:

    • Several reviews praise the friendly and caring staff, mentioning specific individuals by name for their dedication and excellent care.
    • Positive remarks also highlight the facility's cleanliness, the quality of rehab services, and the staff's efforts to go above and beyond for their patients.
    • Some reviews share personal stories of family members receiving great care during rehab stays or the smooth transition and good communication during a move-in amidst the COVID-19 pandemic.
    • A few individuals shared their personal recovery stories, thanking the facility for helping them live more independently or for providing skilled and compassionate care during hard times.

    Mixed Feedback:

    • The facility receives a mix of reviews, with some highlighting the excellent care and friendly staff, while others criticize the management practices and care standards.
    • Despite the negative reviews, there are numerous accounts of specific staff members providing exceptional care and support to residents and their families.


    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Orthopedic Unit

    Neuro Rehabilitation Program

    IV Therapy

    Cardiac Recovery Program

    Infection Resolution Program

    Wound Healing & Wound Prevention Program


    Services

    Daily Newspaper


    Activities

    Volunteer Opportunities

    Daily Activities

    Music

    Recreational Activities


    Community Amenities

    SPA

    Beauty And Barber Shop

    Garden

    Courtyard

    Library

    Parks


    Room Amenities

    Telephones

    Cable / Satellite Television Hookups


    Dining

    Elegant Dining Atmosphere

    Special Diets

    Fine Dining Program

    Seasonal Menus

    In-room Dining

    Dining Experience


    Transportation

    Wheelchair Accessible Bus



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: July 1, 1978
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 153
    Total current residents: 90
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 32
    Number of substantiated complaints: 41
    Number of payment denials: 1
    Number of fines: 5
    Total cost of fines: $289940


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-01 2022-12-16 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-12-01 2022-12-16 F Miscellaneous Deficiencies Have restrictions on the use of highly flammable decorations.
    2022-12-01 2022-12-16 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-08-26 2021-09-28 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-08-26 2021-09-28 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-08-26 2021-09-28 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-08-26 2021-09-28 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-22 2019-11-19 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-10-22 2019-11-19 F Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-01 2023-02-28 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2022-12-01 2022-12-23 D Resident Rights Deficiencies Give the resident's representative the ability to exercise the resident's rights.
    2022-12-01 2023-02-28 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-12-01 2022-12-23 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-12-01 2022-12-23 G Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2022-12-01 2023-02-28 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2022-12-01 2022-12-23 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2022-12-01 2022-12-23 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-12-01 2022-12-23 E Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2022-12-01 2022-12-23 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-12-01 2022-12-23 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-12-01 2022-12-23 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-12-01 2022-12-23 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-06-30 2022-07-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2022-06-30 2022-07-28 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2022-06-30 2022-07-28 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2022-06-30 2022-07-28 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-06-30 2022-07-28 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-06-30 2022-07-28 E Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2022-06-30 2022-07-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-25 2021-09-28 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-08-25 2021-09-28 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-08-25 2021-09-28 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2021-08-25 2021-09-28 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-08-25 2021-09-28 D Quality of Life and Care Deficiencies Provide routine and 24-hour emergency dental care for each resident.
    2021-08-25 2021-09-28 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-08-25 2021-09-28 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-25 2021-09-28 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2021-08-25 2021-09-28 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-08-25 2021-09-28 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-08-25 2021-09-28 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-08-25 2021-09-28 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-12-16 2021-01-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-20 2021-04-30 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2021-04-20 2021-04-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-20 2021-04-30 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-04-20 2021-04-30 B Nursing and Physician Services Deficiencies Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    2021-04-01 2021-04-30 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-04-01 2021-04-30 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-04-01 2021-04-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-04-01 2021-04-30 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2020-10-15 2020-10-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-09-04 2020-09-08 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2020-09-04 2020-09-08 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-09-04 2020-09-08 E Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-08-06 2020-09-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2020-08-06 2020-09-01 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-08-06 2020-09-01 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-08-06 2020-09-01 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2020-08-06 2020-09-01 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-08-06 2020-09-01 J Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-08-06 2020-09-01 J Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-08-06 2020-09-01 F Nursing and Physician Services Deficiencies Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    2020-08-06 2020-09-01 G Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-10-23 2019-11-19 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2019-10-23 2019-11-19 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    2019-10-23 2019-11-19 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-10-23 2019-11-19 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-10-23 2019-11-19 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-10-23 2019-11-19 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-10-23 2019-11-19 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2019-10-23 2019-11-19 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-23 2019-11-19 E Environmental Deficiencies Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Fines

    Fine Date Fine Amount
    2017-10-11 $52,100
    2018-05-25 $80,976
    2020-08-06 $53,047
    2020-12-16 $9,750
    2021-04-01 $13,504
    2021-04-01 $20,775
    2021-08-25 $15,000
    2021-08-25 $9,750
    2022-06-30 $203,890

    Denials

    Denial Date Payment Denial Days
    2017-10-11 13
    2020-08-06 45

    What is in the Neighborhood

    General Area Overview
    • The closest city is Forest Hills which is 7.2 miles away and has a population of 25,867 (mid sized town).
    • The average income is $80,603, which is high compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 25
      • Average Temperature: 50.1
      • Day Breakdown: The area gets 150 days of rain, 57 days of snow and 157 days of sun
      • Precipitation: 1.8 inches a year

    Health and Safety Overview
    • The crime rate is 3.75 per 100 people which is average compared to other cities.
      • Violent Crime: 1.09 incidents per 100 people
      • Property Crime: 1.74 incidents per 100 people
      • Drug-Related Crime: 0.15 incidents per 100 people
    • The average life expectancy in zip code is 79.67 years old, which is high compared to other zip codes.
    • Air Quality: Good Days 129.0, Moderate Days 49.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Meijer
    1.2 miles away
    Ada Market
    6.8 miles away
    Harvest Health Foods
    7.7 miles away
    Walmart Supercenter
    8.7 miles away
    ALDI
    9.7 miles away

    None Found

    Bus Stations

    44th & Brockton
    11.1 miles away
    29th & Lake Eastbrook
    11.5 miles away
    Kentwood Station - Woodland
    12.1 miles away
    Walma at Kentwood City Hall
    13.1 miles away
    Mercy Health
    15.9 miles away

    Banks

    Chase
    6.9 miles away
    Fifth Third Bank
    7.0 miles away
    Bank of America
    8.1 miles away
    Macatawa Bank
    8.3 miles away
    PNC Bank
    9.2 miles away

    Hospitals

    Forest View Hospital
    10.5 miles away
    Blodgett Hospital
    13.7 miles away
    Sparrow Ionia Hospital
    14.3 miles away
    Spectrum Health Long-Term Care
    14.6 miles away
    Mercy Health Saint Mary's
    15.7 miles away

    Pharmacies

    Walgreens
    1.1 miles away
    Leppinks Pharmacy
    12.7 miles away
    Rite Aid
    13.1 miles away
    Grand Valley Pharmacist
    13.2 miles away
    CVS
    14.3 miles away

    Dentists

    Flat River Family Dentistry
    17.2 miles away
    Dr. Zachary Pyles, DDS
    17.3 miles away
    616 Dental Studio West Side
    17.4 miles away
    Mansfield Family Dentistry: Dr. Bryton Mansfield DDS
    18.4 miles away
    Roedema Kenneth J DDS
    18.5 miles away

    Parks

    Creekside Park
    0.1 miles away
    Richards Park
    0.4 miles away
    Stoney Lakeside Park
    0.5 miles away
    Recreation Park
    0.6 miles away
    Grand River Riverfront Park
    0.9 miles away

    None Found

    Shopping

    Centerpointe Mall
    11.5 miles away
    Woodland Mall
    12.0 miles away
    Fulton Street Farmer’s Market
    14.8 miles away
    Tanger Outlet Mall
    18.4 miles away
    RiverTown Crossings
    20.8 miles away

    Culture

    Frederik Meijer Gardens Amphitheater
    12.3 miles away
    Matthews Performing Arts Center
    12.9 miles away
    LaFontse Gallery
    15.2 miles away
    Spectrum Theater
    16.0 miles away
    Dog Story Theater
    16.0 miles away

    Restaurants

    Jet's Pizza
    2.0 miles away
    Bricks Pizza
    6.1 miles away
    The Gathering Place Restaurant
    7.7 miles away
    Vitale's of Ada
    8.0 miles away
    Mike's Pizzeria and Tavern
    8.5 miles away

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    Google map of The Laurels Of Kent

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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