The Lamp Memory Care Center

Positive Reviews:

• Many reviewers praise the facility for its cleanliness, amazing staff, and the high level of care provided to residents.
• Staff members, including those in higher positions, are noted for their willingness to assist with residents, demonstrating a team-oriented approach.
• The facility offers a range of activities and is described as a great memory care center, particularly for those with dementia/Alzheimer's.
• Homemade food and a welcoming atmosphere for family and friends are highlighted as key benefits.
• Several reviewers would highly recommend the facility to others, citing it as a caring and supportive environment for loved ones.

Negative Reviews:

• One review details a negative experience, mentioning significant weight loss, abuse from other residents, and a lack of appropriate staff training and care, particularly for Alzheimer's patients.
• Concerns about staff being overworked, with mentions of long shifts and a high turnover rate.
• Some reviewers criticize the facility for poor staff behavior, including bullying among staff and towards residents, and a lack of responsiveness from management to concerns raised.
• There are allegations of mismanagement and dishonesty, with serious accusations regarding the neglect of resident care leading to adverse outcomes.

Conclusion:

While many reviews highlight the facility's caring staff, clean environment, and quality care, there are significant concerns raised about management, staff behavior, and the adequacy of care for residents with severe conditions. Prospective clients may want to consider these mixed reviews carefully.