📞 Call for pricing and availability: (800) 780-8101

The Hills Post Acute

1800 Old Tustin Ave., Santa Ana, CA 92705

Memory Care Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(714) 835-4900

Estimated Pricing

Studio
Estimated $5,625

Price Comparison

  • Average City Price: $5,726
  • Average State Price: $5,647
  • Average National Price: $5,673


  • The Hills Post Acute Description

    At The Hills Post Acute, our talented and focused staff will work with you, your family, and your healthcare provider, to create a comprehensive and effective care and treatment plan.

    Our welcoming smiles will tell you that The Hills of Santa Ana is a place to regain your strength and mobility and a place you can call home.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Santa Ana

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Santa Ana

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Santa Ana


    Community Reviews

    9.4
    The Hills Post Acute
    Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

    Ranking

  • Ranking in City: 4 out of 24 communities in Santa Ana
  • Ranking in State: 519 out of 3259 communities in CA
  • Care A


    Employee Reviews

    6.2
    Ensign Services
    Based on My Caring Plan's proprietary scoring, including 558 reviews across the web

    The following insights are from employees that work in California

    Employee Pay B

    Employee Staff B

    Employee Culture B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Staff at Hills Post Acute are highly praised for their dedication and love towards residents, forming special bonds.
    • Employees have been commended for their hard work, especially during the pandemic, going above and beyond in their duties.
    • Family members have noted the kindness and professionalism of the CNAs and nurses, appreciating the care provided to their loved ones.
    • Significant improvements in management and the quality of nursing care have been observed since a change in ownership.
    • The facility is described as clean, friendly, and beautiful, with a caring and loving staff towards every resident.
    • Rehabilitation services and the overall environment are highly recommended by visitors and family members.

    Negative Reviews:

    • Concerns have been raised about the lack of proper care and attention to health care needs, including safety concerns for residents at risk of falling.
    • Issues with missing personal items and cleanliness have been reported, leading to dissatisfaction among family members.
    • A former employee expressed dissatisfaction with the lack of proper training, support, and respect from the management, highlighting issues with patient care and safety.

    Overall:

    The Hills Post Acute facility receives mixed reviews, with many praising the staff's dedication and the quality of care, while others raise serious concerns about management, training, and resident safety. Prospective clients and employees are encouraged to consider both the positive and negative feedback.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Physical Therapists (PT)

    Physical Therapy Assistants (PTA)

    Occupational Therapists (OT)

    Certified Occupational Therapy Assistants (COTA)

    Speech and Language Pathologists

    Rehab Aide/Technicians


    Activities

    Art

    Therapists

    Games

    Variety Of Activities

    Excursions



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 5
    Short-term quality measure rating: 3


    Nursing Home Overview

    Participation date: Dec. 1, 2000
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 174
    Total current residents: 160
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 17
    Number of substantiated complaints: 22
    Number of payment denials: 0
    Number of fines: 0
    Total cost of fines: $0


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-10-18 2021-11-02 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2021-10-18 2021-11-02 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2021-10-18 2021-11-02 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-10-18 2021-11-02 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-10-18 2021-11-02 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.
    2021-10-18 2021-11-02 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2021-04-13 2021-04-26 D Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2021-04-13 2021-04-26 D Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2021-04-13 2021-04-26 D Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2021-04-13 2021-04-26 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2021-04-13 2021-04-26 D Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2021-04-13 2021-04-26 D Smoke Deficiencies Have properly installed hallway dispensers for alcohol-based hand rub.
    2021-04-13 2021-04-26 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-04-13 2021-04-26 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-04-13 2021-04-26 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-08-20 2019-09-23 D Emergency Preparedness Deficiencies Provide primary/alternate means for communication.
    2019-08-20 2019-09-23 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-08-20 2019-09-23 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-08-20 2019-09-23 D Miscellaneous Deficiencies Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    Fines

    Fine Date Fine Amount
    2019-07-09 $6,923
    2020-02-27 $35,510
    2020-07-24 $9,750

    What is in the Neighborhood

    General Area Overview
    • The closest city is Tustin which is 1.2 miles away and has a population of 80,583 (large town).
    • The average income is $128,491, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 80
      • Low Temperature: 61
      • Average Temperature: 70.3
      • Day Breakdown: The area gets 54 days of rain and 310 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 30.8 years old, very low compared to other cities.
    • 1.41% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 45.61% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 7% Asian, 1% Black or African-American, 55% Hispanic or Latino, and 34% White.

    Health and Safety Overview
    • The average life expectancy in zip code is 81.66 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 99.0, Moderate Days 77.0, Unhealthy for Sensitive Groups Days 4.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Albertsons
    0.2 miles away
    Superior Grocers
    0.4 miles away
    Stater Bros.
    0.5 miles away
    Sprouts Farmers Market
    1.5 miles away
    Grocery Outlet
    1.7 miles away

    Transportation

    Santa Ana
    1.3 miles away
    Orange
    2.2 miles away

    Bus Stations

    Discovery Science Center
    1.9 miles away
    Westfield MainPlace Mall
    2.1 miles away
    7266
    2.8 miles away
    7298
    2.9 miles away
    7265
    3.0 miles away

    Banks

    Bank of America
    0.1 miles away
    Wells Fargo
    0.3 miles away
    Farmers & Merchants Bank
    0.4 miles away
    Chase
    1.5 miles away
    Citibank
    1.5 miles away

    Hospitals

    Orange County Global Medical Center
    0.3 miles away
    Nexus Children's Hospital
    1.5 miles away
    Chapman Global Medical Center
    1.9 miles away
    Saint Joseph Hospital
    2.0 miles away
    Children's Hospital of Orange County
    2.1 miles away

    Pharmacies

    Santa Ana Tustin Compounding Pharmacy
    0.6 miles away
    CVS Pharmacy
    1.6 miles away
    Walgreens
    1.7 miles away
    Rite Aid
    1.9 miles away
    Bristol Medical Pharmacy
    4.5 miles away

    Dentists

    Western Dental & Orthodontics
    0.9 miles away
    Grand Family Dental center
    0.9 miles away
    E.C.O. Dental
    1.9 miles away
    Universal Dental
    2.1 miles away
    Orange County Dental Care
    2.6 miles away

    Parks

    Portola Park
    0.4 miles away
    Santa Ana
    0.4 miles away
    Mabury Park
    0.5 miles away
    Cabrillo Park
    0.6 miles away
    Saddleback View Park
    0.9 miles away

    Places of Worship

    Mission San Juan Capistrano
    20.3 miles away
    First Congregational Church
    20.7 miles away

    Shopping

    MainPlace Mall
    2.0 miles away
    Tustin Plaza
    3.1 miles away
    Cameo Center
    3.8 miles away
    Anaheim GardenWalk
    5.2 miles away
    South Coast Plaza
    5.6 miles away

    Culture

    The Frida Cinema
    1.9 miles away
    Yost Theater
    1.9 miles away
    Peforming Arts Center PAC
    4.0 miles away
    City National Grove of Anaheim
    4.0 miles away
    Amphitheater
    4.2 miles away

    Restaurants

    Philly's Best
    0.1 miles away
    Ami Sushi
    0.1 miles away
    Benjies
    0.1 miles away
    Knowlwood
    0.1 miles away
    Class 302
    0.1 miles away

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    Google map of The Hills Post Acute

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




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