📞 Call for pricing and availability: (800) 780-8101
The Highlands
30 Governors Way, Topsham, ME 04086
For Pricing & Availability
(800) 780-8101To Reach a Resident
(207) 725-2650Pricing Details
This detailed pricing information was obtained directly from the Director of Community Relations at The Highlands via email on March 13, 2024.
The Highlands – Assisted Living / Memory Care Community
Rates Effective 11/1/2023 *
The Community may apply the following Ancillary Service Charges to your Account Statement:
| POSSIBLE CHARGES | FEE / COST | NOTES |
|---|---|---|
| Guest Suite | $125.00 per Day | Per night – one daily meal included per guest |
| Respite Stay | $425.00 per Day | Meals included; Weekly Housekeeping included; Personal Care assistance included |
| Apartment Transfers | $2,000.00 | Resident request to transfer; Does not include furniture move or other moving associated fees |
| Pet Fee Deposit | $500.00 | One-time fee per Pet, non-refundable |
| Pet Fee Monthly Service Charge | $25.00 Per Month | |
| Pet Fee Care Charge | TBD | Per Pet per Month – Pet Care Plan to establish monthly cost ($40.00/hour minimum) |
| Late Fee | 1.5% of Balance Due | Reference Residency Agreement |
| Returned Check Fee | $35.00 | Per any NSF, Returned ACH, or Returned Checks |
Administrative Services:
- Copy $0.25 Per Page after 5 pages
- Fax $1.00 Per Page after 5 pages
- Notary Service Suggested RAF Donation $10.00 Per document based upon availability
Dining Charges:
- Guest Meals Breakfast $10.00
- Lunch $15.00
- Dinner $20.00
- Special Event Meals $25.00 – $50.00 Price to be determined by event
- Thickened Liquids for Special Diets (for product and preparation) $12.00 per Day
- Modified Food Textures for Special Diets (for product and preparation) $12.00 per Day
- Room Service Delivery $8.00 per Delivery
- Reusable Meal To-Go Containers $10.00 One-time fee per container (for take-out service)
- Disposable Meal To-Go Containers $5.00 One-time fee per meal per person (for take-out service)
- Catered Events Prices vary depending upon event Please contact Dining Services Director for details
Transportation Services:
- Scheduled Transportation Complimentary
- Personal Transportation $3.50 per Mile/ $15.00 Minimum Charge
- Associate Escort to Medical Appointments $30.00 per hour Must be scheduled 48 hours in advance; Transportation charge additional
Housekeeping Services:
- Standard Housekeeping Complimentary Reference Care Plan for details
- Additional Housekeeping Service $30.00 per Hour 1-hour minimum charge
- Unpacking/Packing Service/Apartment Organization $30.00 per Hour 1-hour minimum charge
- Carpet Cleaning $40.00 per Hour 1-hour minimum charge
- Standard Laundry Service Complimentary Reference Care Plan for details
- Additional Laundry Service (per Load) $10.00 Price also applied to Winter/Summer clothes change over
Maintenance Services:
- Standard Maintenance Service Complimentary All physical plant repairs are complimentary
- Additional Maintenance Service $40.00 per Hour 1⁄2 hour minimum charge for repairs of resident personal property (furniture assembly, TV mounting, etc.)
- Replacement Lock Set $40.00 per Hour 1-hour minimum charge plus cost of Lock Set
- Replacement Key, Fob, Key Card, or Mailbox Key $50.00 per Key or Device Includes $20.00 Postmaster Fee
- Monthly Pendant Charge $30.00
- Pendant Replacement $175.00 If lost or damaged
- Pendant Not returned at time of Move Out $175.00
- Telephone/Cable/Internet Package $75.00
- IT Assistance $40.00 per Hour TV, WIFI, Computer Set Up, etc.
Wellness Services:
- Non-Preferred Pharmacy $500.00 per Month Reference Care Plan for details
- Long Term Care Insurance Paperwork Prep $50.00 per Month Reference Residency Agreement for details
- Personal Care Program/Case Management $75.00 Please contact Wellness Director for details
Levels of Care:
- Level 1 Prices Vary Reference Residency Agreement and Care Plan for details
- Level 2 Prices Vary Reference Residency Agreement and Care Plan for details
- Level 3 Prices Vary Reference Residency Agreement and Care Plan for details
- Level 4 Prices Vary Reference Residency Agreement and Care Plan for details
- Level 5 Prices Vary Reference Residency Agreement and Care Plan for details
- Level 6 Prices Vary Reference Residency Agreement and Care Plan for details
- Other: Prices Vary Reference Residency Agreement and Care Plan for details
Life Enrichment Services (Contact Life Enrichment Director for Details):
- Personal Training Prices Vary Please contact Fitness Director for details
- Resident Trip Event Tickets/Excursions, etc. Prices Vary Please contact Life Enrichment Director for details
* Rates Subject to change. Contact Business Office for updated Schedule.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Director of Community Relations at The Highlands via email on March 13, 2024.
Overview of Staff and Training
Our staff includes RNs, CRMAs, CNAs, and caregivers, all of whom operate with active licenses and are current with their certification qualifications. We provide additional on-the-job training and continuing education requirements for all staff. While caregivers may not hold certifications, many are pursuing educational programs to obtain their CNA or RN licenses. Our kitchen staff are SafeServe certified.
Safety and Well-being Measures
Residents have access to call pendants for assistance, in addition to regularly scheduled care. They have lockable doors with keys, and the front door is locked after hours (residents have keys). Staff undergo criminal background checks, and we have safeguards with our pharmacy partner to ensure safe medication delivery.
Resources for Transitioning Residents
We recommend full-service moving companies and offer problem-solving advice for individual situations. We encourage future residents to join meals and events to assimilate into the community. Existing residents provide support to newcomers in understanding and connecting with others.
Dining Experience
Our dining offers self-seating with a full breakfast complement, and for lunch and supper, a choice of soup and two entrees, among other meal choices. The kitchen accommodates standard requests, and snacks are available anytime. Residents have the freedom to choose their meals, even if choices are not always the healthiest.
Addressing Complaints and Issues
For details on our complaint and issue resolution process, please refer to page 13 and Appendix C on page 20 of the attached lease.
Cost of Living
Living costs range from $8,505 to $12,505 per month, depending on the level of care required by the resident.
Communication with Residents' Families
We maintain an open door policy, providing contact information for the care team to all family members indicated at move-in. We typically communicate with one appointed family member but encourage all family members to be actively involved in their loved one's life.
Short-term or Respite Stays
We offer short-term stays of 15 days or more in a fully furnished apartment for $425 per day, subject to availability.
Pet-Friendly Community
Yes, we are pet-friendly, with the condition that pets are house trained, up to date with vaccinations, and suitable for community life.
Waitlist Information
We do not have a waitlist but operate on limited availability.
Vaccination Availability
We collaborate with our pharmacy partner to offer seasonal flu and COVID vaccinations to our residents.
Aging in Place
Residents can age in place as long as their care needs do not require long-term nursing home level care. We support the use of hospice or palliative care when appropriate.
Friendship Cove and Cadigan Lodge at The Highlands: Assisted Living Services
Friendship Cove and Cadigan Lodge at The Highlands both offer assisted living in private one-bedroom apartments with six levels of care. The monthly rent for these accommodations ranges from $8,505 to $12,505. This comprehensive fee includes a wide array of services and amenities to ensure a comfortable and supportive living environment for residents.
Included in Monthly Rent:
- Utilities: Heat, AC, electricity, basic cable, water, and sewer
- Daily trash services
- Weekly housekeeping
- Laundry services weekly or as needed
- All meals and snacks
- Emergency call button or pendant
- Complete care needs, including medication management and coordination of medical care
- 24-hour nursing services
- Access to the fitness center, which includes a heated salt water pool and fitness classes
- Concierge services at the reception desk
- Events and activities
- Weekly shopping trips
- Various other amenities and services
Not Included in Monthly Rent:
- Phone and internet services
- Salon services
- Personal transportation
- Personal care items
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Topsham
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Topsham
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Topsham
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for this senior living community highlight a range of positive experiences and a few areas for improvement. Many residents appreciate the beautiful campus, the variety of services, and the plethora of activities available, including chorale singing groups, fitness centers, movie theaters, and live music programs. The community is praised for its well-maintained facilities, professional yard work, and house cleaning services, which contribute to an easy and enjoyable living experience.
Residents have had great experiences with the maintenance team, noting quick and efficient service. The memory care unit is described as bright and cheerful, with caring staff. Employees of the community, including servers and management, are commended for their kindness and dedication to putting residents first. The community's response to the COVID-19 pandemic, including organizing vaccination clinics and ensuring residents' safety, has been particularly appreciated.
However, there are mentions of management weaknesses and a need for advocacy for loved ones. One review noted a less than satisfactory experience regarding the level of care for a family member, suggesting some challenges with communication and follow-up. Despite this, the overwhelming majority of feedback is positive, with residents feeling safe, cared for, and part of a vibrant community. The staff's efforts during the pandemic and the sense of community fostered among residents are highlighted as significant strengths.
Overall, the reviews suggest that this senior living community offers a supportive, active, and caring environment for its residents, with a few areas for potential improvement in management and communication.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
What is in the Neighborhood
- The closest city is Topsham which is 0.9 miles away and has a population of 5,931 (very small town).
- The average income is $73,985, which is high compared to other zip codes.
- Weather
- High Temperature: 71
- Low Temperature: 27
- Average Temperature: 48.9
- Day Breakdown: The area gets 114 days of rain, 44 days of snow and 205 days of sun
- Precipitation: 1.2 inches a year
- The crime rate is 2.59 per 100 people which is low compared to other cities.
- Violent Crime: 0.74 incidents per 100 people
- Property Crime: 1.39 incidents per 100 people
- Drug-Related Crime: 0.09 incidents per 100 people
- The average life expectancy in zip code is 79.89 years old, which is high compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 10.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Hannaford
1.2 miles awayShaw's
2.2 miles awayWalmart Supercenter
2.9 miles awayBrackett's Market
7.3 miles awayBow Street Market
8.5 miles awayTransportation
Brunswick
1.3 miles awayBus Stations
Maine St + School St
1.1 miles awayMaine St + Everett St
1.1 miles awayBrunswick Train Station
1.3 miles awayBrunswick Train Station I/B
1.3 miles awayBath Rd + 3 Bath Rd
1.3 miles awayBanks
Bangor Savings Bank
0.8 miles awayNorway Savings Bank
0.9 miles awayCamden National Bank
1.0 miles awayBank of America
1.0 miles awayPeople's United Bank
1.0 miles awayHospitals
Parkview Adventist Medical Center
2.3 miles awayMid Coast Hospital
3.7 miles awaySaint Marys Regional Medical Center
16.8 miles awayCentral Maine Medical Center
17.4 miles awayPharmacies
Rite Aid
1.0 miles awayCVS Pharmacy
2.2 miles awayWalgreens
6.5 miles awayThe Medicine Shoppe
16.8 miles awayBedard Pharmacy
17.8 miles awayDentists
Brunswick Dental Health Associates
2.0 miles awayAlta Dental of Maine
11.0 miles awayForest Falls Dental
14.2 miles awayThe Art of Dentistry
16.0 miles awayAuburn Family Dental
19.2 miles awayParks
Topsham Fairgrounds
0.0 miles awayPinette’s Landing
0.5 miles awayMerrymeeting Dog Park entrance
0.6 miles awayAndroscoggin Riverwalk Park
0.6 miles away250th Anniversary Park
0.7 miles awayNone Found
Shopping
Tontine Mall
1.0 miles awayMerrymeeting Plaza
2.2 miles awayCook's Corner Mall
2.5 miles awayLewiston Mall
16.3 miles awayAuburn Mall
18.9 miles awayCulture
Icon Contemporary Art
0.8 miles awayWish Theater
1.3 miles awayMemorial Hall - Pickard Theater
1.3 miles awayOrion Performing Arts Center
1.3 miles awayChocolate Church Arts Center
7.1 miles awayRestaurants
Sea Dog Brewing Co
0.6 miles awayChinatown
0.6 miles awayKopper Kettle
0.7 miles awayFrontier Cafe
0.8 miles awayBangkok Garden
0.8 miles awayGet exact pricing & check availability
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