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The Hearth At Greenpoint Senior Living
150 Old Liverpool Road, Liverpool, NY 13088
For Pricing & Availability
(800) 780-8101To Reach a Resident
(315) 401-4998Pricing Details
This detailed pricing information was obtained directly from the SENIOR LIFE ADVISOR at The Hearth At Greenpoint Senior Living via email on March 15, 2024.
Pricing
For our pricing, our rates start at $3,865 per month for an independent studio and can go all the way up to $4,995 per month for an independent two-bedroom. We do offer add-on services for our assisted living program, which range in price from an extra $737 per month to $1,700 per month.
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the SENIOR LIFE ADVISOR at The Hearth At Greenpoint Senior Living via email on March 15, 2024.
Our Care Staff
In our community, we have CNAs, LPNs, and nurses (no RNs) as our care staff. They are required to go through a new hire orientation and monthly trainings as a group, as well as personal training videos each month.
Safety and Well-being Measures
For the measures to help protect the safety and well-being of our residents, we have locked doors and a front desk with a concierge to follow protocol with sign-in processes. For health reasons, we are licensed by the Department of Health so we keep in close contact with them regarding their masking policies and suggestions to help keep everyone safe. We also run fire drills each quarter, as well as elopement drills to make sure that our staff is familiar with what to do in case these circumstances arise.
Transition to the Community
For a residents’ transition to the community, we have resident ambassadors to help guide them. These would be residents who have been here for a long time that know the community to help show them the ropes to their new home.
Transportation and Activities
Transportation is included for activities (i.e., Trips to Wegmans, shopping, lunch bunch, etc.) and doctor’s appointments (arranged through their Care Manager).
Dining Experience
We have one dining where we serve all three meals a day. The meals are served restaurant-style and the orders are taken when the resident sits down for a meal, not the day before. You can also choose to pick up your food and bring it back to your apartment as well for no extra cost.
Handling Complaints
If the resident has a complaint, we ask them to bring it to a supervisor (either a Care Manager or our Executive Director) so they can properly handle it. If it’s something that needs to be escalated to the Department of Health, our Executive Director will inform them, or the family can do so on their own.
Communication with Families
We communicate with the residents’ families quite frequently, usually through the Care Manager, as they are the ones seeing your loved one every day. In news of happenings around the building and announcements, those are sent out weekly by our Executive Director.
Leasing and Stays
We do not offer short-term stays. However, our leases are month-to-month so if a need arises where someone has to or wants to move out, they just have to give a 30-day notice.
Pet Policy
Yes, we accept cats and small dogs (weight limit of 30 pounds). The resident MUST be able to handle the pet themselves, including cleaning up litter, walking outside, feeding, etc.
Vaccination Clinics
Yes, we do offer Covid vaccination and flu vaccination clinics in our community every year!
Living Options
Yes, we can provide Independent Living up to Enriched/Assisted Living here on our campus. If their care levels increase to a need that we can no longer accommodate, they would not be able to stay in our community. When they start to move up in our levels of care that we provide, they do NOT have to move rooms…they can stay right where they are! We offer Independent and Assisted Living options here, in the form of studios, one bedrooms, and two bedrooms.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Liverpool
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Liverpool
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many families report great peace of mind and satisfaction with the care their loved ones receive, highlighting the staff's attentiveness, professionalism, and warmth.
- Residents enjoy high-quality food, excellent care, and a welcoming atmosphere that helps them adjust to assisted living.
- Staff across various roles, including aides, nurses, chefs, and maintenance personnel, are praised for treating residents with dignity and making them feel at home.
- The Hearth at Greenpoint is commended for its lovely rooms, friendly staff, and the overall environment that makes residents feel good about their stay.
- Specific staff members are mentioned for going above and beyond in making residents and their families feel welcomed and cared for, contributing to a positive transition and living experience.
Negative Reviews:
- Some reviews express serious concerns about the quality of care, including unqualified staff, medication management errors, and neglect.
- There are complaints about the facility being understaffed, leading to neglect, abuse, and risks to residents' safety and well-being.
- Management is criticized for prioritizing profit over care, being unresponsive to concerns, and failing to hold themselves accountable for errors.
Mixed Feedback:
- While many reviews are overwhelmingly positive, praising the staff and the care provided, a few reviews raise significant concerns about the quality of care and management practices.
- The majority of feedback highlights a supportive and caring environment, but the negative experiences shared indicate potential areas for improvement in staffing and management accountability.
Reviews
There are currently no reviews that were left on My Caring Plan
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The Hearth At Greenpoint Senior Living Videos
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Health
Services
Activities
Community Amenities
Dining
What is in the Neighborhood
- The closest city is Mattydale which is 2.0 miles away and has a population of 6,446 (very small town).
- The average income is $60,132, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 26
- Average Temperature: 49.9
- Day Breakdown: The area gets 167 days of rain, 75 days of snow and 121 days of sun
- Precipitation: 2.1 inches a year
Click the button above to explore the neighborhood
Supermarkets
Tops
1.8 miles awayNichol's Supermarket
1.9 miles awayALDI
2.1 miles awayLombardi's Fruits and Imports
2.3 miles awaySave-A-Lot
2.4 miles awayTransportation
Syracuse
0.7 miles awayNew York State Fair
2.6 miles awayBus Stations
Regional Transportation Center
0.7 miles awayFlixBus Syracuse
0.8 miles awayCentro
2.0 miles awayA4
3.1 miles awayB12
3.1 miles awayBanks
Chase
0.8 miles awayM&T Bank
0.9 miles awaySolvay Bank
1.9 miles awayKeyBank
2.0 miles awayVisions Federal Credit Union
2.5 miles awayHospitals
Saint Josephs Hospital Health Center
2.3 miles awayRichard H. Hutchings Psychiatric Center
3.2 miles awayUpstate University Hospital
3.5 miles awayUpstate University Hospital Emergency Room
3.5 miles awayCrouse Hospital
3.5 miles awayPharmacies
Kinney Pharmacy
1.3 miles awayTops Pharmacy
1.8 miles awayRite Aid
2.3 miles awayKinney Drugs
2.3 miles awayC&J's Northside Pharmacy
2.8 miles awayDentists
Margaret Madonian DDS
1.9 miles awayGary R Schopfer DDS
1.9 miles awayButternut Family Dentistry
2.0 miles awayDental Arts Group
2.2 miles awayGrant Blvd. Dental
2.3 miles awayParks
Onondaga Lake Park
0.1 miles awayFirst Ward Cemetery
1.2 miles awayWashington Square Park
1.2 miles awayPrimrose Park
1.2 miles awaySunflower Park
1.3 miles awayNone Found
Shopping
Destiny USA
0.8 miles awayVillage Mall
1.9 miles awayShop City
3.0 miles awayMarshall Square Mall
3.6 miles awayGlenn Crossing Plaza
3.7 miles awayCulture
Lakeview Amphitheater
2.2 miles awayOpen Hand Theater
2.2 miles awayThe Warehouse Gallery
2.6 miles awayLa Casita Cultural Center
2.7 miles away601 Tully
2.8 miles awayRestaurants
Ichiban Japanese Steakhouse
0.3 miles awayTully's
0.7 miles awayDenny's
0.8 miles awayThe Market Diner
0.8 miles awayGardenview Diner
1.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NY. It is a large-sized community with 139 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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