📞 Call for pricing and availability: (800) 780-8101

The Hallmark

4718 Hallmark Dr, Houston, TX 77056

Assisted Living Memory Care Nursing Home Skilled Nursing
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(713) 622-6633


Price Comparison

  • Average City Price: $3,402
  • Average State Price: $3,287
  • Average National Price: $3,754



  • Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Houston

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Houston

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Houston

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Houston


    Community Reviews

    6.6
    The Hallmark
    Based on My Caring Plan's proprietary scoring, including 33 reviews across the web

    Ranking

  • Ranking in City: 168 out of 205 communities in Houston
  • Ranking in State: 2392 out of 2716 communities in TX
  • Facility and Grounds B

    Care A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    The reviews for this senior living community are mixed, with some highlighting excellent care and a beautiful environment, while others express significant concerns.

    • Several reviewers praise the community for its caring staff, beautiful facilities, and the high level of care provided to residents, including those in memory care.
    • One review appreciates the community for making significant adjustments to accommodate their parents, providing a comfortable and homely environment.
    • Positive remarks also include the professionalism of the staff, the quality of meals, and the range of activities available for residents.
    • However, there are serious complaints about noise, poor customer service, and allegations of racial discrimination in accepting residents.
    • Concerns were raised about the community's financial practices, specifically regarding the handling of deposits after a resident's death.
    • Some reviews criticize the quality of food and the overall decline in services compared to previous years.
    • There are also complaints about the treatment of employees and vendors, including issues with payment and workplace culture.

    Overall, while some find the Hallmark to be a caring and beautiful place for their loved ones, others urge caution due to their negative experiences ranging from service quality to serious allegations of discrimination and financial mismanagement.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    24-hour skilled nursing care

    Complete therapy services

    Personal care


    Services

    Housekeeping

    Assistance with activities of daily living


    Activities

    A full range of recreational, fitness, and social activities


    Community Amenities

    Beauty and barber services


    Room Amenities

    Private resident rooms with private balconies


    Dining

    Three meals per day

    Delicious, nutritious meals


    Transportation

    Scheduled transportation



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 5
    Health inspection rating: 3
    Staffing rating: 5
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: May 26, 2017
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 32
    Total current residents: 25
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $21063


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-06-02 2021-06-25 E Smoke Deficiencies Provide properly protected cooking facilities.
    2021-06-02 2021-06-25 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-06-02 2021-06-25 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2020-03-04 2020-03-27 E Services Deficiencies Have properly installed electrical wiring and gas equipment.

    Fines

    Fine Date Fine Amount
    2019-02-15 $24,830
    2020-12-08 $9,750
    2021-06-03 $10,655
    2021-06-03 $9,750
    2022-02-21 $658

    Denials

    Denial Date Payment Denial Days
    2019-02-15 36

    What is in the Neighborhood

    General Area Overview
    • The closest city is West University Place which is 2.7 miles away and has a population of 15,741 (small town).
    • The average income is $365,665, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 56
      • Average Temperature: 73.9
      • Day Breakdown: The area gets 206 days of rain, 0 days of snow and 157 days of sun
      • Precipitation: 3.1 inches a year

    Demographic Overview
    • The median age is 32.6 years old, low compared to other cities.
    • 3.13% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
    • 30.29% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 5% Asian, 16% Black or African-American, 32% Hispanic or Latino, and 44% White.

    Health and Safety Overview
    • The crime rate is 9.7 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.92 incidents per 100 people
      • Property Crime: 5.57 incidents per 100 people
      • Drug-Related Crime: 0.42 incidents per 100 people
    • The average life expectancy in zip code is 77.95 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 64.0, Moderate Days 138.0, Unhealthy for Sensitive Groups Days 9.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Whole Foods Market
    0.2 miles away
    Randalls
    0.4 miles away
    Central Market - H-E-B
    1.1 miles away
    San Felipe H-E-B
    1.6 miles away
    Costco
    1.6 miles away

    None Found

    Bus Stations

    Four Oaks (Southbound)
    0.1 miles away
    Four Oaks (Northbound)
    0.1 miles away
    San Felipe (Northbound)
    0.2 miles away
    Uptown Park (Southbound)
    0.2 miles away
    San Felipe (Southbound)
    0.2 miles away

    Banks

    Wells Fargo
    0.1 miles away
    Iconbank
    0.1 miles away
    Prosperity Bank
    0.1 miles away
    Frost Bank
    0.2 miles away
    Chase
    0.2 miles away

    Hospitals

    Behavioral Hospital of Bellaire
    3.0 miles away
    Cornerstone Hospital Houston – Bellaire
    3.1 miles away
    West Oaks Hospital
    3.6 miles away
    Memorial Hermann Greater Heights Hospital
    4.3 miles away
    Kindred Hospital The Heights
    4.3 miles away

    Pharmacies

    Cedra Pharmacy
    0.2 miles away
    Randalls Pharmacy
    0.4 miles away
    CVS Pharmacy
    0.6 miles away
    Walgreens
    0.9 miles away
    H-E-B Pharmacy
    1.6 miles away

    Dentists

    Uptown Park Dental
    0.5 miles away
    BLVD Dentistry and Orthodontics
    0.7 miles away
    Tanglewood Dental
    1.2 miles away
    Briargrove Smiles Dentistry
    1.7 miles away
    Dental Art
    1.9 miles away

    Parks

    Four Oaks Place
    0.2 miles away
    Post Oak Park
    0.2 miles away
    Penwell Tower Park
    0.2 miles away
    Amegy Tower Park
    0.3 miles away
    The Park on San Felipe
    0.3 miles away

    None Found

    Shopping

    The Galleria
    0.8 miles away
    Shops at Arrive
    2.5 miles away
    The Plaza @ Hillcroft and Harwin
    3.3 miles away
    Heights Mercantile
    4.2 miles away
    PlazAmericas Mall
    4.4 miles away

    Culture

    Wildfish Theatre
    0.1 miles away
    Houston Improv
    2.4 miles away
    Magic Island
    3.0 miles away
    Main Street Theater
    3.4 miles away
    Stages Theatre
    3.6 miles away

    Restaurants

    Craft F&B
    0.1 miles away
    Willie G's Seafood
    0.1 miles away
    Mastro's Steakhouse
    0.1 miles away
    Berryhill Baja Grill
    0.1 miles away
    True Food Kitchen
    0.3 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of The Hallmark

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.




    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More