📞 Call for pricing and availability: (800) 780-8101
The Guest House Skilled Nursing And Rehabilitation
9225 Normandie Drive, Shreveport, LA 71118
For Pricing & Availability
(800) 780-8101To Reach a Resident
(318) 686-0515Estimated Pricing
Price Comparison
The Guest House Skilled Nursing And Rehabilitation Description
The Guest House Skilled Nursing And Rehabilitation is a community that offers assisted living, memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 9.1 miles outside Bossier City, Louisiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.2 out of 10 making it the 25th highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Shreveport
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Shreveport
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Shreveport
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Shreveport
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews highlight negative experiences with staff attitudes, professionalism, and care quality. Complaints include unprofessional behavior, lack of compassion, and inadequate attention to residents' needs.
- Issues with the facility's administration are mentioned, including accusations of racism, unprofessionalism, and prioritizing profit over patient care.
- Some reviewers express dissatisfaction with the cleanliness and maintenance of the facility, as well as the quality of food provided to residents.
- There are reports of residents experiencing neglect, such as not being attended to in a timely manner, and in some cases, suffering from injuries or poor hygiene.
- However, there are also positive reviews praising certain aspects of the facility, including the care provided by some staff members, the effectiveness of the therapy team, and the overall experience at specific locations like The Guest House. These reviews mention attentive and caring staff, successful rehabilitation stories, and a welcoming environment for residents.
- One review specifically thanks the staff for their care during an evacuation situation, highlighting the facility's ability to provide for residents under challenging circumstances.
Overall, the reviews present a mixed picture, with significant concerns about staff behavior and care quality alongside positive feedback about certain staff members and the facility's ability to provide a supportive environment for some residents.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Aug. 1, 1996
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 177
Total current residents: 124
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 3
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $121615
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-09 | 2022-04-08 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-03-09 | 2022-04-08 | D | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2022-03-09 | 2022-04-08 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-09 | 2022-04-08 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-23 | 2023-03-17 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-02-23 | 2023-03-17 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-02-23 | 2023-03-17 | J | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-02-23 | 2023-03-17 | J | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2022-12-15 | 2023-01-05 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-12-15 | 2023-01-05 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-12-15 | 2023-01-05 | K | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2023-03-30 | 2023-05-12 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2023-03-30 | 2023-05-12 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-03-30 | 2023-05-12 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-03-30 | 2023-05-12 | E | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2023-03-30 | 2023-05-12 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-05-11 | 2022-06-18 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-02-24 | 2022-04-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-02-24 | 2022-04-08 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-02-24 | 2022-04-08 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-02-24 | 2022-04-08 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-02-24 | 2022-04-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-02-24 | 2022-04-08 | E | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-02-24 | 2022-04-08 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-02-24 | 2022-04-08 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-02-24 | 2022-04-08 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-02-26 | 2021-04-09 | E | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2020-10-01 | 2020-11-15 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-10-01 | 2020-11-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-10-16 | 2020-11-17 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-10-16 | 2020-11-17 | D | Resident Assessment and Care Planning Deficiencies | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. |
| 2020-10-16 | 2020-11-17 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2020-10-16 | 2020-10-29 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-08 | $650 |
| 2020-06-15 | $975 |
| 2020-10-01 | $15,000 |
| 2020-10-01 | $15,992 |
| 2022-12-15 | $27,154 |
| 2022-12-15 | $41,775 |
| 2023-02-23 | $78,470 |
What is in the Neighborhood
- The closest city is Bossier City which is 9.1 miles away and has a population of 68,094 (large town).
- The average income is $42,439, which is very low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 49
- Average Temperature: 69.2
- Day Breakdown: The area gets 169 days of rain, 1 days of snow and 193 days of sun
- Precipitation: 2.8 inches a year
- The median age is 35.2 years old, average compared to other cities.
- 7.25% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 2.87% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 55% Black or African-American, 2% Hispanic or Latino, and 39% White.
Click the button above to explore the neighborhood
Supermarkets
Brookshire's
0.2 miles awayKroger
0.4 miles awayWalmart Supercenter
1.1 miles awayWalmart Neighborhood Market
2.3 miles awaySuper 1 Foods
4.1 miles awayNone Found
Bus Stations
SporTran Southwest Transfer Hub
4.1 miles awayFlixBus Shreveport
6.5 miles awayRiverside Dr & Boomtown Casino
8.9 miles awayBanks
Community Bank of Louisiana
3.2 miles awayHome Federal Bank
8.5 miles awayHancock Whitney Bank
9.0 miles awayRegions Bank
9.8 miles awayPost Office Employees Credit Union
10.1 miles awayHospitals
Willis-Knighton South and the Center for Women's Health
0.5 miles awayLifeCare Hospitals of Shreveport
2.2 miles awayChristus Health Shreveport - Bossier
5.3 miles awayWK Pierremont Health Center
5.9 miles awayWillis-Knighton Medical Center
5.9 miles awayPharmacies
Brookshire's Pharmacy
0.2 miles awayCVS Pharmacy
0.2 miles awayWalgreens
11.1 miles awayKillions Pharmacy
16.1 miles awayNone Found
Parks
South Shreveport Park
1.0 miles awaySouthern Hills Park
1.1 miles awayCargill Park
2.0 miles awayHyde Park
2.3 miles awayReisor Playground Park
2.7 miles awayNone Found
Shopping
Mall St. Vincent
6.0 miles awayPierre Bossier Mall
10.4 miles awayBrandon Square
12.2 miles awayCulture
Amphitheater
7.2 miles awayMarjorie Lyons Playhouse
7.3 miles awayRiverview Hall
8.7 miles awayRestaurants
Applebee's
0.7 miles awayDenny's
0.7 miles awayPodnuh's Bar-B-Q
0.8 miles awayWaffle House
2.7 miles awayEl Patio Mexican Grill
4.3 miles awayGet exact pricing & check availability
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