The Gardens At Blue Ridge

Reviews of the senior living facility present a mixed picture, with some highlighting positive experiences and others expressing significant concerns. Positive comments praise the staff's attentiveness, support, and compassion, mentioning specific instances where staff members went above and beyond to provide care and support. The activities department is noted for its creativity, and some reviewers appreciate the improvements in nursing leadership and the overall care their loved ones received.

However, numerous reviews raise serious issues, including difficulties in communication with the facility, with reports of non-responsive phone lines and unreturned calls. Concerns about the physical state of the building, such as rust and mold, were mentioned alongside criticisms of the care provided, including neglect and rude treatment by the staff. Some reviewers were extremely disappointed with their experiences, citing poor conditions, lack of responsiveness, and inadequate care leading to negative outcomes for residents.

While there are instances of individual staff members being praised for their dedication and care, the overall sentiment from many reviews suggests a need for significant improvements in facility management, staff attitude, and the quality of care provided. The facility's response to these reviews and any actions taken to address the concerns raised could be crucial for future residents and their families.