📞 Call for pricing and availability: (800) 780-8101
The Friendly Home
3156 East Avenue, Rochester, NY 14618
For Pricing & Availability
(800) 780-8101To Reach a Resident
(585) 381-1600Pricing Details
This detailed pricing information was obtained directly from the Admissions Assistant at The Friendly Home via email on Feb. 13, 2024.
SKILLED NURSING UNITS
$583.00 PER DAY PRIVATE ROOM
$640.00 PER DAY PRIVATE SUITE
$561.00 PER DAY SEMI-PRIVATE ROOM
MEMORY CARE
UNIT FOR ALZHEIMER’S AND RELATED DISORDERS
$583.00 PER DAY PRIVATE ROOM
TRANSITIONAL CARE CENTER
$757.00 PER DAY
For pricing & availability call (800) 780-8101
Price Comparison
Community Insights
This detailed information was obtained directly from the Admissions Assistant at The Friendly Home via email on Feb. 13, 2024.
Do you guys currently have a waitlist?
Yes, our waitlist depends on the type of room you are looking for.
Could you share pricing and any other general information?
I have attached our room rates.
Could you provide an overview of the types of professionals on your staff and the training they undergo at your facility?
Our staff includes Doctors, Nurse Practitioners, RN’s, LPN’s, Social Workers, Recreation people, dieticians, building service people, etc. Any staff that may have contact with our Members is fingerprinted and a thorough background check done.
Could you tell me about the measures you have in place to ensure the safety and well-being of your residents?
This is too wide of a question to answer. We have staff checking on each Member on a regular basis. We have call lights available to them wherever they might be in their room. We have mats that can be put on the floor if they are at risk for falling out of bed. We do not restrain Members as per NYS regulations.
Do you offer any resources or support services to aid residents' transition into the community?
Not sure what you mean here. Our staff will help the Member become acclimated to their surroundings and provide any help they need.
Do you offer transportation services for residents?
We do not offer transportation.
Could you tell me a little about your dining experience?
Our dining services are done through our kitchen and then delivered to each dining area on trays.
What is the process that takes place if a resident has a complaint or an issue they want addressed?
They can speak with their Social Worker, aide, or nurse manager on their neighborhood.
What is your policy on communication with resident's families? How do you keep them updated about their loved ones' well-being?
We have a patient care conference 2-3 weeks after they arrive with their team to discuss how the Member is doing and what we can do differently. We also have periodic meetings to discuss their care plan. The Social Worker or Nurse Manager will also keep in touch with you, and you can reach out at any time to discuss any issues or concerns.
Do you all offer short-term or respite stays? How much does this cost?
We do not offer respite care here.
Are you all a pet-friendly community?
We welcome the visitation of any pet as long as they have their immunizations up-to-date and are good boys or girls. We have many therapy dogs that visit, and we have fish, birds, and a bunny on-site. Members are currently not allowed to have their own pets.
Are residents able to get Covid vaccination and flu vaccinations in the community?
We provide Covid and Flu vaccinations on-site.
Are residents able to age in place?
Yes, when a Member transitions from Skilled nursing to Hospice care, we will keep them in the same room and the Hospice aides will come to them.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Rochester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rochester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rochester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- A former rehab patient praised the facility for its wonderful staff and expressed gratitude towards specific members, highlighting a positive personal experience.
- Several reviews commend the facility for its great staff, nice eat-in area, and overall positive environment for both residents and employees.
- One review specifically mentions the facility's effectiveness in post-surgical care, noting the helpful staff and their role in a friend's recovery.
- Another review, from the perspective of an EMT, praises the staff's attentiveness and the well-maintained facilities, expressing trust in the care provided.
Negative Reviews:
- Concerns were raised about biweekly pay discouraging potential employees.
- Several reviews express serious concerns about resident neglect, theft, and disrespectful treatment by some staff members.
- One review specifically criticizes the quality of food, alleging that residents are sometimes served raw food.
- A visitor reported a negative experience with a receptionist who was described as unhelpful and dismissive.
Mixed Feedback:
- While many reviews highlight the caring and professional staff, concerns about specific negative behaviors and administrative issues suggest areas for improvement.
- The facility is praised for its cleanliness and the quality of care, but some reviews call for better oversight and staff training.
Reviews
There are currently no reviews that were left on My Caring Plan
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The Friendly Home Videos
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1976
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 157
Total current residents: 172
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-03-02 | 2022-04-30 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-03-02 | 2022-04-30 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2018-03-14 | 2018-04-20 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-03-14 | 2018-03-20 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2018-03-14 | 2018-04-27 | D | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
What is in the Neighborhood
- The closest city is Brighton which is 1.9 miles away and has a population of 36,609 (mid sized town).
- The average income is $134,321, which is very high compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 50.7
- Day Breakdown: The area gets 171 days of rain, 61 days of snow and 132 days of sun
- Precipitation: 2.0 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.
- The crime rate is 10.26 per 100 people which is very high compared to other cities.
- Violent Crime: 2.77 incidents per 100 people
- Property Crime: 6.59 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Tops
1.5 miles awayWegmans
1.6 miles awayEuropa Deli
1.9 miles awayAldi
2.0 miles awayVillage Fair
2.2 miles awayNone Found
Bus Stations
2654
1.6 miles away2643
1.6 miles away2700
1.7 miles away2701
1.7 miles away2639
1.9 miles awayBanks
Bank of America
1.6 miles awayESL ATM
1.6 miles awayCitizens Bank
1.7 miles awayM&T Bank
1.7 miles awayESL Federal Credit Union
2.0 miles awayHospitals
Clinton Crossings
3.5 miles awayHill Haven
3.6 miles awayWestfall Park Medical Center
3.7 miles awayRochester Psychiatric Center
4.0 miles awayHighland Hospital
4.0 miles awayPharmacies
CVS
1.8 miles awayCVS Pharmacy
2.1 miles awayRite Aid
4.2 miles awayFairport Pharmacy
4.6 miles awayNew Clinton Pharmacy
5.0 miles awayDentists
Pittsford Family Dental
2.0 miles awayLilac Family Dental
2.1 miles awayEast Ave Dentistry
2.2 miles awayFlower City Dental
2.3 miles awayDr. Stein Orthodontist
2.5 miles awayParks
Corbett's Glen Nature Park
0.3 miles awayEllison Park
0.8 miles awayKali Garden
1.1 miles awayFormer SJFC Golf Course
1.3 miles awayPanorama Valley Park
1.4 miles awayPlaces of Worship
Islamic Center of Rochester
3.9 miles awayShopping
Panorama Plaza
1.4 miles awayPittsford Plaza
1.7 miles awayWin-Jeff Plaza
3.9 miles awayFairport Village Landing
4.5 miles awayHenrietta Plaza
4.7 miles awayCulture
Nan Miller Gallery
1.6 miles awayNazareth College Arts Center
1.8 miles awayGlazer Music Performance Center
1.8 miles awayPenfield Arts Center
2.5 miles awayOFC Creations Theatre Center
3.4 miles awayRestaurants
Back Nine Grill
0.5 miles awayDining Hall
1.0 miles awayCharbroil Family Restaurant
1.6 miles awaySakura Home
1.6 miles awayMonroes
1.6 miles awayGet exact pricing & check availability
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