Call for pricing and availability: (800) 780-8101

The Fountains At Washington House

5100 Fillmore Avenue, Alexandria, VA 22311

Based on 51 reviews


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Services and Housing Options

Independent Living, Assisted Living, Nursing Home, Skilled Nursing, Rehabilitation

Estimated Pricing

Studio
Estimated $5,763
Two Bedroom
Estimated $9,531
For Pricing & Availability
(800) 780-8101
To Reach a Resident
(703) 291-0188

Find a Senior Community that Best Fits Your Needs

The Fountains At Washington House Description

The Fountains at Washington House, located in Alexandria, Virginia is a retirement community reminiscent of a stately hotel or bed and breakfast that offers Independent Living, Assisted Living, Rehabilitation & Skilled Nursing as well as Short-Term Vacation Stays on an intimate and elegant senior campus. The Fountains at Washington House is just a short walk from all the best Alexandria has to offer, including shopping, dining, entertainment and healthcare. You'll be close to Virginia Hospital Center and INOVA Alexandria Hospital for any medical needs that may arise.

Assisted Living
When you hear the words "assisted living" do your mind race to thoughts of cramped, cookie cutter apartments, stereotypical activities, boring days and care delivered on a schedule so rigid it becomes the center of your day? If you're looking for a place that offers different floor plans, interesting programs and great care tailored to your needs, then look no further! We'll work with you to make sure everything is on your schedule. Our lifestyle is one that you can enjoy without having to wait.

Dining
The Fountains at Washington House is a retirement community that has a dining experience like no other. Would you like to have three delicious meals prepared for you each day by a professional chef? You will be graciously served by friendly staff with impeccable attention to detail in your choice of dining venue. You can choose to have a cup of coffee and a quick bite at our Cherry Blossom Café or you can enjoy the elegant atmosphere of our dining room.

Price Comparison

  • Estimated Facility Price: $5,763
  • Average City Price: $3,335
  • Average State Price: $3,335
  • Average National Price: $3,394
  • Ranking

  • Ranking in City: 10 out of 11 communities in Alexandria
  • Ranking in State: 308 out of 400 communities in VA
  • Parent Organization

    The Fountains At Washington House is a member of a larger group of communities called Watermark Retirement Communities

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    Amenities
    The Fountains at Washington House offers many amenities to its residents. Located just seven miles outside of Washington D.C. in historical Alexandria Virginia, the community features a full service beauty salon and barber shop, a well stocked library with computer center and internet access, a creative arts studio, an elegant private dining room, the Cherry Blossom Café and a wellness center with state-of-the-art fitness equipment.

    Services
    The Fountains At Washington House offers a range of services to its residents. It has on-site independent living and assisted living. Residents enjoy three restaurant style meals plus snacks daily, and laundry, linen and housekeeping services are provided. Transportation, maintenance and resident care staff are available 24-hours a day, with nurses on duty around the clock. Preventative health screenings and education programs are also available, as well as catering and room service.

    Assisted Living Services and Amenities
    The Fountains At Washington House offers residents a wide range of services and amenities that are designed to make life easier. Residents are treated to three meals per day created by expert chefs, weekly personal laundry and towel service, weekly apartment cleaning, daily apartment pick up and straightening, as well as trained nursing staff available 24 hours per day. Maintenance services, transportation services and all utilities except cable TV and local phone service are also included in the package.

    Independent Living Services and Amenities
    The Fountains at Washington House offers independent living services and amenities that provide convenience and comfort. Residents have access to modern kitchens and kitchenettes with frost-free refrigerators, electric ovens and ranges, as well as ample closet space. Three meals per day are prepared to order and scheduled transportation services are available. Housekeeping and linen services are also provided, along with 24-hour maintenance services. All utilities including Wi-Fi (except cable TV and local phone service) are included.

    Health

    pulmonary rehabilitation

    dietitian

    service plans customized to your needs

    physician

    health care management and monitoring

    occupational therapy

    physical therapy

    preventative health screenings and education programs

    nursing staff

    podiatrist

    pharmacy services

    skilled nursing care

    short-term rehab

    medicare-certified

    medical director on staff

    24-hour staffing

    on-site physical, occupational, speech and pulmonary therapies

    speech therapy

    Activities

    cultural programs

    outings

    reading

    diverse wellness programs including watermark university classes

    fitness classes

    fitness programs

    tai chi

    Dining

    three meals per day

    café

    snacks

    catering

    private dining room

    Services

    room service available

    move-in coordination

    weekly personal laundry

    full service beauty salon and barber shop

    personal ambassador program

    laundry, linen and housekeeping services

    24-hour maintenance services

    weekly apartment cleaning

    housekeeping and linen services

    supportive services

    short-term stays

    scheduled transportation services

    Amenities

    a full kitchen

    fitness equipment

    creative arts studio

    computer center

    guest accommodations

    wellness center

    resident emergency response system

    wireless urgent call system

    cable tv and local phone service

    bank

    outdoor walking paths

    wi-fi internet access

    library

    kitchenettes

    ample closet space

    security

    refrigerator

    large living room

    all utilities except cable

    resident call system

    ballroom

    state-of-the-art rehabilitation equipment featuring nustep

    guest apartment

    Pets

    pet friendly

    pet-friendly community

    pet-friendly environment

    Employee Reviews for Watermark Retirement Communities in Alexandria, Virginia

    1 out of 5 stars. Based on 2 reviews

    Employees of Watermark Retirement Communities in the Alexandria, VA area have a very negative view of the company. They report that senior management only care about numbers and not employees, and cannot be trusted. The Administrator is said to yell and curse at employees, and the facility is said to be poorly run and outdated. Employees also report that the company sells growth opportunities that are not real, and that the environment is horrible and stressful. Furthermore, they say that the company cares more about money than residents and employees, and that employees are not allowed to take breaks.

    Information from Centers for Medicare & Medicaid Services

    This nursing community has been given an overall rating of 3 out of 5 stars by The Center for Medicare and Medicaid receiving 2 stars on its health inspection, 5 stars on its quality measures rating, and 4 stars on its staffing rating. Within the quality measure rating, each facility is given a short-stay rating and a long-stay rating. This facility received a 5-star short-stay rating and a 5-star long-stay rating. This nursing home is certified by Medicare and Medicaid and was first approved to provide Medicare and Medicaid services on 01/12/94 and is run by a for profit organization. It is a large-sized nursing community with 68 nursing beds. Currently, there are 36 residents within the nursing community. Be advised these resident occupancy numbers are not always up to date and are collected from the Center for Medicare and Medicaid Services website periodically. The community is a continuing care retirement community which is a community where there are multiple levels of care at a single location. Typically these communities have 3-4 levels of care including independent living, assisted living, memory care, and nursing care.

    Alerts from Centers for Medicare & Medicaid Services

    This facility has not been given a health inspection within the last 2 years. This facility has been given 15 fines by The Centers for Medicare & Medicaid Services for a total of $50,137.41. The facility has had 9 substantiated complaints reported in the last 3 years that resulted in a citation.

    Overall Ratings

    The Fountains At Washington House has a top overall rating, just slightly higher than the state average. Its health inspection rating is unfortunately in the bottom 40% of all facilities, even lower than the state average. However, its quality rating is excellent at 5 stars, and in the top 20% of all nursing homes.


    Staff Ratings

    The nursing home known as The Fountains At Washington House has a 4-star staff rating; the second highest possible. Although they are in the bottom half of facilities in terms of nursing aid staffing hours per resident per day, this number is slightly higher than the state average. However, they make up for this where Licensed Practical Nurses are concerned as they are in the top 10% of facilities in terms of LPN staffing hours per resident per day. And not only that, but their LPN staffing hours per resident per day are also higher than the state average. The RN staffing hours per resident per day at The Fountains At Washington House is also high and places them in the top 20% of facilities. Plus, their RN staffing hours per resident per day are once again higher than the state average. Furthermore, The Fountains At Washington House is within the top 10% of facilities in terms of licensed staffing hours per resident per day and their physical therapist staffing hours per resident per day is slightly higher than the state average; placing them within the top 10% for this too.


    Covid Data

    The Fountains at Washington House is a nursing home that falls in the bottom 40% of facilities in terms of resident vaccination rate. The home's resident vaccination rate of 84.9% is slightly lower than the state average. However, The Fountains at Washington House excels in staff vaccination rate, being in the top 10% of facilities with a staff vaccination rate of 100.0%. This is greater than the state staff vaccination rate of 94.9%. Unfortunately, where The Fountains at Washington House falls short again is in covid booster rate, which at 27.7%, it ranks in the bottom 10% off all nursing homes and way lower than the state average covid booster rate of 84.9%.


    Quality Measures

    The Fountain's At Washington House is a top-notch nursing home that provides excellent care for its residents. The staff is highly trained and experienced, and they are dedicated to providing the best possible care for their patients. The nursing home is in the top 10% of facilities in terms of residents whose ability to move independently worsened. The residents who received an antipsychotic medication is way lower than the state average, which is a testament to the quality of care that the nursing home provides.


    Emergency and Hospitalization Quality Measures

    The Fountains At Washington House is a nursing home that is in the top 40% of facilities in terms of short-stay residents who had outpatient emergency department visits. Even though the number of short-stay residents who had outpatient emergency department visits is lower than the state average, The Fountains At Washington House is still in the bottom 20% of facilities when it comes to short stay residents who were rehospitalized after a nursing home admission.

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    The Baileys Crossroads Area

  • Population: 23,643 (small town)
  • Average Income: $72,880 (47% of the country has a higher median income)
  • Community Distance From City Center: 1.2 miles
  • Healthcare Nearby

    Hospitals

    Inova Alexandria Hospital
    1.1 miles away
    Ballston urgent care
    3.1 miles away
    Dominion Hospital
    3.2 miles away
    Capital Caring - Halquist Memorial Inpatient Center
    3.5 miles away
    Virginia Hospital Center
    3.5 miles away

    Pharmacies

    CVS Pharmacy
    0.7 miles away
    CVS
    0.8 miles away
    Walgreens
    1.4 miles away
    C-More Drug Store
    1.7 miles away
    Rite Aid
    2.2 miles away

    Dentists

    Fairlington Dental
    0.9 miles away
    Addismile
    2.5 miles away
    Arlington dental aesthetics
    2.6 miles away
    Complete Dental
    2.7 miles away
    Dental Care
    2.8 miles away

    Essentials Nearby

    None Found

    Bus Stations

    Campus Lane East SB2
    0.1 miles away
    Campus Lane East SB
    0.1 miles away
    Braddock Road and Beauregard St
    0.1 miles away
    Campus Lane East NB2
    0.1 miles away
    Campus Lane East NB
    0.2 miles away

    Supermarkets

    Al-Amal Super Market
    0.3 miles away
    Aldi
    0.6 miles away
    Global Food
    0.8 miles away
    Super Giant
    0.8 miles away
    Leyu Market
    1.0 miles away

    Banks

    PNC Bank
    0.7 miles away
    Bank of America
    0.8 miles away
    Wells Fargo
    1.3 miles away
    Truist
    1.4 miles away
    SunTrust
    1.4 miles away

    Things to do in the Area

    Places of Worship

    Concordia United Church of Christ and Rectory
    5.6 miles away
    Central Presbyterian Church
    7.5 miles away
    Saint Mary of Sorrows Historic Catholic Church
    11.7 miles away
    Crossover Church
    12.3 miles away

    Parks

    James Mulligan Park
    0.3 miles away
    Lucky Run Park
    0.4 miles away
    Sunset Manor
    0.5 miles away
    Fort Ward Park
    0.7 miles away
    Barcroft Park
    0.7 miles away

    Shopping

    Former Landmark Mall
    1.6 miles away
    Shoppes of Foxchase
    1.7 miles away
    Landmark Mall
    1.7 miles away
    Alexandria Commons
    2.5 miles away
    Ballston Quarter
    2.8 miles away

    Culture

    Rachel M. Schlesinger Concert Hall & Arts Center (AS)
    0.2 miles away
    Signature Theatre
    1.3 miles away
    Lubber Run Amphitheater
    2.2 miles away
    Birchmere
    2.8 miles away
    Del Ray Artisans
    3.0 miles away

    Restaurants

    Fairouz Mediterranean Cafe
    0.3 miles away
    Clyde's At Mark Center
    0.6 miles away
    Olive Garden
    0.7 miles away
    Z Kabob
    0.7 miles away
    LongHorn Steakhouse
    0.7 miles away

    Weather

  • High Temperature: 83°F
  • Low Temperature: 37°F
  • Average Temperature: 60.9°F
  • Day Breakdown: 153 days of rain, 16 days of snow and 195 days of sun
  • Precipitation: 2.4 inches a year
  • Google map of The Fountains At Washington House

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

    Get exact pricing & check availability

    By clicking "Get Exact Costs", you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our partner and our partner's customer communities. Your consent is not a condition to using the service. Please visit our partner's Privacy Policy for information about their privacy practices.

    Reviews

    General Staff Rating
    Based on 18 total reviews
    Care Staff Rating
    Based on 24 total reviews
    Food Staff Rating
    Based on 2 total reviews
    Cleanliness Rating
    Based on 2 total reviews
    Activities and Services Rating
    Based on 4 total reviews
    Peggy Hennessy
    2020-08-10

    1.0 rating


    A family member was admitted on Wednesday, August 5, and we haven't heard a word about him since. It takes repeated calls and transfers to MAYBE find someone to talk to--and they're busy or not the correct person. There are NO visitors allowed and there's no communication--it's as though he's fallen into a black hole. I'm not convinced that he's receiving the best care--if ANY care--since no one there has bothered to contact the family. Unless a miracle happens, I cannot recommend this place.

    Lourdes Armas
    2016-12-10

    5.0 rating


    Tonya Nick
    2016-07-31

    5.0 rating


    My uncle receives excellent care abd is treated like family.

    Jane Wendelin
    2016-07-04

    5.0 rating


    My parents have been residents at the Fountains since December 2013. We are all very happy with the decision for them to move here from Bethany Beach, Delaware. EVERYTHING is taken care of for them, and if it isn't, all we need to do is ask. The staff are friendly and caring. They all know my parents and look out for them. They have made friends and they participate in the activities, which are top-notch. Last winter, my mom suffered a fall late at night. The nursing staff managed her transport to the hospital, including all her medicare and medication information. When she was discharged from the hospital, she came back to the rehab center which is in the same building. There, she worked with the Fountains resident therapists who got her back to health and ready to return to her apartment. The best part was that my dad was able to be with her all day because everything is in the same building. I highly recommend the Fountains.

    Yrene Danubio
    2015-09-20

    5.0 rating


    Susan Keil White
    2015-04-24

    1.0 rating


    I was very disappointed about the neglect of assisted living residents I saw on Wednesday, April 22, 2015. I was also concerned about the high starch, low nutrient dinner served in the main dining room the same evening.

    Arefur Rahman
    2014-06-28

    5.0 rating


    Donna Deardorff
    2013-12-28

    5.0 rating


    Cameron Mullins
    2013-12-22

    5.0 rating


    Mike Knotts
    2013-12-14

    5.0 rating


    Dean Ekman
    2013-11-02

    5.0 rating


    Greg Maxon
    2013-10-03

    5.0 rating


    Susan Wannall
    2013-10-02

    1.0 rating


    Barry Toth
    2013-10-01

    1.0 rating


    Gideon Frishman
    2013-09-25

    5.0 rating


    Treasa Holtzman Woodmansee
    2013-09-22

    5.0 rating


    Ben Couch
    2013-07-21

    5.0 rating


    Hope Reynolds Cooper
    2013-07-09

    5.0 rating


    Adolfo F.
    2021-10-19

    1.0 rating


    The rehabilitation facility at this place should be renamed The Fountains at House of Horrors. Negligent staff, incompetent and puts patients in danger. Therapists are not the issue. Nursing staff and facility should have license revoked. Food is unfit for human consumption as well. Stay away from this nightmare place at all costs!

    Lisa R.
    2021-04-03

    1.0 rating


    Had a great experience until Nurse Lydia took it upon herself to try to force my mom and myself to release my dad early from rehab (with no notice or consent from either of us).She literally told me that I personally claimed I would take on the responsibility of caring for my father who broke his hip and had a replacement two weeks ago.  Two weeks ago!I asked her to furnish evidence that myself or literally anyone consented to moving my dad out of their rehab over two weeks early from his announced discharge date (04/22) and she could not.  She couldn't furnish proof because no one did.Instead of admitting fault, she doubled down and tried to force me and my mom (who literally had a stay cation planned and aren't even around to do this even if we wanted to, which we adamantly do not) to take him home early and against our will.This has been an appalling and traumatic experience that Nurse Lydia alone caused.Let me repeat.   Instead of respecting the wishes of the family responsible for the patient -  who are unwilling and unable to provide the required in home care for a family member who just broke their hip **barely two weeks ago** she tried to continue to try force us to take the patient on against our will.Before this even happened, The fountains has been notified and made aware on multiple occasions that myself and my family are unwilling and unable to provide the level of care my dad requires (Tier 4 - far and beyond any reasonable person can handle on their own).Nurse Lydia could have taken the very basic steps of asking literally just one person to verify that my dad even had a safe place to go himself.  She refused to do that.  She literally refused to verify a single person was willing and able to take my dad in before literally helping him pack his bags to leave.Appalling, sickening and DANGEROUS behavior from a nurse bound to doing no harm.I actively fear for my father and my mother's safety as long as they are under Nurse Lydias care

    John H.
    2020-10-07

    1.0 rating


    Poor communication from nursing, physician, executive director, everyone blaming someone else for mishaps. Never seen such a lack of care. I'm lucky my friend hasn't died. How this place is still open baffles me.

    Julie S.
    2020-03-28

    1.0 rating


    My loved one was 911'd out of there after 48 hours.  Any longer and I'm certain he wouldn't have survived.  Post-stroke he was unable to do anything for himself including eat or drink.  So he didn't. His last morning there, he sat in his own filth for 4 hours (at least, the odor was obvious before stepping foot in his room) - I repeatedly asked for help - including the nurse's buzzer.  Finally, the nursing supervisor arrived and was able to help me/him.  4 hours.  Acute care?  I don't think so.

    Kathy B.
    2020-03-06

    1.0 rating


    My mother's stay in the "skilled" nursing rehab floor of The Fountains lasted exactly 3.5 hours and that was 3.5 hours too long. Following hospital discharge due to severe nerve compression and pain which was relieved with a spinal nerve block, it was recommended that she receive in-house PT before returning home. So we went where there was private room available nearby -- The Fountains at Washington House. No actual physical therapy provided day of arrival or expected that weekend, no meds provided when due and several not available at all, no bedside toilet or alternate arrangement, dark, dingy, dirty, depressing room, no AC, no air circulation ... zero reason to be there rather than in the comfort of her own home. So we dressed her and evacuated ASAP. They didn't even try to explain the utter absence of a care plan -  just shrugged and handed me a waiver to sign. Disgusting and sad. I want to cry for the people left there with no alternative plan. Why would anyone send a patient to such a awful place that provides no rehabilitative benefit whatsoever. Never again!  Don't be fooled by the fancy photos. The sub acute rehab floor looks absolutely nothing like this. National disgrace how our seniors are treated. She is now comfortable in her own home with attentive care, competent medication management and visiting PT -Thank God!

    Susan C.
    2018-07-19

    3.0 rating


    My brother lived at the Fountains in an independent living apartment for three years.  He has some disabilities and the living arrangement worked well for him  The Friday music in the Sky Room is top notch.  I decided to have him move closer to where I live as he developed memory problems.  I heard recently that there has been turnover in the business office, and that must be a good thing, because while he was there, there were many errors in his monthly account.  Guest lunches when he had no guest, wash and set from the beauty shop, but he is nearly bald, but the most upsetting was when he moved out.  One pays in advance, so money is owed back to the resident after notice is given of the move.  He moved in March and despite repeated inquiries, the check arrived in July.  When a resident misses a payment, the Fountains assigns a penalty.  Did my brother get paid something extra for their late payment to him? NO

    Craig A.
    2017-08-06

    1.0 rating


    A more apprpriate name for this place would be, "The Death House."  Fortunately, I made my father leave and it didn't happen but only because of that.  The so-called nurses in the rehab area were from Sierra Leone and knew absolutely nothing except that they were supposed to try and trick my father into staying, and try they did.  They gave him medication he is allergic to even though his records had the info that would have told a decent nurse not use.  The doctor, a person with a practice in North Carolina, strongly pushed two weeks of bladder control and this was in no way connected to the issue my father had.  We were lucky my father survived two days, two weeks would have resulted in crtain death or a major health problem.Don't fall for the bs they feed.

    Valerie L.
    2016-07-29

    2.0 rating


    My mother went to skilled nursing for Partial Hip Replacement which was complicated by her dementia.  Care Committee focused on discharge and Medicare cost containment rather than helping my mother make progress. Day to day staff provided inconsistent support. Some Staff are kind and attentive, others are minimizing work.  Med management inconsistent on timing, further complicating recovery.  PT professionals good.  Place is lovely, food is good and varied, rooms comfortable, Activities varied and appropriate to a wide range of abilities in the client base.  Administration commits to great service and forgets to pay attention to the details. They seem well intentioned but disorganized.

    Tim S.
    2015-12-31

    1.0 rating


    Extremely rude staff. Everyone there is either indifferent towards patients or just flat out rude.

    Callie D.
    2015-06-13

    5.0 rating


    My mother, who's now in late-stage Alzheimer's disease, has lived in this building for 3 years.  She started in an assisted living apartment.  When her condition had progressed so much that she needed a much higher level of care, she moved to the skilled nursing facility (nursing home) floor.At every stage of her residency, Mom's had attentive kindness and excellent care.  The staff treats her like a family member.  No, I'm not gullible; I know that employees can put on a good show for the person paying the bills, so I often hide around corners to listen, or I send various friends to spy.  Mom's treatment is consistent.  She says that she loves the staff (despite her advanced state, she can still speak with some lucidity), and I've learned why.  Washington House is simply a wonderful place for my sick, helpless mother to be.I'm lucky and grateful that I found this beautiful facility for Mom.

    Liz G.
    2013-03-26

    1.0 rating


    I must disagree with Primo B's review completely. Washington House took advantage of my father, lied to my family, and caused all of us extreme emotional distress, all over the course of the three weeks my father lived there before they forcibly evicted him without any notice to the family. (Leaving my father in the hospital with nowhere to go.)I suspect that the other reviewer's mother is in a position where she can be 'managed' by the staff- they do not care for their inmates, they simply manage their lives. Every time I went to visit (which was frequent), I observed the staff talking down to residents, telling them what to do, bossing them around, and even yelling at them. For example:I was out front one day, unloading some things from my car to take up to Dad's room, and there was an older woman walking around the front area, getting some exercise and enjoying the late summer day. A nurse was sitting, watching her, and kept saying "come sit down, you have to sit down" and the woman kept saying "I'd rather not sit down, I'm enjoying myself." Eventually, the nurse got up, and forcibly sat the woman down, which upset her considerably. I was shocked, considering that I was right there and saw the whole exchange.THE STAFF DOES NOT CARE ABOUT THEIR RESIDENTS. The executive director does not care about their residents. They will feed you the same lines about how they can help your aging parents, give them independence and respect, and build a care plan. None of this is true, especially if your aging parent is still capable of making their own decisions.I could go on and on about our awful experiences here. If I had known to contact an ombudsman, I would have. When choosing a community for yourself, or a family member, keep in mind that ultimately all of these places are businesses. They will tell you what you want to hear (and after moving my Dad and talking to over 20 different communities in the DC metro area, it's almost all the same script). Be careful, but please avoid this place.

    Adolfo Franco
    2021-11-01

    1.0 rating


    This place is a horror house! Incompetent and negligent staff. Zero attention to patients. Warehousing of rehab residents in a third world facility. Food is unfit for humans. This place should be put out of business. An example of what’s wrong with our nursing home/rehab system. Don’t put loved ones at risk and have them suffer. Stay away at all costs!

    dillenal
    2021-05-01

    5.0 rating


    Working with Charlea in Sales and Marketing was a wonderful experience. She goes above and beyond to ensure things are as smooth as possible with the move in process, and I appreciate her caring spirit.

    Lisa Reichenbacher
    2021-05-01

    1.0 rating


    Had a wonderful experience with the place until Nurse Lydia took it upon herself attempt to release a Tier 4 level of care patient to family members who did not consent to doing so.She literally claimed that I personally agreed to take responsibility for a patient that broke their hip barely two weeks ago.In no way shape or form did I or any family member consent or volunteer to expedite my dads death by placing him in immediate danger by removing him from the facility two weeks early.When I requested she furnish proof of her claims that I personally agreed to do this, she could not.She couldn’t do that because I never did and she began the process of removing a patient without performing the bare minimum due diligence of verifying that a patient has a safe place to be upon release.It has been traumatizing and appalling that Nurse Lydia has taken it upon herself to put myself and my family in danger.

    Job Seeker
    2021-04-01

    5.0 rating


    Excellent service. Caring and friendly staff. My father is in the dementia/Alzheimer's unit. Our family takes great comfort knowing that he's in a safe and trusted environment, getting the care and attention that he needs.

    abananafish
    2021-04-01

    5.0 rating


    So far, so good with The Fountains. Inova Fairfax placed our disabled brother there to rehabilitate after falling. He spent about a month in the rehab, and everyone there that I talked to seemed caring and professional. We live a three hour plane ride away, and with the covid situation, everything had to be done by phone. Even though the long distance thing has been challenging, our phone calls and emails were always promptly answered. The staff allowed us to sit in on virtual health assessments, and answered our concerns. They understood the complications that being unable to see the place or our brother in person, and went above and beyond to keep us updated.We have not visited the facility (or our brother!) yet. A week ago we moved him to the assisted living floor at the same facility. The day of the move, Charlea Robinson went out of her way to put us at ease, and even sent photographs of our brother's new little apartment there, which was quite thoughtful of her, and greatly appreciated! Charlea has been extremely understanding and helpful. No one that I have spoken to or dealt with at the Fountains has been rude or too busy to answer my many concerns. Joanne Garcia, Margarita, Angie, James, and Sue are a few of the folks there that have been kind and professional.I will update my review in a few weeks, after we see how our brother does in the assisted living part of the Fountains. So far, I recommend the rehab and nursing facility and staff. They have made what is always a difficult time for any family much easier for us all.

    Linda Spencer
    2021-03-01

    5.0 rating


    My friend was there for a whole month. The staff kept me up to date on her care and status. Charlea Williams was such a breath of fresh air. Her frequent calls conveyed to me what avenues to take for my friend"s care there and after her rehab. I would recommend this place to everyone, including myself.

    Michael Danzansky
    2021-01-01

    2.0 rating


    My uncle was here for three weeks which was marked by a solid decline from the rehab facility that he was transferred from. This place seemed very overwhelmed. And was very underwhelming with its staff, and support. This is going on during Covid so we couldn’t go in, but my uncle reported that he didn’t feel safe or comfortable with the nighttime staff. We had heard some negative things about the fountains, but it was close to home and had thought it would be a good enough experience until he got better. They honestly seemed much more concerned with keeping the bed filled then him getting better. Would never recommend anyone go here

    Courtney Soria
    2020-01-01

    1.0 rating


    Fine as long as you can afford the ever-increasing costs of services/Rx’s etc that they heap on but once you are no longer profitable they will quickly kick you to the curb whether or not you have somewhere accessible to go or the appropriate level of care set-up.You may still be waiting on Medicaid to process but only the bottom line seems to matter to this management company. The day-to-day staff do the best they can, but don’t expect any help from administrators in navigating what is already a difficult process.

    Michelle Barbour
    2020-01-01

    5.0 rating


    Lydia Williams
    2020-01-01

    5.0 rating


    My mom enjoyed her stay there. Nursing staff and the rehab staff were extremely helpful and knowledgeable. I will recommend it to my friends and family even myself if needed.

    Jacobmuller Ba
    2020-01-01

    5.0 rating


    My Oncle was in this place for a month, we felt like home . Everyone was kind and respectful, thx again and keep up the good work .good bless u all .

    Tijuana Staley
    2019-01-01

    5.0 rating


    Darnell Davis
    2019-01-01

    5.0 rating


    Daisy Lopez
    2019-01-01

    5.0 rating


    My father spent two weeks at The Fountains at Washington House after being hospitalized. It was the best place for him to be after hospitalization and before being able to get discharged to go home. The Rehabilitation Care is excellent. All of the staff treated my father with utmost respect and care. Thanks to all including the PT Chai (great sense of humor), OT James and team, the Speech Therapist and Case Worker Colin. We appreciate your professionalism and care. The rest of the staff (nurses, social coordinators and the cleaning staff) were all amazing too!

    Amadu Conteh
    2018-01-01

    5.0 rating


    Chris Crooks
    2018-01-01

    4.0 rating


    Seems nice. Residents like it.

    ailemap M
    2018-01-01

    1.0 rating


    Please do not work here. They do not care for there workers. They are firing people and downsizing. Do companies care about there workers anymore? Its comon sense take care of your workers and they will take care of you. Maybe its America way now

    Sammi Miller
    2018-01-01

    1.0 rating


    I would never recommend this place to anyone everyone is rude and not friendly at all I met with a lady named Joann who is the director of nursing she was very rude breath smelled like alochol and she looked high like she was off something how can someone like that have a job working in a place like this. I have reported this several times but i guess they dont care or have any type of policy for employees. I met a women named patria and Amanda who was very very nice abd helpful they the only ones who seemed like they knew wgat they were talking about . Please folks dont take your love ones to this facility especially on the second floor you will regret it.

    Audrey Thompson
    2018-01-01

    4.0 rating


    The facility is nice and my parents are being cared for well by the staff. We visit weekly and call daily and continue to be pleased.

    Audrey Spencer
    2016-01-01

    4.0 rating


    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-02-04 2021-04-13 D Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-02-04 2021-04-13 D Services Deficiencies Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly.
    2017-04-24 2017-06-06 D Construction Deficiencies Use approved construction type or materials.
    2017-04-24 2017-06-06 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2017-04-24 2017-06-06 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-04-24 2017-06-06 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2017-04-24 2017-06-06 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2017-04-24 2017-06-06 D Electrical Deficiencies Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-12-30 D D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2021-12-30 D D Resident Rights Deficiencies Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    2021-12-30 D D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2021-12-30 D D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-12-30 D D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-12-30 D D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2021-12-30 D D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2021-12-30 D D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2020-03-12 D D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2020-03-12 D D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-03-12 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2020-03-12 D D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2020-03-12 D D Resident Assessment and Care Planning Deficiencies Ensure a qualified health professional conducts resident assessments.
    2020-03-12 D D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-03-12 D D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-03-12 E E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2020-03-12 D D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-03-12 D D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2020-03-12 D D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-03-12 E E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2018-06-14 D D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2018-06-14 D D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2018-06-14 D D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-06-14 D D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2018-06-14 D D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2018-06-14 G G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2018-06-14 D D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2018-06-14 D D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-06-14 D D Nutrition and Dietary Deficiencies Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    2018-06-14 F F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-06-14 C C Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2018-06-14 E E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-11-20 D D Resident Rights Deficiencies Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    2019-11-20 J J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2019-11-20 D D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2017-04-14 D D Freedom from Abuse, Neglect, and Exploitation Deficiencies 1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
    2017-04-14 D D Resident Assessment and Care Planning Deficiencies Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2017-04-14 D D Resident Assessment and Care Planning Deficiencies Allow residents the right to participate in the planning or revision of care and treatment.
    2017-04-14 D D Quality of Life and Care Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2017-04-14 D D Quality of Life and Care Deficiencies Ensure residents maintain acceptable nutritional status.
    2017-04-14 D D Nursing and Physician Services Deficiencies Make sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor.
    2017-04-14 E E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2017-04-14 D D Administration Deficiencies Keep accurate, complete and organized clinical records on each resident that meet professional standards.

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