The Classic At Hillcrest Greens Memory Care

Positive Reviews:

• Many reviewers highlight the outstanding quality of living at The Classic at Hillcrest Greens, praising its pristine conditions, top-of-the-line food quality, and the variety of social events available for residents.
• Staff is consistently described as amazing, caring, and like family, with excellent communication skills, especially in handling medical issues.
• Residents seem to enjoy a wide range of activities, including yoga, music, games, cooking classes, and arts and crafts, contributing to a vibrant community life.
• The memory care facility receives special mention for its warm, welcoming environment and the personalized care provided to residents, helping them find moments of happiness despite dementia challenges.
• Several reviewers express gratitude for the peace of mind they feel knowing their loved ones are well cared for, with some even considering The Classic for their own future needs.

Negative Reviews:

• A few reviews criticize the staff's training, particularly in dealing with residents with higher levels of dementia, suggesting a need for more qualified caregivers like CNAs instead of RAs.
• There are concerns about the management's priorities, with one reviewer feeling that the director and head nurse are more focused on financial aspects than resident welfare.
• One reviewer had a negative experience with the facility's dining options, describing the food as unremarkable.
• Another reviewer shares a disappointing experience regarding a lack of compassion and flexibility from the facility's leadership, particularly after a resident's stint in rehab.

Mixed Reviews:

• The facility's environment and decor receive praise for being comfortable and well-decorated, contributing to a pleasant atmosphere for family gatherings and events.
• While some reviews mention high staff turnover and overworked employees, others appreciate the friendly and welcoming nature of the staff they interact with.