📞 Call for pricing and availability: (800) 780-8101
The Carlton At The Lake
725 West Montrose Avenue, Chicago, IL 60613
For Pricing & Availability
(800) 780-8101To Reach a Resident
(773) 929-1700Estimated Pricing
Price Comparison
The Carlton At The Lake Description
Welcome to The Carlton At The Lake
Setting the standard of care is more than simply a philosophy. It’s what defines a healthcare experience. And it’s what sets The Carlton Healthcare and Rehabilitation Centre apart from all others.
Located just off Lake Michigan in Chicago’s scenic Far North Side, The Carlton is a recognized leader in providing outstanding healthcare services. Ranging from short-term rehabilitation and respite care to long-term skilled nursing care—The Carlton offers a blend of clinical excellence, compassion and comfort.
Rated one of the top healthcare and rehabilitation centers in Illinois, The Carlton is known for providing excellence in healthcare. In fact, we have consistently earned superior ratings from all federal, state and city agencies—as well as those we serve.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Chicago
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the Carlton senior living facility present a mixed picture, with experiences ranging from highly positive to deeply concerning. Some residents and their families have praised the facility for its attentive and professional staff, effective rehabilitation services, and the overall care provided. Highlights include the professionalism and respectfulness of the staff, the quality of the physical therapy department, and the efforts of the kitchen staff to accommodate dietary requests.
On the other hand, several reviews express serious grievances, including instances of neglect, inadequate communication, and unmet expectations regarding care and services. Concerns were raised about the unauthorized removal of a resident's facial hair, neglect leading to a resident's request for transfer, and discrepancies in promised versus delivered therapy sessions. Additionally, there were complaints about the facility's handling of critical information and the overall quality of care.
While some reviewers have recommended the facility for its supportive environment and the positive impact on their recovery and well-being, others have advised against placing loved ones in the facility due to their negative experiences. The reviews underscore the importance of thorough research and consideration when choosing a senior living facility.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 3
Staffing rating: 1
Quality measure rating: 3
Long-term quality measure rating:
4
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: June 13, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 244
Total current residents: 179
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 8
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-16 | 2022-01-06 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2021-12-16 | 2022-01-06 | E | Egress Deficiencies | Have stairways and smokeproof enclosures used as exits that meet safety requirements. |
| 2021-12-16 | 2022-01-06 | E | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2021-12-16 | 2022-02-07 | F | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2021-12-16 | 2022-02-07 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-12-16 | 2022-02-07 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-12-16 | 2022-02-07 | E | Smoke Deficiencies | Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke. |
| 2021-12-16 | 2022-01-06 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-12-16 | 2022-01-06 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-12-16 | 2022-02-07 | E | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-12-16 | 2022-01-06 | E | Services Deficiencies | Install properly constructed and protected linen or trash chutes. |
| 2021-12-16 | 2022-01-06 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-12-16 | 2022-01-06 | E | Miscellaneous Deficiencies | Have restrictions on the use of highly flammable decorations. |
| 2021-12-16 | 2022-01-06 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2021-12-16 | 2022-01-06 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-12-16 | 2022-01-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-12-16 | 2022-01-06 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-08 | 2023-05-09 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-05-08 | 2023-05-09 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-05-08 | 2023-05-09 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-05-08 | 2023-05-09 | D | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2022-09-30 | 2022-10-13 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-02-03 | 2023-02-04 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-02-03 | 2023-02-04 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2023-02-03 | 2023-02-04 | D | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-02-03 | 2023-02-04 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2023-02-03 | 2023-02-04 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2023-02-03 | 2023-02-04 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2023-02-03 | 2023-02-04 | E | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2023-02-03 | 2023-02-04 | E | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-10-13 | 2021-10-14 | D | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2021-12-16 | 2022-01-05 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-12-16 | 2022-01-05 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-12-16 | 2022-01-05 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-12-16 | 2022-01-05 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-12-16 | 2022-01-05 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-12-16 | 2022-01-05 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-12-16 | 2022-01-05 | E | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2021-12-16 | 2022-01-05 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-12-16 | 2022-01-05 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-07-08 | 2021-07-26 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-29 | 2020-11-23 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-10-29 | 2020-11-23 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2020-10-29 | 2020-11-23 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2020-10-29 | 2020-11-23 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2020-10-29 | 2020-11-23 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
What is in the Neighborhood
- The closest city is Lincolnwood which is 5.1 miles away and has a population of 12,646 (small town).
- The average income is $120,878, which is very high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 26
- Average Temperature: 51.1
- Day Breakdown: The area gets 142 days of rain, 48 days of snow and 174 days of sun
- Precipitation: 2.5 inches a year
- The median age is 34.2 years old, low compared to other cities.
- 2.65% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 21.08% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 26% Black or African-American, 24% Hispanic or Latino, and 42% White.
- The crime rate is 8.49 per 100 people which is very high compared to other cities.
- Violent Crime: 3.02 incidents per 100 people
- Property Crime: 4.84 incidents per 100 people
- Drug-Related Crime: 0.01 incidents per 100 people
- The average life expectancy in zip code is 77.83 years old, which is average compared to other zip codes.
- Air Quality: Good Days 157.0, Moderate Days 109.0, Unhealthy for Sensitive Groups Days 7.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.2 miles awayALDI
0.4 miles awayPark to Shop Hong Kong Supermarket 香港 超市
0.8 miles awayTiệm Tạp Hóa Việt Hoa
0.9 miles awayTai Nam Market
0.9 miles awayNone Found
Bus Stations
Montrose & Clarendon
0.0 miles awayClarendon & Montrose SB
0.1 miles awayClarendon & Montrose NB
0.1 miles awayMontrose & Marine
0.1 miles awayClarendon & Junior SB
0.1 miles awayBanks
TCF Bank
0.2 miles awayBMO Harris Bank
0.4 miles awayFirst Midwest Bank
0.7 miles awayBank of America
0.7 miles awayCitibank
0.9 miles awayHospitals
Louis A. Weiss Memorial Hospital
0.3 miles awayThorek Memorial Hospital
0.4 miles awayChicago Lakeshore Hospital
0.6 miles awayMethodist Hospital of Chicago
1.3 miles awayAdvocate Illinois Masonic Hospital
1.6 miles awayPharmacies
Walgreens
0.4 miles awayMini Thương Xá
0.9 miles awayOsco Drug
1.0 miles awaySave Rite Pharmacy & Compounding
1.1 miles awayCVS Pharmacy
1.2 miles awayDentists
F Street Dental
1.6 miles awayDr Fred Purcell General Dentistry
1.6 miles awayFreshworks Dental Studio
1.6 miles awayLakeview Dental Arts
1.6 miles awayNorthside Dental
2.1 miles awayParks
Clarendon Park
0.0 miles awayLincoln Park
0.1 miles awayMarovitz Savannah
0.2 miles awayPeace Garden
0.3 miles awayDog Park
0.3 miles awayPlaces of Worship
Roberts Temple Church of God in Christ
9.8 miles awayShopping
Lincoln Village Shopping Center
3.8 miles awayWater Tower Place
4.6 miles awayLincolnwood Town Center
4.6 miles awayThe Shops at North Bridge
4.9 miles awayThe Merchandise Mart
5.1 miles awayCulture
Jake Wittrock Art Gallery
0.3 miles awayByline Bank Aragon Ballroom
0.7 miles awayRiviera Theatre
0.7 miles awayUptown Theatre
0.8 miles awayBlack Ensemble Theater
0.9 miles awayRestaurants
Loving Heart
0.1 miles awayBojono's Pizzeria
0.2 miles awayMichael's Original PIzzeria & Tavern
0.4 miles awayLittle Kitchen
0.5 miles awaySelam Ethiopian Kitchen
0.5 miles awayGet exact pricing & check availability
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