📞 Call for pricing and availability: (800) 780-8101
The Brook At High Falls Nursing Home And Rehab Ctr
2150 St Paul Street, Rochester, NY 14621
For Pricing & Availability
(800) 780-8101To Reach a Resident
(585) 342-5540Estimated Pricing
Price Comparison
The Brook At High Falls Nursing Home And Rehab Ctr Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rochester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Outstanding Rehab team with great follow-up.
- Staff described as caring, loving, compassionate, and attentive, exceeding expectations.
- Facilities allow for face-to-face visits, appreciated by visitors.
- Residents treated with dignity and respect, receiving excellent care and attention.
- Food quality praised by residents, even those with specific tastes.
- Activities staff commended for accommodating COVID restrictions and maintaining communication.
- Well-organized in-person visits during COVID, ensuring safety and comfort.
- Long-term support from the organization, with a commitment to love and care for residents.
- Facility cleanliness and staff friendliness noted by visitors.
Negative Reviews:
- Facility management criticized for staffing cuts, leading to chaos and conflict.
- Reports of the facility being rundown, leaking, and infested with rodents.
- Some staff described as rude, combative, and unprofessional, with instances of fighting and swearing.
- Rehab facilities and room conditions criticized for being inadequate and gloomy.
- Complaints about food quality and dietary restrictions not being followed.
- Medication management and discharge processes described as problematic.
- Visitation process criticized for being inconvenient and restrictive.
- Some staff perceived as lacking compassion and professionalism.
- Concerns raised about cleanliness, privacy, and noise levels in resident rooms.
Mixed Reviews:
- While some reviews highlight the dedication and hard work of the staff, others point out issues with facility maintenance and management.
- Food and therapy services received both praise and criticism, indicating variability in experiences.
- Despite criticisms of the facility's condition, some residents and visitors appreciate the care provided.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 3, 2001
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 28
Total current residents: 25
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $3930
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-10 | 2023-06-23 | C | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2023-05-10 | 2023-06-23 | E | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2023-05-10 | 2023-06-30 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2023-05-10 | 2023-06-23 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2023-05-10 | 2023-06-23 | B | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-15 | $655 |
| 2020-12-21 | $983 |
| 2021-11-15 | $1,300 |
| 2021-11-15 | $1,310 |
| 2021-11-22 | $1,625 |
| 2021-11-22 | $1,638 |
What is in the Neighborhood
- The closest city is Irondequoit which is 2.2 miles away and has a population of 51,692 (large town).
- The average income is $29,090, which is very low compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 50.5
- Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
- Precipitation: 2.1 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.
- The crime rate is 10.26 per 100 people which is very high compared to other cities.
- Violent Crime: 2.77 incidents per 100 people
- Property Crime: 6.59 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.0 miles awayWegmans
1.1 miles awayAldi
1.2 miles awayPrice Rite
1.6 miles awayHart's
2.8 miles awayTransportation
Rochester
2.3 miles awayBus Stations
Saint Paul and Saranac
0.9 miles away853
1.3 miles away870
1.4 miles away868
1.4 miles awayHudson & Bernard
1.5 miles awayBanks
ESL ATM
0.5 miles awayUkrainian Federal Credit Union
1.0 miles awaySummit Federal Credit Union
1.1 miles awayCanandaigua National Bank - Irondequoit Branch
1.1 miles awayReliant Community Credit Union
1.3 miles awayHospitals
Rochester Regional Health: Rochester General Campus
1.3 miles awayHighland Hospital
4.1 miles awayUnity Hospital
4.3 miles awayRochester Psychiatric Center
4.9 miles awayUniversity of Rochester Medical Center
4.9 miles awayPharmacies
Walgreens
0.6 miles awayRite Aid
1.3 miles awayNew Clinton Pharmacy
2.2 miles awayCVS Pharmacy
3.8 miles awayFaris Pharmacy
4.7 miles awayDentists
Center for Cosmetic Dentistry
4.0 miles awayEast Ave Dentistry
4.4 miles awayGet It Straight Orthodontics
5.8 miles awayDr Violeta Garcia-Lepore
6.4 miles awayPittsford Family Dental
8.0 miles awayParks
La Avenida
0.0 miles awayRochester
0.0 miles awaySeneca Park
0.1 miles awaySaint Paul Pocket Park
0.1 miles awayUpper Maplewood Park
0.2 miles awayPlaces of Worship
Islamic Center of Rochester
5.6 miles awayShopping
Stoneridge Plaza
2.5 miles awayThe Mall at Greece Ridge
3.6 miles awayPittsford Plaza
7.3 miles awayHenrietta Plaza
7.3 miles awayPanorama Plaza
7.3 miles awayCulture
Rochester Association of Performing Arts (RAPA)
0.8 miles awayHarro East Ballroom
2.5 miles awayEastman Theatre
2.7 miles awayHatch Recital Hall
2.7 miles awayMain Street Armory
2.7 miles awayRestaurants
Salvatore's Old Fashioned Pizzeria
0.2 miles awayKithnos Seafood Market
0.2 miles awayAtlas Eats
0.5 miles awayMonte Alban
1.1 miles awayAmico Pizza
1.1 miles awayGet exact pricing & check availability
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Disclaimer
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By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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