Tender Reflections Of Manitowoc

The reviews for Tender Reflections and Frontida Assisted Living facilities present a mixed picture, with some expressing deep satisfaction and others voicing serious concerns.

Positive feedback highlights the compassionate and expert care provided by the staff at Tender Reflections, describing the facility as clean, beautiful, and home-like. Frontida Assisted Living is praised for its dedicated and caring team, cleanliness, and the joy and personality of its residents. Employees at Frontida express satisfaction with their work environment, citing growth opportunities and a family-like atmosphere.

However, several reviews raise significant issues with Tender Reflections, including complaints about neglect, unsanitary conditions, and administrative problems. One review details a troubling experience with unclear directions for care, medication mishandling, and inadequate staff training on specific dementia types. Another review mentions being fired for raising concerns about resident care and facility conditions. Additionally, there are complaints about poor communication and abrupt employment offer rescissions.

On the other hand, since Frontida took over management in July 2022, there have been positive changes noted, including new dining and life enrichment programs, and commendable responsiveness to resident requests.

Overall, while Frontida Assisted Living receives strong endorsements for its care quality and work environment, Tender Reflections faces criticism over its care standards and management practices. Prospective residents and employees may want to consider these mixed reviews when making decisions.