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Symphony Of Crown Point

1555 S Main Street, Crown Point, IN 46307

Assisted Living Nursing Home Respite Care Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(219) 323-8700

Estimated Pricing

Studio
Estimated $3,229

Price Comparison

  • Average City Price: $3,181
  • Average State Price: $2,714
  • Average National Price: $3,754


  • Symphony Of Crown Point Description

    Symphony Crown Point is one of Northwest Indiana’s top Medical Resorts and offers both service-rich Senior Living apartments and Recovery Suites™ for those in need of top-of-the-line nursing and rehabilitative care.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Crown Point

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Crown Point


    Community Reviews

    8.5
    Symphony Of Crown Point
    Based on My Caring Plan's proprietary scoring, including 22 reviews across the web

    Ranking

  • Ranking in City: 1 out of 5 communities in Crown Point
  • Ranking in State: 362 out of 838 communities in IN
  • Facility and Grounds A

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Experiences:

    • Administration and social workers were reported to threaten and bully a family regarding their mother's discharge despite her inability to walk, leading to a strong recommendation against the facility.
    • A visitor found their grandmother seizing with no blankets on within 24 hours of admission, expressing extreme disappointment and concern over the lack of immediate care.
    • One family experienced deceit and rudeness from the nursing staff, leading to a confrontation and an unwarranted call to law enforcement.
    • A family reported rapid health decline of their grandmother due to dehydration, UTI, and pneumonia within a week of admission, attributing it to unkept promises and lack of proper care.

    Positive Experiences:

    • The Executive Chef boasts about the delicious food options and the strong dietary team, highlighting room service and a diverse menu.
    • Several families praised the facility for its caring and professional staff, quick response to concerns, and the high-quality care provided to their loved ones.
    • One review highlighted the family-oriented and caring nature of the Symphony of Dyer, appreciating the positive environment for residents, guests, and staff.
    • Positive remarks were also made about the helpful and kind nurses, the top-notch therapy department, in-house dialysis, and the quality of food.
    • Staff was commended for treating a resident with dignity and respect, and another family was pleased with the friendly staff and their mother's happiness on her first full day.

    Mixed Feedback:

    • While some reviews highlight excellent care and staff, others point to serious concerns about patient safety, staff behavior, and management practices.


    Reviews

    Denise S
    Aug. 21, 2023 My Caring Plan Icon

    My mother was there for short term rehab to get stronger. She kept complaining of excruciating pain in her right side and she had loss of appetite and nausea. Instead of calling for a dr, they gave her pain killers so they wouldnt have to deal with her. I advised them they are not to give my mother narcotics and a dr needs to be called to come assess my mother. Got some bs about how a nurse practitioner has to come and assess then if a dr is needed they will call them and they are off on the weekend so they dont page them. What?? I told the nurse Im putting in for a transfer immediately and my mother was going to U of Chicago. Director and snitty nurse or nurse practitioner looked at me like whats the problem this is good care. Well my moms gallbladder was on the verge of bursting and had surgery at U of Chicago to get the gallbladder out immediately. Not such good care or the ability to determine if a medical emergency is happening. Disgusting, inhumane, and negligent!!


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    Health

    Wound care

    Occupational therapy

    Cardiac management program

    Pulmonary rehabilitation

    Joint replacement

    Individualized care plan


    Services

    Highly-trained staff

    Wellness

    Room service

    Dressing

    Long term care

    Ambulation


    Activities

    Putting green

    Movie theater

    Gardens

    Outings

    Movie nights

    Excursions


    Community Amenities

    Spa services

    Home evaluations

    Laundry

    Walking path

    Massage therapy

    Manicures


    Room Amenities

    Specialty mattress

    Private bathroom

    State-of-the-art nurse call system

    WiFi Services

    Private phone line

    Warm lighting


    Dining

    Fine dining

    In-room dining

    Private dining rooms

    Private dining options

    Restaurants

    Snacks



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 4
    Health inspection rating: 3
    Staffing rating: 3
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: July 13, 2015
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 68
    Total current residents: 59
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 24
    Number of payment denials: 0
    Number of fines: 6
    Total cost of fines: $42823


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-12 2023-05-24 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2023-04-12 2023-05-24 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2023-04-12 2023-05-24 F Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2023-04-12 2023-05-24 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2023-04-12 2023-05-24 F Emergency Preparedness Deficiencies Develop a communication plan.
    2023-04-12 2023-05-24 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2023-04-12 2023-05-24 E Construction Deficiencies Meet other general requirements.
    2023-04-12 2023-05-24 E Construction Deficiencies Use approved construction type or materials.
    2023-04-12 2023-05-24 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2023-04-12 2023-05-24 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2023-04-12 2023-05-24 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2023-04-12 2023-05-24 E Services Deficiencies Have an externally vented heating system.
    2023-04-12 2023-05-24 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2022-01-10 2022-01-19 E Egress Deficiencies Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    2022-01-10 2022-01-19 C Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2022-01-10 2022-01-19 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2022-01-10 2022-01-19 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-01-10 2022-01-19 E Services Deficiencies Have elevators that firefighters can control in the event of a fire.
    2022-01-10 2022-01-19 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-01-10 2022-02-23 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2022-01-10 2022-02-23 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-10-24 2019-11-22 C Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-10-24 2019-11-22 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2019-10-24 2019-11-22 D Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2019-10-24 2019-11-22 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2019-10-24 2019-11-22 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2019-10-24 2019-11-22 F Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2019-10-24 2019-11-22 F Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2019-10-24 2019-11-22 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-10-24 2019-11-22 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-09-07 2022-09-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2023-03-27 2023-05-05 D Resident Rights Deficiencies Allow residents to self-administer drugs if determined clinically appropriate.
    2023-03-27 2023-05-05 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-03-27 2023-05-05 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2023-03-27 2023-05-05 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2023-03-27 2023-05-05 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2023-03-27 2023-05-05 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-20 2022-01-07 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-12-20 2022-01-07 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-12-20 2022-01-07 D Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-12-20 2022-01-07 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-04-27 2021-04-29 G Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-01-25 2021-02-04 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2020-08-12 2020-09-08 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2020-08-12 2020-09-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-08-12 2020-09-08 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-08-12 2020-09-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-15 2019-12-23 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2019-10-15 2019-11-27 E Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-10-15 2019-11-27 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-10-15 2019-11-27 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2019-10-15 2019-11-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-10-15 2019-11-27 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2019-10-15 2019-12-23 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-10-15 2019-11-27 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2019-10-15 2019-11-27 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2019-10-15 2019-11-27 D Infection Control Deficiencies Implement a program that monitors antibiotic use.

    Fines

    Fine Date Fine Amount
    2020-08-12 $15,741
    2021-04-27 $14,385
    2021-06-21 $650
    2021-06-21 $655
    2021-06-28 $983
    2021-06-28 $975
    2021-12-13 $1,310
    2021-12-13 $1,300
    2021-12-20 $9,750
    2021-12-20 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Crown Point which is 2.0 miles away and has a population of 28,879 (mid sized town).
    • The average income is $82,270, which is very high compared to other zip codes.
    • Weather
      • High Temperature: 77
      • Low Temperature: 27
      • Average Temperature: 53.2
      • Day Breakdown: The area gets 142 days of rain, 45 days of snow and 176 days of sun
      • Precipitation: 2.0 inches a year

    Health and Safety Overview
    • The crime rate is 1.12 per 100 people which is very low compared to other cities.
      • Violent Crime: 0.23 incidents per 100 people
      • Property Crime: 0.47 incidents per 100 people
      • Drug-Related Crime: 0.24 incidents per 100 people
    • The average life expectancy in zip code is 75.17 years old, which is very low compared to other zip codes.
    • Air Quality: Good Days 192.0, Moderate Days 76.0, Unhealthy for Sensitive Groups Days 5.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Strack and Van Til
    0.7 miles away
    Aldi
    2.8 miles away
    Jewel-Osco
    3.0 miles away
    Meijer
    5.5 miles away
    Costco
    6.4 miles away

    None Found

    Bus Stations

    Ivy Tech Community College
    3.8 miles away
    Lake County Government Center
    4.1 miles away
    VA Clinic
    4.4 miles away
    Southlake Methodist Hospital (86th Place)
    5.0 miles away
    Meijer
    5.6 miles away

    Banks

    Centier Bank
    0.7 miles away
    Peoples Bank
    1.7 miles away
    First Financial Bank
    2.7 miles away
    BMO Harris Bank
    2.9 miles away
    Chase
    4.6 miles away

    Hospitals

    Franciscan Health Crown Point
    0.3 miles away
    Pinnacle Hospital
    4.4 miles away
    Methodist Hospitals - Southlake Campus
    5.0 miles away
    Regional Mental Health Center - Strawhun Center
    5.2 miles away
    Saint Mary Medical Center
    9.8 miles away

    Pharmacies

    CVS
    1.8 miles away
    Walgreens
    5.5 miles away
    CVS Pharmacy
    9.3 miles away
    Fagen Farmacy
    11.3 miles away

    Dentists

    Derek M. Stephens, DDS
    5.3 miles away
    Hugh P. Seller, D.D.S.
    6.2 miles away
    Dental Image
    7.0 miles away
    Tri-Creek Family Denistry
    7.1 miles away
    Pulver Dental Care
    7.3 miles away

    Parks

    Kaiser Park
    0.3 miles away
    Lake County Fairgrounds
    0.7 miles away
    High Meadow Park
    1.3 miles away
    Wells Street Park
    1.3 miles away
    Crown Point
    1.4 miles away

    None Found

    Shopping

    The Village Mall
    11.3 miles away

    Culture

    Amphitheater
    12.5 miles away
    The Center for Visual and Performing Arts
    13.8 miles away
    Fox Pointe
    15.0 miles away
    Union Street Gallery
    16.2 miles away
    Chicago Street Theater
    16.7 miles away

    Restaurants

    The Sandbar Grill
    3.1 miles away
    Lighthouse
    3.5 miles away
    China House
    4.5 miles away
    South Side Pizzeria
    4.5 miles away
    Donelli's Pizza
    4.6 miles away

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    Google map of Symphony Of Crown Point

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


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