📞 Call for pricing and availability: (800) 780-8101
Surprise Health And Rehabilitation Center
14660 W Parkwood Drive, Surprise, AZ 85374
For Pricing & Availability
(800) 780-8101To Reach a Resident
(623) 546-5030Estimated Pricing
Price Comparison
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Surprise
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Surprise
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Surprise
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of the facility highlight a range of experiences, with many praising its beautiful, clean, and bright environment, private rooms, and the quality of care provided by the staff. The therapy departments, including respiratory therapy, receive special commendation for their effectiveness. The food is also noted to be of high quality, even enjoyed by the staff.
Several reviews mention the attentiveness and professionalism of the staff, including nurses, CNAs, therapists, and management, who are described as friendly, helpful, and quick to solve problems. The facility's efforts to provide a comfortable and resort-like atmosphere for rehabilitation are appreciated by many, contributing to positive experiences for patients and their families.
However, there are critical reviews as well, pointing out issues such as difficulty in communication, with calls not being answered, and concerns over patient neglect, particularly at night. Some reviews express dissatisfaction with the care received, mentioning specific instances of neglect and inadequate response to patient needs.
Despite these criticisms, many reviewers recommend the facility for its high level of care, the professionalism of its staff, and the overall positive environment. The facility is noted for making significant efforts to accommodate the cultural and personal needs of patients, including arranging outdoor time for those who haven't been outside for extended periods.
Overall, while there are areas for improvement, particularly in ensuring consistent care and communication, the majority of feedback is positive, highlighting the facility's commitment to providing a supportive and effective rehabilitation environment.
Reviews
There are currently no reviews that were left on My Caring Plan
Add a review to help others
Connect with a Free Senior Living Advisor
Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.
Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Oct. 4, 2019
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 100
Total current residents: 99
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-23 | 2023-01-23 | E | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-12-23 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-11-04 | 2021-12-06 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-11-04 | 2021-12-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-11-04 | 2021-12-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2021-11-04 | 2021-12-06 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2021-11-04 | 2021-12-06 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2021-11-04 | 2021-12-06 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-09-25 | 2019-10-11 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-09-25 | 2019-10-11 | B | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2019-09-25 | 2019-10-11 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
What is in the Neighborhood
- The closest city is Sun City West which is 2.2 miles away and has a population of 24,535 (small town).
- The average income is $63,492, which is average compared to other zip codes.
- Weather
- High Temperature: 96
- Low Temperature: 57
- Average Temperature: 77.2
- Day Breakdown: The area gets 64 days of rain and 300 days of sun
- Precipitation: 0.7 inches a year
- The median age is 39.4 years old, very high compared to other cities.
- 8.65% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 7.73% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 16% Hispanic or Latino, and 74% White.
- The crime rate is 2.95 per 100 people which is average compared to other cities.
- Violent Crime: 0.66 incidents per 100 people
- Property Crime: 1.54 incidents per 100 people
- Drug-Related Crime: 0.35 incidents per 100 people
- The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
- Air Quality: Good Days 60.0, Moderate Days 168.0, Unhealthy for Sensitive Groups Days 56.0, Unhealthy Days 13.0, Very Unhealthy Days 6.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Albertsons
0.4 miles awayTrader Joe's
0.5 miles awayWalmart Supercenter
1.1 miles awayBashas'
1.1 miles awayFry's Food and Drug
1.3 miles awayTransportation
Bumstead
5.3 miles awayBus Stations
West Bell Road and North 134th Avenue
1.9 miles away15533
5.3 miles away15534
5.3 miles away15784
5.3 miles away15785
5.3 miles awayBanks
AmTrust Bank
0.5 miles awayWells Fargo
0.5 miles awaySunWest Federal Credit Union
0.8 miles awayComerica Bank
0.9 miles awayBMO Harris Bank
1.1 miles awayHospitals
Banner Del E. Webb Medical Center
0.6 miles awayAbrazo Surprise Hospital
2.7 miles awayBanner Boswell Medical Center
6.1 miles awayCigna Medical Group
7.5 miles awayPassport Health Glendale Travel Clinic
8.4 miles awayPharmacies
Walgreens
0.4 miles awayAlbertson's Pharmacy
0.5 miles awayBashas' Pharmacy
1.2 miles awayWalmart Pharmacy
1.2 miles awayCVS Pharmacy
1.3 miles awayDentists
PVPD - Palm Valley Pediatric Dentistry
0.8 miles awaySunridge Dental Clinic
1.0 miles awayThe Village Dental Center
1.0 miles awaySouthwest Dental Group
1.7 miles awayWest Bell Dental Care
2.4 miles awayParks
Sun City Grand
0.5 miles awayDrainage Basin
1.0 miles awayVet. Memoral Park
1.1 miles awaySurprise Community Park
1.3 miles awayFighter Field
1.4 miles awayPlaces of Worship
First Methodist Episcopal Church of Glendale
13.3 miles awayRoosevelt community church
21.9 miles awayShopping
Arrowhead Towne Center
8.5 miles awayDesert Sky Mall
14.6 miles awayMetrocenter Mall
15.5 miles awayChristown Spectrum Mall
18.4 miles awayMy Florist Plaza
21.1 miles awayCulture
Sun Bowl Amphitheatre
7.0 miles awayArizona Broadway Theatre
8.7 miles awayPerforming Arts Center
11.6 miles awayE. Lowell Rogers Amphitheater
13.4 miles awayAk-Chin Pavilion
14.7 miles awayRestaurants
Outback Steakhouse
0.4 miles awayVillage Inn
0.5 miles awayTexas Roadhouse
0.5 miles awayDenny's
0.7 miles awayCrooked Putter Restaurant
0.9 miles awayGet exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Highest Rated Communities Nearby
Communities We Have Interviewed Nearby
Closest Communities
Senior Housing Articles
How to pay for assisted living
Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...
Read More
Independent Living vs. Assisted Living
Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...
Read More
Assisted Living vs. Nursing Homes
Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...
Read More