Superior Residences At Cala Hills

Shelby Murphy

2021-12-28

I wanted to publicly praise the Superior Residences at Cala Hills in Ocala, Florida. Many people always want to point out the negative in everything, yet never seem to try to find the positives especially now in our world. I certainly believe that positive praise should be given to the staff and management at Superior Residences at Cala Hills.From the moment my mother and I moved to Ocala, I have watched the outside of this building go from sub-par to absolutely stunning! The staff that has taken over is fantastic and has created such an appealing, clean and well manicured curbside appeal! If the outside looks this great, I can only imagine how much work they have put into the inside for their residents and staff!!!This is an exceptional and fundamental piece for families to consider when planning for their loved ones who may someday need special care and living assistance. The staff at Cala Hills are very professional and caring. They truly want the best for their residents and their families, especially during these unprecedented and scary times we are living in.I am proud of the visual changes this facility has made in the past year or so and it is very noticeable with the changes outside!Kudos to all staff and management! Keep up the fantastic job and the love and care you permeate for our community! ❤️

Caressa Mulea

2021-09-01

I am a Senior consultant locally here for Care Patrol.Taylor and Deb's team has worked endless hours to ensure that our clients are safe and have the quality Care needed for their journey. Kudos Ocala team for all you do for Carepatrol & our Families! We appreciate YOU!

Alexis Marrero

2021-07-01

I just want to say what a blessing everyone at Superior Residences has been to my mom and us. They took what seemed like an insurmountable issue and they were able to place my mom within 24 hrs. Taylor was quick to respond and was able to make things happen quickly and she was patient and most helpful. Deb was able answer all of our questions. Thank you to the entire staff for making such an emotional and trying time, so much easier.

S B

2021-07-01

In my opinion, a five star review by far isn't enough!Superior is most definitely living by its name. And deserves a much higher rating!Taylor, Kristen and all of the staff have been absolutely wonderful to my dad, mom and family..The staff is exceptional and go way beyond their job duties. The residents are truly their friends and family. And the smiling faces of both the staff and residents show how much they care.God chooses people for all kinds of jobs, and these fine men and women are truly angel's to the residents!They have solutions to every situation and the environment is a beautiful and positive environment.I always felt as though no place would be good enough for my dad, but this facility is perfect and exceptional!Thank you so very much 💕

Deborah Ragan

2021-02-01

Great place to work. Family friendly atmosphere. A lot of the aides have been with Superior for over 12 years.

Nora Mann

2021-01-01

Every job has their pro's and con's the healthcare field is a very high demand field, it has a high turnover rate, I am currently a LPN at this facility and I couldn't ask for better co workers, my co worker nurse is the most amazing nurse I've worked with,we help each other it's real team work. Every place has highschool drama, if you can just ignore the BS and do your job it's not bad , After a year and 7months its time to move on and I'm tired of working skilled patients under ALF rules/ loopholes for less money then when I first got out of nursing school, at 1st it wasn't bad, our DORS & ED at the time where great they actually stood up for us and had our backs , now it appears to be about HONESTLY NOTHING but paperwork, there are way too many hands in the cookie jar when it comes to PATIENT care , I stuck it out for as long as possible, but I know MY WORTH & I gotta go out there and get my worth especially in times like these, corporations got lots of COVID benefits but very few are looking out for their employees, when a Publix 16 yr old cashier is only making 5$ less then a 5 year nurse there's a BIG ISSUE. Update I was basically fired today 7-13-20 however HR is trying to say I verbally quit the only person that is FOR YOU & THE PATIENTS is a corporate member MAY GOD BLESS HER FOR ALL SHE DOES !!

Betty Townsel

2021-01-01

Mama has fallen twice

Chance Downing

2021-01-01

THIS FACILITY IS THE WORST FACILITY I'VE EVER WALKED IN. UNPROFESSIONAL EXECUTIVE DIRECTOR, NOT ENOUGH STAFF , STAFF ARE VERY RUDE AND UNPROFESSIONAL . HORRIBLE FOOD , NOT ENOUGH TOOLS TO CARE FOR OUR LOVED ONES THEREFORE I AM LOOKING TO MOVE MY LOVED ONE OUT OF THIS PLACE VERY SOON .

Richard Belz

2020-01-01

A family member has been at the Cala Hills facility since December, 2017. The entire staff, from the Director on down, creates a caring environment in every respect. I have dealt with other facilities with other family members and Cala Hills is, by far, the best one I have ever experienced.

Trevor Pogue

2020-01-01

Grandma went in on Wednesday. Didn’t get dinner Thursday. After we said something, she didn’t get food on Friday morning either. This is a “just do enough to get by” operation. We brought her back home Friday evening needless to say.