📞 Call for pricing and availability: (800) 780-8101
Sunterra Springs Independence
19200 E 37Th Terrace S, Independence, MO 64057
For Pricing & Availability
(800) 780-8101To Reach a Resident
(816) 335-3007Estimated Pricing
Price Comparison
Sunterra Springs Independence Description
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Independence
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Concerns were raised about the suitability of the facility for individuals with cognitive impairments due to the use of agency staff and lack of support from the social worker for post-rehab arrangements.
- Several reviewers criticized the quality of care, mentioning long wait times for assistance, rude behavior from some staff members, and instances of neglect such as leaving patients on bed pans for extended periods.
- Visitation policies were found to be restrictive and frequently changing, making it difficult for family members to visit their loved ones.
- On a positive note, many praised the facility for its beautiful and clean environment, spacious private rooms, and the quality of physical, occupational, and speech therapy provided. Some staff members were highlighted for their helpful, polite, and caring nature.
- Food quality received mixed reviews, with some finding it great while others described it as inedible.
- Communication issues were noted, including difficulty reaching the facility by phone and unhelpful interactions with the social worker.
- There were reports of inadequate staffing levels leading to subpar care, medication management problems, and a lack of timely response to patient needs.
- Despite some negative experiences, there were heartwarming accounts of staff going above and beyond for patients, including celebrating a patient's birthday in a special way.
- Professionalism and organization of the facility were commended by some reviewers.
Overall, the reviews present a mixed picture, with some expressing gratitude for the care received and others highlighting significant areas for improvement, particularly in staffing, patient care, and communication.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Nov. 17, 2017
Ownership type: For Profit
Provider
type: Medicare
Nursing home capacity: 38
Total current residents: 44
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 5
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $5000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-09-29 | 2021-12-23 | F | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2021-09-29 | 2021-11-12 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2021-09-29 | 2021-11-12 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-09-29 | 2021-11-12 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2021-09-29 | 2021-11-12 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2021-09-29 | 2021-11-12 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-08-14 | 2019-09-20 | F | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2019-08-14 | 2019-09-20 | F | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-08-14 | 2019-09-20 | F | Emergency Preparedness Deficiencies | Provide primary/alternate means for communication. |
| 2019-08-14 | 2019-09-20 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2019-08-14 | 2019-09-20 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-08-14 | 2019-09-20 | E | Construction Deficiencies | Use approved construction type or materials. |
| 2019-08-14 | 2019-09-20 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-08-14 | 2019-09-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-08-14 | 2019-09-20 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-08-14 | 2019-09-20 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2019-08-14 | 2019-09-20 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-08-14 | 2019-09-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2019-08-14 | 2019-09-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-08-20 | 2018-09-30 | F | Emergency Preparedness Deficiencies | Establish an Emergency Preparedness Program (EP). |
| 2018-08-20 | 2018-09-30 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-09-11 | $5,000 |
What is in the Neighborhood
- The closest city is East Independence which is 3.1 miles away and has a population of 110,675 (small city).
- The average income is $61,144, which is average compared to other zip codes.
- Weather
- High Temperature: 80
- Low Temperature: 31
- Average Temperature: 57.8
- Day Breakdown: The area gets 141 days of rain, 20 days of snow and 203 days of sun
- Precipitation: 2.0 inches a year
- The median age is 38.6 years old, very high compared to other cities.
- 8.72% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 4.19% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 0% Asian, 8% Black or African-American, 9% Hispanic or Latino, and 79% White.
- The crime rate is 7.12 per 100 people which is very high compared to other cities.
- Violent Crime: 1.21 incidents per 100 people
- Property Crime: 4.6 incidents per 100 people
- Drug-Related Crime: 0.75 incidents per 100 people
- The average life expectancy in zip code is 75.77 years old, which is very low compared to other zip codes.
- Air Quality: Good Days 133.0, Moderate Days 49.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.7 miles awaySam's Club
0.8 miles awayCostco
1.0 miles awayNatural Grocers
1.4 miles awayPrice Chopper
2.3 miles awayNone Found
Bus Stations
Centerpoint Medical Center
0.3 miles awayIndependence Center
0.5 miles awayHyVee
3.4 miles awayNoland at South
3.8 miles awayNoland at Sea
3.8 miles awayBanks
U.S. Bank
0.3 miles awayCommerce Bank
0.4 miles away1st MidAmerica Credit Union
1.0 miles awayBank of America
1.3 miles awayBMO Harris Bank
1.3 miles awayHospitals
Centerpoint Medical Center
0.1 miles awaySaint Mary's Medical Center
5.0 miles awayTruman Medical Center Lakewood
5.5 miles awayTwo Rivers Behavioral Health System
6.3 miles awaySt. Luke's East Hospital
7.5 miles awayPharmacies
CVS Pharmacy
0.8 miles awayCostco Pharmacy
1.0 miles awayCVS
2.2 miles awayHy-Vee Pharmacy
2.8 miles awayWalgreens
3.2 miles awayDentists
Affordable Dentures
1.0 miles awayDental Excellence
1.6 miles awayDentalCare Independence
3.3 miles awayMeiner's Dentistry
3.4 miles awayFoster Dental Care
3.8 miles awayParks
Little Blue Trace
0.6 miles awayVan Hook Park
0.7 miles awayLittle Blue Trail Park
0.8 miles awayCarriage Hills Park
1.1 miles awayWaterfall Park
1.2 miles awayPlaces of Worship
Beggars Table Church & Art Gallery
12.6 miles awayShopping
Independence Center
0.3 miles awayShoppes at Coronado Place I
5.5 miles awayCrown Center Shops
12.3 miles awayCountry Club Plaza
12.6 miles awayAntioch Crossings
13.9 miles awayCulture
Puppetry Arts Institute
5.6 miles awayEnglewood Row Gallery
5.6 miles awayLive Art Aquatics
5.6 miles awayPottery Art
5.6 miles awayWinner Road Gallery
5.7 miles awayRestaurants
Smokehouse BBQ
0.2 miles awayChili's
0.2 miles away54th Street Grill & Bar
0.3 miles awayChuck E. Cheese Pizza
0.4 miles awayPerkins
0.6 miles awayGet exact pricing & check availability
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Disclaimer
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