Stonerise Parkersburg

Positive Reviews:

• One facility was praised for being much nicer and cleaner than others, offering a lot of activities for residents, and having a separate wing for Alzheimer's/Dementia patients.
• Family members noted the loving and caring treatment their relatives received, with staff treating them with dignity.
• Some reviewers highlighted the excellent care, therapy, and the passion of the C.N.As and nurses.
• Improvements to the building, such as a new Therapy Gym and private rooms, were appreciated.
• The staff was described as incredible, compassionate, and taking great care of residents, with a clean facility that is well-decorated for seasons.
• A top-notch facility recommended for excellent, caring professionals.

Negative Reviews:

• Some reviewers expressed dissatisfaction with the level of care, describing it as minimal, incompetent, and even harmful.
• Communication issues were mentioned, including not being able to talk to a patient due to them being "out of minutes."
• One reviewer had a negative experience with the facility's strict no camera policy, questioning what the facility might be hiding.
• Concerns were raised about the quality of food and the effectiveness of the rehab program, with one patient reportedly losing weight and leaving with an infection.

Mixed Reviews:

• While some facilities were praised for their care and environment, others were criticized for their lack of quality in care and communication.
• One reviewer gave a lower rating because the facility did not offer channels like the NFL and Western channels, which were missed by the resident.