📞 Call for pricing and availability: (800) 780-8101
Sonoma House Assisted Living
2048 E. Hebron Parkway, Carrollton, TX 75007
For Pricing & Availability
(800) 780-8101To Reach a Resident
(972) 385-0500Estimated Pricing
Price Comparison
Sonoma House Assisted Living Description
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Carrollton
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Carrollton
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers highlight the active and engaging environment at Sonoma House, noting that residents participate in activities like playing cards and singing.
- The food quality is praised, and the staff is described as professional and friendly.
- Some families have had long-term positive experiences, with multiple family members residing there over the years.
- The unique layout of Sonoma House, with individual houses and private rooms, is appreciated for creating a more personal and home-like atmosphere.
- Staff communication and proactive care are mentioned positively, especially in handling health incidents and encouraging resident participation.
Negative Reviews:
- Several reviews criticize the management and care quality, particularly in the memory care unit, mentioning neglect and inadequate attention to residents' needs.
- High staff turnover and lack of proper training for new caregivers are recurring concerns, impacting the consistency and quality of care.
- Some reviewers express dissatisfaction with the facility's cleanliness and maintenance, including issues with room cleaning and outdoor areas.
- There are complaints about the facility's handling of billing and communication with long-term care providers.
- Allegations of racism and a toxic work environment for staff are mentioned, suggesting a negative impact on the overall care and atmosphere.
Mixed Feedback:
While some families have had wonderful experiences with Sonoma House, praising the staff and the care provided, others have raised serious concerns about management, staff turnover, and the quality of care, especially in the memory care unit. Prospective residents and their families are encouraged to thoroughly research and visit the facility to make an informed decision.
Reviews
My wife was in Sonoma House memory care from June 2022 until mid-April 2023. I finally decided to move her to another facility as, in my opinion, the quality of her care declined significantly, especially after January 2023. Also, in December, she fell in her room and was not discovered for some time. She had hit her head on something and had lost a fair amount of blood, and had to go to the ER. The facility was not using the bed alarm that was supplied by hospice. As of the time I moved her out in April 2023, they still were not regularly using the bed alarm to my knowledge. Turnover of caregivers is a big problem at Sonoma House. Apparently the new caregivers are not given much information regarding the individual issues with the residents. At least it seemed that way with my wife. I was continually having to relate my wife's issues to new caregivers. Turnover of facility nurses was also a problem while my wife was there. The one that was assigned to my wife's house at the time I took her out was not very good, in my opinion. She did not communicate well with me or my wife's hospice nurse. This could be a problem for the families of those residents that are not able to continually monitor the care of their loved ones. One of my wife's issues was being able to feed herself adequately. Sonoma House did not seem to have any way to address this issue, so I had to provide (at my additional cost) high calorie nutritional drinks to make sure she would get enough calories. She lost about 40 pounds the first 3-4 months after going into Sonoma House. She was overweight when she went in, so fortunately this was caught before it got dangerous. I should have recognized it sooner, but Sonoma House was not very helpful in this matter. After being somewhat stable for a few months, she lost another five pound the last month she was in the facility. I did not find out about that until I decided to move her to another facility. Again, this could be a problem for families of residents that can not closely monitor the care of their loved ones. I also had issues with the office at Sonoma House. Every month I had to call in to get them to send the latest invoice to my long term care provider. I was never very satisfied with the overall cleanliness of the facility. My wife's room and bathroom would go without adequate cleaning often. The overall appearance of the common area is a bit shabby. The front door lock needed repair for some time before it broke completely one night as I was leaving. The outside area that was available to the residents was not maintained for most of the time my wife was there. My advice is to look for other alternatives. Find a facility that has separate cleaning and cooking staff, so that the caregivers can better watch the residents instead of doing other duties. Ask about how your loved one's care is communicated on a regular basis. I eventually concluded that Sonoma House was the not the right place for my wife. My responsibility - I should have done more homework before choosing Sonoma House. I now have her in a facility where I get daily updates on her condition, and I think she will do much better with the time she has left.
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Health
Services
What is in the Neighborhood
- The closest city is The Colony which is 4.5 miles away and has a population of 41,779 (mid sized town).
- The average income is $75,072, which is high compared to other zip codes.
- Weather
- High Temperature: 89
- Low Temperature: 49
- Average Temperature: 70.2
- Day Breakdown: The area gets 155 days of rain, 1 days of snow and 207 days of sun
- Precipitation: 2.4 inches a year
- The median age is 36.9 years old, high compared to other cities.
- 4.3% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 26.53% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 10% Asian, 6% Black or African-American, 26% Hispanic or Latino, and 57% White.
- The crime rate is 4.14 per 100 people which is average compared to other cities.
- Violent Crime: 0.76 incidents per 100 people
- Property Crime: 1.83 incidents per 100 people
- Drug-Related Crime: 1.01 incidents per 100 people
- The average life expectancy in zip code is 79.59 years old, which is high compared to other zip codes.
- Air Quality: Good Days 128.0, Moderate Days 70.0, Unhealthy for Sensitive Groups Days 13.0, Unhealthy Days 1.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Tom Thumb 2590
0.4 miles awaySprouts Farmers Market
0.8 miles awayWalmart Supercenter
2.2 miles awayKroger
2.2 miles awayAldi
2.3 miles awayTransportation
Trinity Mills
4.2 miles awayNorth Carrollton/Frankford
4.2 miles awayHebron
4.9 miles awayDowntown Carrollton
5.1 miles awayOld Town
6.6 miles awayBus Stations
Bus Stop Route 347 Northbound
4.4 miles awayDart Bus Route 347 Southbound
4.4 miles awayRoute 883
7.9 miles awayParker at Custer
8.4 miles awayBanks
Bank of America
0.5 miles awayChase
0.7 miles awayCity Credit Union
2.0 miles awayWells Fargo
2.3 miles awayComerica Bank
2.8 miles awayHospitals
Baylor Scott & White Medical Center – Carrollton
0.6 miles awayTexas Health Presbyterian Hospital Plano
2.4 miles awayLegent Orthopedic Hospital
2.9 miles awayMethodist Hospital for Surgery
3.8 miles awayBaylor Scott & White Medical Center - Plano
4.7 miles awayPharmacies
CVS Pharmacy
0.6 miles awayWalgreens
0.6 miles awayCVS
2.5 miles awayMarket Street Pharmacy
4.4 miles awayDougherty's Pharmacy
5.1 miles awayDentists
Indian Creek Dental
2.2 miles awayCouture Dentistry
2.8 miles awayTotal Dental Care
3.3 miles awayDental Attraction
3.3 miles awayKidz and Teen Dental
3.4 miles awayParks
Branch Hollow Park
0.2 miles awayHarvest Run Park
0.3 miles awayMustang Park
0.8 miles awayLewisville
1.1 miles awayRemarkable Healthcare of Prestonwood
1.1 miles awayPlaces of Worship
Saint Emmanuel Missionary Baptist Church
19.3 miles awayShopping
Willow Bend Shopping Center
2.4 miles awayShops At Granite Park Three
5.6 miles awayMusic City Mall Lewisville
5.6 miles awayStonebriar Centre
6.2 miles awayGalleria Dallas
7.1 miles awayCulture
Watertower Theatre
5.0 miles awayPlaza Arts Center
5.4 miles awayAddison Improv
5.6 miles awayMarshall Family Performing Arts Center
5.9 miles awayBlackbox Theater
6.0 miles awayRestaurants
Fuzzy's Taco Shop
0.5 miles awayLIttle Greek
1.7 miles awayDickey's Barbecue Pit
1.7 miles awayMama's Daughter's Diner
1.9 miles awayRalph's Pizza
2.0 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of TX. It is a medium-sized community with 16 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
Get exact pricing & check availability
By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
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