Signature Healthcare Of Spencer County

Positive Feedback:

• Staff members, including specific mentions of Chasity, Mr. Pete, Tina Nation, and Nurse Amy, have been praised for going above and beyond in caring for residents.
• Family-like environment, with staff welcoming residents with open arms and treating each resident like their own.
• High-quality patient care, with attention to both health and personal enjoyment, such as painting nails and providing favorite treats.
• Excellent rehabilitation services, with significant improvements noted in residents' health and strength.
• Facility cleanliness and professional, knowledgeable staff were highlighted, contributing to a positive living environment.
• Therapy department received special commendation for effective rehabilitation work.

Negative Feedback:

• Some reports of understaffing and overworked staff, leading to concerns about the quality of care.
• Issues with food quality and service, including meals being almost non-existent or not identifiable.
• Problems with facility maintenance, such as water leaks and burnt-out lights, were mentioned.
• Concerns about the management's follow-up on issues, including handling of complaints about staff behavior.
• Facility aesthetics and infrastructure could benefit from updates and renovations.

Mixed Feedback:

• While many reviews praise the staff and care provided, there are concerns about specific operational aspects, such as meal service and facility maintenance.
• The therapy and nursing departments were frequently commended, even in reviews that otherwise cited concerns with the facility.