📞 Call for pricing and availability: (800) 780-8101
Signature Healthcare At Mallard Bay
520 Glenburn Avenue, Cambridge, MD 21613
For Pricing & Availability
(800) 780-8101To Reach a Resident
(410) 228-9191Estimated Pricing
Price Comparison
Signature Healthcare At Mallard Bay Description
Signature HealthCARE at Mallard Bay is a 134 bed skilled nursing facility located in the beautiful waterfront town of Cambridge, Maryland.
Recently named as one of the top nursing homes in the nation by U.S. News and World Report, our mission is to revolutionize the long term care industry through a culture of resident-centered healthcare services, real quality of life initiatives and resident and team member empowerment.
For those residents seeking rehabilitative care, we provide a full range of specialized rehabilitative services including physical, occupational and speech therapies. Our interdisciplinary rehabilitation team including our staff Physiatrist, will develop a treatment plan that best suites the resident’s needs. We provide careful direction, motivation and continuing assessment at a pace responsive to each individual with the goal of achieving maximum independence.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Cambridge
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
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Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Cambridge
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
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Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for Mallard Bay highlight a community deeply appreciated by residents, their families, and staff alike. Many reviews praise the compassionate, caring, and dedicated staff who treat residents like family. The facility is noted for offering private rooms and maintaining excellent communication with families, especially important during the pandemic.
Several reviews come from family members of residents who have experienced both short-term and long-term stays, with many noting the exceptional care their loved ones received. The staff's attentiveness to both physical and mental health needs is frequently mentioned, along with the variety of activities available to keep residents engaged and happy.
Employees and family members alike commend the facility for its cleanliness, the quality of its activities, and the overall atmosphere of care and support. The therapy and activity departments receive special mentions for their contributions to the residents' well-being.
However, not all feedback is positive. A few reviews express dissatisfaction with aspects of the facility's management and staff professionalism. Concerns include inadequate staffing, particularly on weekends, and issues with communication and access to the facility. One review specifically criticizes the Director of Nursing for unprofessional behavior towards agency staff.
Despite these criticisms, the majority of reviews reflect a strong sense of community and satisfaction with the level of care provided at Mallard Bay. Many families express gratitude for the peace of mind they feel knowing their loved ones are in good hands.
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 17, 1989
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 160
Total current residents: 90
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-18 | 2022-10-20 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-08-18 | 2022-10-20 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-08-18 | 2022-10-20 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2022-08-18 | 2022-10-20 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-08-18 | 2022-10-20 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-08-18 | 2022-10-20 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-01-15 | 2019-04-05 | F | Egress Deficiencies | Meet other general requirements. |
| 2019-01-15 | 2019-04-05 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-01-15 | 2019-04-05 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-01-15 | 2019-04-05 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-01-15 | 2019-04-05 | E | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2019-01-15 | 2019-04-05 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-01-15 | 2019-04-05 | F | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2019-01-15 | 2019-04-05 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-01-15 | 2019-04-05 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-01-15 | 2019-04-05 | F | Services Deficiencies | Meet other general requirements that are deficient. |
| 2019-01-15 | 2019-04-05 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2017-08-04 | 2017-09-11 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2017-08-04 | 2017-09-11 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2017-08-04 | 2017-09-11 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2017-08-04 | 2017-09-11 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-08-26 | 2022-10-26 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-08-26 | 2022-10-26 | D | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-08-26 | 2022-10-26 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-08-26 | 2022-10-26 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-08-26 | 2022-10-26 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2022-08-26 | 2022-10-26 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-08-26 | 2022-10-26 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-12-04 | 2019-01-11 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-12-04 | 2019-01-11 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-12-04 | 2019-01-11 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2018-12-04 | 2019-01-11 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2018-12-04 | 2019-01-11 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2018-12-04 | 2019-01-11 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2018-12-04 | 2019-01-11 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2018-12-04 | 2019-01-11 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2018-12-04 | 2019-01-11 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2018-12-04 | 2019-01-11 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2018-12-04 | 2019-01-11 | F | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2018-12-04 | 2019-01-11 | D | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-12-04 | 2019-01-11 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2018-12-04 | 2019-01-11 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2018-12-04 | 2019-01-11 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2018-12-04 | 2019-01-11 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2017-08-04 | 2017-09-11 | D | Resident Rights Deficiencies | Give residents a notice of rights, rules, services and charges. |
| 2017-08-04 | 2017-09-11 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information/data on a daily basis. |
| 2017-08-04 | 2017-09-11 | D | Nutrition and Dietary Deficiencies | Store, cook, and serve food in a safe and clean way. |
| 2017-08-04 | 2017-09-11 | D | Pharmacy Service Deficiencies | Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards. |
| 2017-08-04 | 2017-09-11 | D | Administration Deficiencies | Give or get x-rays and other tests in a timely manner to meet the needs of residents. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-07-27 | $3,250 |
What is in the Neighborhood
- The closest city is Cambridge which is 0.8 miles away and has a population of 12,507 (small town).
- The average income is $51,508, which is low compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 38
- Average Temperature: 60.1
- Day Breakdown: The area gets 141 days of rain, 12 days of snow and 211 days of sun
- Precipitation: 1.4 inches a year
- The average life expectancy in zip code is 77.61 years old, which is average compared to other zip codes.
- Air Quality: Good Days 212.0, Moderate Days 30.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
E. G. Webster and Sons
0.8 miles awayFood Lion
1.6 miles awayWalmart Supercenter
2.3 miles awayIGA
12.9 miles awayAldi
13.9 miles awayNone Found
Bus Stations
Dares Beach Road and Virginia Avenue
23.3 miles awayPlum Point Road and Wilson Road
23.6 miles awayTobacco Road and Plum Point Road
23.8 miles awaySaint Leonard Church MD 2 & Ball Road
24.0 miles awayBanks
M&T Bank
1.3 miles awayBank of America
1.5 miles away1880 Bank
1.9 miles awayHebron Savings Bank
2.4 miles awayProvident State Bank
12.1 miles awayHospitals
University of Maryland Medical Center at Dorchester
1.1 miles awayEastern Shore Hospital Center
2.5 miles awayPreston Family Physicians
13.4 miles awayUniversity of Maryland Shore Medical Center at Easton
13.5 miles awayPharmacies
Craig's Drugs
0.6 miles awayWalgreens
1.5 miles awayRite Aid
1.8 miles awayCVS Pharmacy
14.2 miles awayWeis
23.4 miles awayNone Found
Parks
J. Edward Walter Park
0.2 miles awayCalvin Mowbray Park
0.3 miles awayCambridge Community Garden
0.5 miles awayCambridge Historic District
0.5 miles awayCornish Park
0.5 miles awayPlaces of Worship
Malone's Church
8.9 miles awayWilliston Community Church
22.5 miles awayNone Found
Culture
Dorchester Arts Center
0.7 miles awayCampfire Amphitheatre
17.7 miles awayAmplitheater
21.0 miles awayAmphitheater Shelter
23.9 miles awayRestaurants
Southern Grill
0.6 miles awayBistro Poplar
0.6 miles awayGina's
0.6 miles awayJimmie & Sook's
0.6 miles awayCanvasback
0.6 miles awayGet exact pricing & check availability
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