Sheridan Care Center

Positive Reviews:

• Some reviewers appreciate the caring nature of the facility, highlighting the professional and attentive staff, and the well-kept environment.
• Good patient to staff ratio and a variety of activities for residents were noted as positive aspects.
• The location in a quiet "country town" away from big city noise and traffic was seen as a benefit.

Negative Reviews:

• Several reviewers expressed strong dissatisfaction, describing the facility as run-down, with a poor exterior appearance and located in an undesirable neighborhood.
• Complaints about the loss of personal belongings, unclean conditions, mold on the walls, and lack of indoor air conditioning were mentioned.
• There were reports of incompetent staff, inattentive medical care, and a lack of maintenance.
• One reviewer detailed a specific incident where the staff failed to assist effectively when a resident with a brain injury refused to leave a visitor's car, leading to the involvement of law enforcement and emergency medical services.
• The overall atmosphere was described as dark, dreary, and the residents appeared unkempt and disheveled. The COVID-19 precautions were criticized as inadequate.

Conclusion:

While there are a few positive remarks about the staff's friendliness and the facility's location, the overwhelming majority of reviews paint a concerning picture of the facility's condition, staff competency, and overall management. Prospective residents and their families are advised to consider these reviews carefully.