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Saturn Nursing And Rehabilitation Center
1930 West Sugar Creek Road, Charlotte, NC 28262
For Pricing & Availability
(800) 780-8101To Reach a Resident
(704) 598-4480Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Charlotte
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Saturn Nursing Home present a mixed picture, with some highlighting positive experiences and others expressing serious concerns:
- Several reviewers have raised issues about the professionalism and responsiveness of the staff, including instances of rudeness and neglect.
- Concerns about the care of residents are prevalent, with reports of missing personal items, inadequate attention to resident hygiene, and serious allegations of neglect leading to health complications.
- Some family members have praised the facility for its caring staff, clean and homely environment, and the quality of care provided to their loved ones.
- There are reports of mismanagement and unprofessional behavior from the HR department, with potential employees and staff expressing dissatisfaction with the recruitment and employment process.
- Positive remarks include commendations for the facility's location, the friendliness and attentiveness of the staff, and the overall care and environment provided to residents.
- However, there are also allegations suggesting that some positive reviews may come from administrative staff, raising questions about the authenticity of some of the favorable feedback.
- Several reviewers strongly advise against placing loved ones in the facility, citing concerns about resident safety, care quality, and overall management.
In summary, while some reviews highlight satisfactory experiences with Saturn Nursing Home, there are significant concerns about the facility's management, staff behavior, and the quality of care provided to residents. Prospective residents and their families are advised to thoroughly research and consider these reviews when making decisions about care.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 1
Long-term quality measure rating:
1
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Nov. 5, 1998
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 109
Facility is located in a hospital: No
Special Focus Status Candidate: Yes
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 63
Number of payment denials: 1
Number of fines: 6
Total cost of fines: $362952
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-09 | 2023-04-24 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2023-03-09 | 2023-04-24 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2023-03-09 | 2023-04-24 | D | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-03-09 | 2023-04-24 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-03-09 | 2023-04-24 | D | Smoke Deficiencies | Install a fire alarm system that can be heard throughout the facility. |
| 2023-03-09 | 2023-04-24 | D | Smoke Deficiencies | Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected. |
| 2023-03-09 | 2023-04-24 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-03-09 | 2023-04-24 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2023-03-09 | 2023-04-24 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2023-03-09 | 2023-04-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2023-03-09 | 2023-04-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-09-03 | 2021-09-24 | F | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2021-09-03 | 2021-09-24 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-09-12 | 2019-10-21 | E | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-09-12 | 2019-10-21 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-09-12 | 2019-10-21 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-09-12 | 2019-10-21 | D | Miscellaneous Deficiencies | Have restrictions on the use of portable space heaters. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-01-25 | $7,283 |
| 2021-02-19 | $73,193 |
| 2021-02-19 | $73,194 |
| 2021-08-13 | $198,588 |
| 2021-08-13 | $237,326 |
| 2022-01-17 | $663 |
| 2022-01-17 | $658 |
| 2022-01-24 | $994 |
| 2022-01-24 | $987 |
| 2022-05-05 | $50,787 |
| 2022-05-05 | $49,849 |
| 2022-09-29 | $38,727 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-08-13 | 65 |
What is in the Neighborhood
- The closest city is Charlotte which is 5.2 miles away and has a population of 827,097 (medium sized city).
- The average income is $48,887, which is low compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 43
- Average Temperature: 64.2
- Day Breakdown: The area gets 168 days of rain, 4 days of snow and 192 days of sun
- Precipitation: 2.5 inches a year
- The median age is 34.3 years old, low compared to other cities.
- 4.36% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 15.58% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 5% Asian, 32% Black or African-American, 12% Hispanic or Latino, and 48% White.
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.2 miles awaySave-A-Lot
0.9 miles awayWalmart Supercenter
2.0 miles awayCompare Foods
2.2 miles awayInternational Supermarket
2.3 miles awayTransportation
Tom Hunter
1.8 miles awayUniversity City Boulevard
1.9 miles awayOld Concord Road
2.4 miles awayMcCullough
2.5 miles awaySugar Creek
2.7 miles awayBus Stations
CATS Park & Ride
2.6 miles awayUniversity City @ Town Center Plaza
3.1 miles awayBanks
Wells Fargo
0.6 miles awayBB&T
2.0 miles awayFirst Citizens Bank
2.1 miles awayCharlotte Metro Credit Union
2.1 miles awaySunTrust
2.1 miles awayHospitals
Carolinas HealthCare System University
2.8 miles awayFASTMED URGENT CARE
3.9 miles awayStudent Health Center
3.9 miles awayNovant Health Presbyterian Medical Center
5.5 miles awayHemby Children's Hospital
5.6 miles awayPharmacies
Walgreens
0.2 miles awayCVS
0.9 miles awayRite Aid
2.1 miles awayLe's Pharmacy
3.4 miles awayCVS Pharmacy
4.9 miles awayDentists
Charlotte Dentistry
2.2 miles awayModern Family Dental Care - Davis Lake
3.3 miles awayLandMark Dentistry - Mallard Creek
3.9 miles awayWinning Smiles Family & Cosmetic Dentistry
4.1 miles awayKidz Dental Central
4.9 miles awayParks
Sugar Creek District Park
0.7 miles awayTom Hunter Neighborhood Park
1.1 miles awayThereasea Clark Elder Park
1.1 miles awaySugaw Creek Park
1.1 miles awayRibbonwalk Nature Preserve
1.2 miles awayPlaces of Worship
St. Mary's Chapel
5.5 miles awayShopping
Northlake Mall
5.2 miles awayAlbemarle at Sharon
6.3 miles awayOakhurst on Monroe
6.7 miles awayConcord Mills
6.7 miles awayCulture
Neighborhood Theatre
3.0 miles awayHart Witzen Gallery
3.3 miles awayWindy O'Connor
3.6 miles awayBlack Market
3.6 miles awayDupp & Swat
3.6 miles awayRestaurants
Chicken King
0.4 miles awayMaria's Grill
0.8 miles awayU.S. Fried Chicken
0.8 miles awayMi Pueblo Mexican Grill
1.7 miles awayIKEA Charlotte Restaurant
1.7 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of NC. It is a large-sized community with 140 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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