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Santa Monica Health Care Center
1320 20Th Street, Santa Monica, CA 90404
For Pricing & Availability
(800) 780-8101To Reach a Resident
(310) 829-4301Estimated Pricing
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Santa Monica
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
The reviews for the care center are mixed, with many highlighting the exceptional care and attention provided by the staff. Positive comments include the cleanliness of the facility, the compassionate and professional behavior of the staff, and the quality of the care provided. Many reviewers expressed gratitude for the staff's kindness and the high level of attention their loved ones received, describing the facility as a place that feels like a second family and praising the comprehensive COVID-19 precautions in place.
Several reviews specifically mentioned the excellent food, the effective rehabilitation services, and the overall atmosphere of happiness and professionalism among the staff. The facility was commended for its efforts to maintain a clean and welcoming environment, with one reviewer noting the joy the staff brings to their patients and another highlighting the facility's 5-star Medicare rating.
However, there are also negative reviews that raise concerns about the facility. Some reviewers reported experiences of unprofessional behavior, lack of communication, and issues with staffing levels. Complaints included difficulties in getting in touch with staff, inconsistent information, and concerns about patient care and safety. One review mentioned a significant number of formal complaints filed against the facility, including allegations of neglect and abuse.
Despite these concerns, some families still recommend the facility, citing friendly staff and effective care. The reviews suggest that experiences can vary significantly, with many families having positive experiences while others encounter challenges.
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 4
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: April 1, 1970
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 59
Total current residents: 53
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 5
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 12
Total cost of fines: $33672
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2019-12-27 | 2020-01-23 | C | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2019-12-27 | 2020-01-23 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2019-12-27 | 2020-01-23 | C | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-12-27 | 2020-01-23 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2019-12-27 | 2020-01-23 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2019-12-27 | 2020-01-23 | D | Egress Deficiencies | Have exits that are accessible at all times. |
| 2019-12-27 | 2020-01-23 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-12-27 | 2020-01-23 | F | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2019-12-27 | 2020-01-23 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-27 | 2020-01-23 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-12-27 | 2020-01-23 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2018-12-28 | 2019-01-15 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-01-24 | 2018-02-19 | C | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2018-01-24 | 2018-02-19 | E | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2018-01-24 | 2018-02-19 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2018-01-24 | 2018-02-19 | D | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2018-01-24 | 2018-02-19 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-01-24 | 2018-02-19 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2018-01-24 | 2018-02-19 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-01-24 | 2018-02-19 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-14 | 2023-03-14 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-11-02 | 2022-12-02 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-02 | 2022-12-02 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-12-27 | 2020-01-27 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-27 | 2020-01-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2019-12-27 | 2020-01-27 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2019-12-27 | 2020-01-27 | D | Nutrition and Dietary Deficiencies | Have a policy regarding use and storage of foods brought to residents by family and other visitors. |
| 2019-12-27 | 2020-01-27 | B | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2019-12-27 | 2020-01-27 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-26 | 2022-06-06 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-03-09 | 2022-03-21 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2018-12-28 | 2019-01-16 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2018-12-28 | 2019-01-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2018-12-28 | 2019-01-16 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2018-12-28 | 2019-01-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-05-23 | 2021-06-04 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-08-11 | 2020-09-16 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-01-26 | 2018-02-19 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2018-01-26 | 2018-02-19 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-01-26 | 2018-02-19 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-01-26 | 2018-02-19 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2018-01-26 | 2018-02-19 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2018-01-26 | 2018-02-19 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2018-01-26 | 2018-02-19 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2018-01-26 | 2018-02-19 | E | Pharmacy Service Deficiencies | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. |
| 2018-01-26 | 2018-02-19 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-08-11 | $8,164 |
| 2021-12-27 | $655 |
| 2021-12-27 | $650 |
| 2022-01-17 | $987 |
| 2022-01-17 | $994 |
| 2022-01-24 | $1,316 |
| 2022-01-24 | $1,325 |
| 2022-01-31 | $1,645 |
| 2022-01-31 | $1,657 |
| 2022-02-07 | $1,988 |
| 2022-02-07 | $1,973 |
| 2022-02-21 | $2,302 |
| 2022-02-21 | $2,320 |
| 2022-03-07 | $2,631 |
| 2022-03-07 | $2,651 |
| 2022-03-21 | $2,982 |
| 2022-03-21 | $2,960 |
| 2022-03-28 | $3,314 |
| 2022-03-28 | $3,289 |
| 2022-04-04 | $3,618 |
| 2022-04-04 | $3,645 |
| 2022-04-11 | $3,976 |
| 2022-04-11 | $3,947 |
What is in the Neighborhood
- The closest city is Santa Monica which is 0.9 miles away and has a population of 93,220 (large town).
- The average income is $103,759, which is very high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 61
- Average Temperature: 70.2
- Day Breakdown: The area gets 57 days of rain and 307 days of sun
- Precipitation: 0.6 inches a year
- The median age is 40.6 years old, very high compared to other cities.
- 2.15% of the population are Veterans which is a very low percentage of Veterans compared to other cities.
- 26.23% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 12% Asian, 8% Black or African-American, 13% Hispanic or Latino, and 63% White.
- The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
- Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Whole Foods Market
0.2 miles awayTrader Joe's
0.3 miles awayCoop Market
0.4 miles awayTehran Market
0.4 miles awayRalphs
0.4 miles awayNone Found
Bus Stations
20th & Arizona
0.1 miles away20th & Santa Monica
0.1 miles awaySanta Monica & 20th
0.1 miles away20th & Wilshire
0.1 miles awayWilshire & 20th
0.2 miles awayBanks
Bank of America
0.4 miles awayWells Fargo
0.4 miles awayU.S. Bank
0.5 miles awayOne west bank
0.7 miles awayWilshire Coin Exchange
0.9 miles awayHospitals
Providence Saint John's Health Center
0.1 miles awayUCLA Medical Center - Santa Monica
0.2 miles awaySanta Monica Urgent Care
1.1 miles awayWest Los Angeles Veterans Affairs Medical Center
2.0 miles awayVA Greater Los Angeles Healthcare System
2.3 miles awayPharmacies
SMC Pharmacy
0.1 miles awayWalgreens
0.2 miles awayRite Aid
0.2 miles awayCVS Pharmacy
0.9 miles awayDrugtown
1.2 miles awayDentists
Stephen E Needle DDS
0.1 miles awayCarol E Follette DDS
0.1 miles awayDiana Zinberg DDS Inc
0.1 miles awaySam C Muslin DDS, M A G D, Inc
0.1 miles awayRichard J Kim D D S
0.1 miles awayParks
Schader Park
0.3 miles awayPark Drive Park
0.4 miles awayDouglas Park
0.4 miles awayColorado Center Park
0.5 miles awayMemorial Park
0.5 miles awayPlaces of Worship
Wilshire Boulevard Temple
10.4 miles awayLa Iglesia de Nuestra Señora la Reina de los Ángeles
14.0 miles awayThien Hau Temple
14.0 miles awayFirst Congregational Church
24.3 miles awayShopping
Santa Monica Place
1.2 miles awayBrentwood Country Mart
1.3 miles awayWestfield Century City
4.0 miles awayWestfield Culver City
5.8 miles awayHoward Hughes Center
6.1 miles awayCulture
Santa Monica College Performing Arts Center
0.7 miles awayBergamot Station
0.7 miles awayEli Broad Stage
0.7 miles awayMiles Memorial Playhouse
0.9 miles awayWorld Peace Ikeda Auditorium
1.1 miles awayRestaurants
IHOP
0.1 miles awayFromin's Deli
0.2 miles awayThai Dishes
0.2 miles awayFuddruckers
0.2 miles awayChandni
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